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Oaks Melbourne on Collins Suites

4.5 star property

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Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Exterior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

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Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bed Family Apartment

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1 Bed Family Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Rooftop Apartment

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Studio Rooftop Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Executive High Studio

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Executive High Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio – Internal

Premium bedding, desk, blackout curtains, soundproofing

Studio – Internal

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a fitness centre, steps from Collins Street
Along with a fitness centre, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym and dry cleaning service are available. This luxury aparthotel has 233 apartments over 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes on foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1121 out of 4184 reviews
Rating 8 - Good. 1634 out of 4184 reviews
Rating 6 - Okay. 860 out of 4184 reviews
Rating 4 - Poor. 390 out of 4184 reviews
Rating 2 - Terrible. 179 out of 4184 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Pam

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort

Excellent

Excellent room with all of the facilities that you could want. (Stove, Microwave, Large fridge etc.). Good service and room had a balcony but unfortunately not much of a view. Only slight problems were that the TV was far too small & no face washers.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good price,and location to where I needed.
Stayed 1 night in Jan 2025

6/10 Okay

Connie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, room comfort

Quiet well located

Great position. Large comfortable room Kitchen a little impractical and designed for use by only the tallest person with the longest arms. Bathroom needed better ventilation. No toaster.
Stayed 4 nights in Jan 2025

6/10 Okay

Leigh

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, room comfort

Book it!

This is a very nice, larger, well appointed place in a 5 star location. It was clean, quiet and comfortable and very well located 1.5 blocks from Southern Cross Station a central hub for all transit lines. Great shopping nearby with a small grocery downstairs if you want to do a little cooking in your room. I would look for availability there again when I'm in Melbourne.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danica

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort

Great kitchen

Room was good except bathroom was not very well designed with just frosted glass sliding door next to the bed. Great to have a kitchen and roll away bed.
Stayed 3 nights in Dec 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay again with Oaks. Love the gym and location. Unfortunately we had some noisy neighbours who decided to yell outside our door at 2am. Not the hotel’s fault but i think id avoid the city in school holidays/tennis season in future.
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pretty hard to explain but as I have stayed at this exact Oaks in the past , I feel the Executive room for the price is quite a bit disappointing as far as what is included . Very basic !….. no couch , no bar in fridge , no face washer , no hand soup ( as in block of soap ) ……. just the rooms seem now very basic at appears everything to cut costs has been applied. Wonder hurt for Maintenance to sort out the droopy shelf in the shower !….. probably been like it for years …… and why would you fir a shelve over the ridiculous small sink …… and try to clean your teeth over the shelf ?…… absolutely ridiculous how someone could have even installed it in that location. Overall all even with couple of very friendly and helpful girls at reception and very handy location , I would not stay here again and could get nicer rooms with nicer inclusions for similar or better cost …… don’t believe Oaks group would really care anyway
Stayed 2 nights in Jan 2025

8/10 Good

Sampath

Liked: Cleanliness, amenities, property conditions & facilities
Its in CBD, in free tram zone, easy to move around
Stayed 1 night in Jan 2025

4/10 Poor

Jade

Travelled with group
Disliked: Amenities
Room wasn’t what we were expecting for the price. 3 of us stayed in one room. There were no walls to section off the rooms. The TV remote wasn’t working. The single bed was rock hard & moved on the floor every time you sat on it. They didn’t even have a doona cover for it, they wrapped it up in sheets. The bathroom wasn’t the greatest. It had a wrap around shower curtain, so the water went everywhere. Only one place to hang ONE towel. The basin was tiny. The shower wasn’t working properly either. No hot water for half our stay & no pressure. The basin also had no pressure. The staff were good to deal with but I wouldn’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very courteous staff and helpful
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness

Horrible stay

This is more of a CHEAP MOTEL than a hotel. There were some random HAIRS on our bedsheets, balcony door non-operational, carpet looked 100+ years old and hasn’t been cleaned in ages with puddles of water soaking the carpet, bathroom tired with dirty floors, stinky smell from the room, windows closed but leaked air and noise as if they were opened fully. Waste of money and time here…
Stayed 1 night in Jan 2025

8/10 Good

Cassy

Business traveller
Easy to access and reasonable as staying during australian open. Unusual layout especially in the bathroom but has all the basics
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Arrived at 7am to advise we were in yown, was advised 2pm checkin in which we expected, was asked to call around 12 which we did. Was advised room would be ready by 2pm. Got to reception at 2pm, not only the room was not ready, 3pm came by, was advised room not ready, and had to move rooms, wrong type of bed, as we ordered a twin. room was ok nothing special
Stayed 2 nights in Jan 2025

2/10 Terrible

Christel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom gets wet everywhere when you have a shower, reception called us at 9pm to ask an irrelevant question. Building needs maintenance. Had to go up stairs with our bags.
Stayed 2 nights in Jan 2025

10/10 Excellent

Navneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to crown and walking distance within cbd They provided parking at a price Good size balcony Great and comfortable beds
Stayed 3 nights in Dec 2024

10/10 Excellent

Elle

Liked: Cleanliness
Very friendly staff. Room clean and well appointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were amazing and went above and beyond. Upon going to drop our bags off as it was too early for check in, they informed us our room could be accessed earlier free of charge and we received a free room upgrade. The staff were very friendly and able to help us out with anything. Room was beautiful and had everything we needed and was super clean! Hotel was close to all shopping, trans, trains, dinning and convenience stores! We will definitely be back again soon!
Stayed 1 night in Jan 2025