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Oaks Melbourne on Collins Suites

4.5 star property

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Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bed Family Apartment

Premium bedding, desk, blackout curtains, soundproofing

1 Bed Family Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Executive High Studio

Premium bedding, desk, blackout curtains, soundproofing

Executive High Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio – Internal

Premium bedding, desk, blackout curtains, soundproofing

Studio – Internal

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a fitness centre, steps from Collins Street
Along with a fitness centre, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym and dry cleaning service are available. This luxury aparthotel has 233 apartments over 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes on foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1109 out of 4156 reviews
Rating 8 - Good. 1624 out of 4156 reviews
Rating 6 - Okay. 856 out of 4156 reviews
Rating 4 - Poor. 389 out of 4156 reviews
Rating 2 - Terrible. 178 out of 4156 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
I wish I could give this 5 stars, but the cleaning staff trying to walk in when I was using the loo kinda put a damper on things. Despite the fact that I had paid for a late check out, the lady opened the door and insinuated that I had not paid for the extension and that she would check with the front desk. I ended up checking out an hour early due to my embarrassment. The front desk staff had were lovely and understanding and I so appreciate everything they did. The cleaning staff - not so much.
Stayed 1 night in Dec 2024

10/10 Excellent

Breno

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the price was good staff at check in and out were good. it was close to southern cross station and trams
Stayed 3 nights in Dec 2024

4/10 Poor

Terri, Cairns Queensland

Disliked: Cleanliness, property conditions & facilities
It was people working late at night and banging on the roof and the doors
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

10/10 Excellent

Shanti

Travelled with family
Liked: Cleanliness, room comfort
Lovely staff Organised clean room and facilities Nothing to complain about
Stayed 2 nights in Dec 2024

6/10 Okay

Gordana

Found it a little dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Breno

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Debra

Travelled with partner
No external window and had requested it but wasn’t told request couldn’t be met
Stayed 1 night in Dec 2024

6/10 Okay

DUR E

Travelled with partner
Found a bit expensive for room with no house keeping
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacquie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable with great location
Stayed 1 night in Dec 2024

4/10 Poor

Sean

Travelled with partner
Disliked: Amenities
Great area to be around room was noisy due to the fact lift shaft and lift motor room was above our room
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The studio was large and very well equipped. Looked to have been recently renovated. Very quiet up on the 18th floor
Stayed 4 nights in Dec 2024

6/10 Okay

Amrit

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Oi Yan

Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in didn't have a desk light and it was a bit dark, which is not friendly if you need to work at a desk. The balcony door lock is unlockable, only the lock underneath the door can be used, which is a bit unsafe. After checking in and staying in the room for a while, I smelled a bit of dampness from the water outlet. The doors of rooms 06 and 15 are facing the lobby of the 4 lifts, and the soundproofing of the doors is not very good, the other guests on the same floor that are not 06 and 15 rooms have to pass through the door of the room, and the people in the rooms 06 and 15 will surely hear the guests' voices.If the guests' voices are a little louder, it will be even more annoying. This is the building design problem, either pick a room to live, or your company to think of ways.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room & bed and central CBD location
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

JIAYI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception lady last night was so kind and I can feel her passion on her job!!!
Stayed 1 night in Nov 2024

4/10 Poor

trevor

Disliked: Cleanliness, property conditions & facilities
Poor furnishings - lack of black out curtaining, not very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda, Warrnambool

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet stay at a great location in Melbourne CBD
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastic room, friendly staff. The automated check in machines were pretty awful but the staff made up for that even though at the time it was clear they had a lot to deal with
Stayed 2 nights in Nov 2024

6/10 Okay

Chiachi

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024