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View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite (1 Queen Bed 2 Single or 2 King)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (1 Queen Bed 2 Single or 2 King)

  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Exterior

Mercure Melbourne Albert Park

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1002)
The price is €126
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Mercure Melbourne Albert Park

About this property

Pullman Melbourne Albert Park

Lakefront hotel with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Pullman Melbourne Albert Park offers 169 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pullman Melbourne Albert Park. During your stay, you're just a quick walk from St Kilda Road. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine and garden views while dining at Windows Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Albert Park Lake and a 2-minute drive from Chapel Street
  • Airport shuttle service available for a fee
Pullman Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Pullman Melbourne Albert Park. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Melbourne hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Windows Restaurant – Overlooking the golf course and garden, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar – Overlooking the golf course and garden, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Mortimer’s – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Espresso Bar
  • Mortimer’s
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 38 for adults and from AUD 38 for children
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (from 4 to 14 years old)
  • Covered self-parking fee: AUD 25 per day
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Melbourne Albert Park offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Albert
Pullman Melbourne Albert Park
Pullman Melbourne Park
Sebel Albert Park Hotel Melbourne
Pullman Melbourne Albert Park Hotel
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Pullman Albert Park Hotel
Pullman Albert Park
Pullman Melbourne Albert Park Hotel
Pullman Melbourne Albert Park Melbourne
Pullman Melbourne Albert Park Hotel Melbourne

Pullman Melbourne Albert Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angelo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Karl, Achnasheen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Sad we had to wait so long to check in. All options asked where not accepted such as early arrival early check in park view.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Pervaiz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Even we arrived at 4 pm. The hotel didn’t have the rooms ready. Had to wait long…. Reception wont pick up the phone even after 100 rings. Staff is either untrained or doesn’t want to support. Overall bad experience with the services. Property is otherwise fine if you don’t have to interact with the staff
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Liked: Cleanliness
Priced well
Stayed 1 night in Nov 2024

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breky was underwhelming compared to other hotels bit noise comming into room from other guests check inn took long time and no netflix or utube in rooms
Stayed 1 night in Nov 2024

4/10 Poor

Oleg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor management
Stayed 3 nights in Nov 2024

2/10 Terrible

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so welcoming and helpful. Our room was quiet and comfortable and spotlessly clean. Loved the breakfast buffet option too! will definitely be back again soon.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Was given a different room than I booked. It was $400 a night and basically a dungeon with no windows. No water in the room and ironing board was broken. Poor lighting given no windows
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

6/10 Okay

japhet

Stayed 1 night in Oct 2024

8/10 Good

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Relaxing accommodation. However, the rooms are a little outdated and could use a remodel
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went out of their way to assist us.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the space in the rooms, I didn't like that the spare pump didn't work
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Bernard

Travelled with partner
After a bad check in and a cheese platter that had 1 slither of cheese. No other cheese. It was an ok stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
If you are expecting Pullman quality then you need to reset your expectation. When I turn the shower on , the water comes out brown. I couldn’t tell if it was sewerage or rust from the pipes, the guy from front desk made sure to wash his hands after he touched it. But because I had my child in the shower I was offered compensation for a free coffee. Also in this dump of a hotel you can’t change the temperature of the aircon which is set to arctic blast. If you complain about the glacial temperature they will send up to your room a Kmart foot heater that my nanna used in the 70s. They also forgot to put towels in my room - so if you do have a brown shower make sure you check that they remember the towels
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, very clean and great amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, I was double charged and it took some weeks to refund. I would return with some hesitation regarding the booking...
Stayed 1 night in Jun 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in room features and hotel facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Stayed 3 nights in Aug 2024