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Oaks Melbourne on William Suites

4.5 star property

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Photo gallery for Oaks Melbourne on William Suites

Full-sized fridge, microwave, stovetop, dishwasher
Reception
In-room safe, desk, laptop workspace, blackout curtains
View from room
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
350 William Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪5 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Marvel Stadium
    ‪13 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Park View & Balcony

  • 39 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio Apartment -Park View & Balcony

  • 41 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Park View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Park View & Balcony - No Housekeeping

  • 35 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -View & Balcony

  • 39 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with City -View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio with City -View & Balcony - No Housekeeping

  • 39 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment Balcony- No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Balcony- No Housekeeping

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio park view & Balcony- No housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio park view & Balcony- No housekeeping

  • 41 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Balcony

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4152)
The price is €87
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Oaks Melbourne on Collins Suites

About this property

Oaks Melbourne on William Suites

Luxury aparthotel with fitness centre and 24-hour front desk
A fitness centre, self parking and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker.
Oaks Melbourne on William Suites offers 226 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on William Suites. During your stay, you're just a quick walk from Queen Victoria Market. Features include free WiFi in public areas, plus a gym and dry cleaning service. Built in 2013, this luxury aparthotel has 226 apartments over 35 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a furnished balcony and a sitting area
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Flagstaff Gardens and 5 minutes on foot from Queen Victoria Market
As a guest of Oaks Melbourne on William Suites, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Parking on site (AUD 39 per day; includes in/out privileges)

Family friendly

  • Childcare (surcharge)
  • Cot: AUD 20 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels

Outdoor areas

  • Furnished balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 226 units
  • 35 floors
  • Built in 2013

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per day.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks William
Oaks William Aparthotel
Oaks William Aparthotel Melbourne
Oaks William Melbourne
William Oaks
Aparthotel Oaks on William West Melbourne
West Melbourne Oaks on William Aparthotel
Oaks William Aparthotel West Melbourne
Oaks William West Melbourne
Oaks on William West Melbourne
Aparthotel Oaks on William
Oaks William Aparthotel
Oaks William
Oaks On William West Melbourne
Oaks on William
Oaks Melbourne on William Suites Melbourne
Oaks Melbourne on William Suites Aparthotel
Oaks Melbourne on William Suites Aparthotel Melbourne

Oaks Melbourne on William Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2010 out of 3961 reviews
Rating 8 - Good. 1467 out of 3961 reviews
Rating 6 - Okay. 311 out of 3961 reviews
Rating 4 - Poor. 117 out of 3961 reviews
Rating 2 - Terrible. 56 out of 3961 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
The worst hotel in the world.
The photos are very different from the actual room condition. The ceiling is left as bare cement. I requested a full refund for the one-week payment after check-in, but the receptionist refused. My entire holiday was ruined. The room is very damp, and it seems the ceiling was left unfinished due to mold issues. Be cautious.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Lovely outlook and balcony Comfortable, well appointed rooms. Caring and courteous staff The room door however did not always lock properly without making sure it latched and we had someone walk in, most likely mistaking it for their room. Unfortunately as well they did not have any parking space left so we had to find somewhere else to park.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to access from either the Metro (train) or tram. The room was clean and tidy as one would expect. The service from the staff was good as well.
Stayed 2 nights in Dec 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here more than twice happy to continue going back to stay here
Stayed 2 nights in Aug 2024

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The team happily checked us in early and organised a late check out. Nothing seemed to hard.
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with comfortable bed and kitchenette. Friendly staff. Tram stop just outside. Pharmacy and Convenience store immediately outside the building. Many earring options nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff checked me in so early, was very grateful. The property did however have a stale food smell in the hallways and room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Entrance to the property is a bit tricky. There are two entrances at the address, but only one is for this hotel. Nice view from the room over the local park.
Stayed 2 nights in Nov 2024

8/10 Good

Ramia

Travelled with group
Good and helpful receptionist
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Excellent location, near all amenities and a beautiful park. Staff extremely helpful.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It has the worst odor throughout the hotel. The room wasn’t clean and felt really dirty. The AC was dusty and it kept going onto my pillow. Staying there made me sick and had the worst allergies for the rest of my trip. I quickly canceled my booking and went elsewhere that’s worth it.
Stayed 5 nights in Nov 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness
Suited my purpose well.
Stayed 5 nights in Nov 2024

8/10 Good

Sandra Gay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Clean. Dining options in the area not so good. Front desk staff were friendly but were not helpful when inquiring about tourist options or directions. Not everyone is tech savvy with apps. Just were told go on this or that app. That made our trip daunting as we were visiting from Qld.
Stayed 4 nights in Nov 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff easy to get to opposite Flagstaff station. Vic market just up the road and a fantastic authentic Irish Pub The Drunken Poet.
Stayed 3 nights in Nov 2024

8/10 Good

Simeli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great property, we were heading into Melbourne for the night and desperately needed a nap around noon. This location was able to accommodate an early check in for us, which was exactly what we needed to be able to enjoy a day in this beautiful city. The room itself was super clean, bed was comfy, and parking was easy. We had in and out privileges, but didn’t need them because of Melbourne’s free tram area for all the tourist locations.
Stayed 1 night in Nov 2024

10/10 Excellent

Yu Ching

Liked: Cleanliness, amenities, property conditions & facilities
Good location and nicely sized room
Stayed 5 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to Flagstaff Gardens and in a quieter end of the CBD.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and my stay was wonderful. Lively team that welcomed us on arrival, very clean, quiet and lovely room. Looking forward to our return visit and stay next year for Melbourne Cup trip, Chris & Jen
Stayed 3 nights in Nov 2024

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities
Good location. Park next door for sun and fresh air. Staff very helpful and polite. Kitchen good but really short on crockery and cutlery. Easy check in and out. Weekly service very good. My room faced another very close by. Absolutely no privacy. I was working in my room. Wifi good but a construction site next door made it impossible to work with the door or window open
Stayed 11 nights in Oct 2024

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are all very nice at the counter. We stayed 2 nights with no house keeping was fine as it’s what I preferred. However asking guests to take rubbish to put down the chute is a bit too much to ask. Also our room was facing another building a few meters away. Therefore could not open our blinds. The hotel aircon unit underneath was very noisy at night that affected our sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Edmond Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and staff were excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always nice, staff and location I’ll be back this week
Stayed 1 night in Oct 2024

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful
Stayed 3 nights in Oct 2024