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Quest Mont Albert

4.5 star property

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Photo gallery for Quest Mont Albert

Balcony
Lift
Garden
One Bedroom Apartment | Minibar, in-room safe, individually furnished, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Parking available
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
741-745 Whitehorse Road, Mont Albert, VIC, 3127
  • Box Hill Central
    ‪14 min walk‬
  • Box Hill Hospital
    ‪17 min walk‬
  • Box Hill Town Hall
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪40 min drive‬

Room options

View all photos for Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Minibar, in-room safe, individually furnished, desk

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Executive Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio

42-inch LCD TV with cable channels, TV, DVD player

Executive Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Accessible One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Apartment

Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Two-Bedroom Accessible Apartment

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Executive

42-inch LCD TV with cable channels, TV, DVD player

Studio Executive

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quest Mont Albert

Luxury Melbourne aparthotel in Mont Albert with a fitness centre
A fitness centre, a snack bar/deli and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Quest Mont Albert offers 91 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quest Mont Albert. During your stay, you'll be within walking distance of Box Hill Hospital. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli. Built in 2019, this luxury aparthotel has 91 apartments over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • 14 minutes by car from Melbourne Cricket Ground and 14 minutes from Collins Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business centre, a meeting room, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the luxury Quest Mont Albert. The aparthotel can provide concierge services and a complimentary food/drink shopping service. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Greek, Hindi, Portuguese, Thai, Urdu

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 25 for adults and AUD 10 for children
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 30 kg per pet
  • Fee: AUD 45 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: AUD 300 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals
  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 91 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2019
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.55 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 45 per pet (varies based on length of stay), plus a deposit of AUD 300 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 25 for adults and from AUD 10 for children
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Pet deposit: AUD 300 per stay
  • Pet fee: AUD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.55 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mont Albert Quest
Quest Apartment Mont Albert
Quest Mont Albert
Quest Mont Albert Whitehorse
Quest Mont Albert Apartment
Quest Mont Albert Aparthotel
Quest Mont Albert Mont Albert
Quest Mont Albert Aparthotel Mont Albert

Quest Mont Albert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 394 reviews
Rating 8 - Good. 152 out of 394 reviews
Rating 6 - Okay. 24 out of 394 reviews
Rating 4 - Poor. 6 out of 394 reviews
Rating 2 - Terrible. 7 out of 394 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meng

Liked: Cleanliness, room comfort
Always good with the welcoming greetings.
Stayed 3 nights in Nov 2024

6/10 Okay

Neil

Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, amenities, room comfort
Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized
Stayed 2 nights in Oct 2024

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations
Stayed 2 nights in Oct 2024

10/10 Excellent

JIECHUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a good location and rooms are nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable apartment. Friendly efficient staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, amenities, room comfort
The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rupert

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jo

Travelled with group
Liked: Cleanliness, amenities
The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumutha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quest is easy quiet location with clean rooms and friendly staff
Stayed 5 nights in Jul 2024

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness
Met our requirements for proximity
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, property conditions & facilities
Excellent communication. Parking on site and very quiet despite being on a busy road. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are looking old however clean. Rooms are being upgraded
Stayed 2 nights in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, room comfort
Comfortable out of town stay
Very courteous and helpful staff. Rooms spacious and clean good facilities. The hotel needs an upgrade but meantime is very comfortable
Stayed 1 night in May 2024

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Jo

Business traveller
Staff lovely, rooms a bit noisy
Staff were lovely and helpful, and the rooms are well appointed however rooms were very noisy with quite a few hairs on bathroom sink and a few on top of the bed (as if the person making up the room had just had a haircut!). Overall stay was ok but hearing a lot of wardrobe doors in other rooms opening and closing through the night and people showering was not ideal.
Stayed 1 night in Apr 2024

10/10 Excellent

Meng

Liked: Room comfort
Stayed 2 nights in Apr 2024