Quest NewQuay

4.0 star property

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Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
Premium bedding, in-room safe, laptop workspace, blackout curtains
View from room
Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning
  • Dryer

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪10 min walk‬
  • Crown Casino
    ‪3 min drive‬
  • Melbourne Convention and Exhibition Centre
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Studio Executive

  • 32 sq m
  • Studio
  • 1 bathroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio Executive

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 5
  • 1 King Bed

Studio

  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

Two Bedroom Executive Apartment

  • Sleeps 5
  • 2 King Beds

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quest NewQuay

Aparthotel with a 24-hour fitness centre, steps from The District Docklands
This aparthotel features a 24-hour fitness centre, a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Each apartment provides a dryer and a fridge, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Limited housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest NewQuay. During your stay, you're just a quick walk from The District Docklands. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available. This upmarket aparthotel has 221 apartments. Each apartment offers free WiFi and an LCD TV.
  • Each apartment offers a dryer, an iPod docking station and an LCD TV
  • Free WiFi
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from The District Docklands and 9 minutes on foot from O'Brien Group Arena
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and barbecue grills are also featured at Quest NewQuay. The aparthotel can provide concierge services and a complimentary food/drink shopping service.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 646 reviews
Rating 8 - Good. 160 out of 646 reviews
Rating 6 - Okay. 30 out of 646 reviews
Rating 4 - Poor. 20 out of 646 reviews
Rating 2 - Terrible. 12 out of 646 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Braydon

Liked: Cleanliness, property conditions & facilities
It was quiet
Stayed 3 nights in Dec 2024

8/10 Good

Annmaree

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, great price, staff are extremely friendly, we’ve stayed here a few times. This time the bathroom was a little dirty from last people, but first time we stayed there it was spotless
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Xmas function stay
Very comfortable stay for one night, proximity to our event was fantastic, check in, car park and check out was a breeze. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Yolande

Liked: Cleanliness, property conditions & facilities
Loved my room and the view! Definitely value for money, I wish I could have extended my trip!
Stayed 3 nights in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Good spot to stop over for a concert @ Marvel Stadium
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall it was pretty good, good location, staff were helpful. The room was not very clean, the mirrors were dirty, the carpet floor hadnt been vacummed, due to the pattern of the carpet it is forgiving and at first it looked clean, but i stood on some plastic tags and other items demonstrating the floor hadnt been vaccumed. Some of the cutlery and kitchen utensis were dirty and i had to wash items before using them. The place just needs a bit more attention to detail to meet Quest standards and the price of the rooms. For what we paid i anticipated better.
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was in such a great location. The staff were all polite, the check-in and check-out procedure was quick and easy. I felt safe in this property. We were within walking distance of so many great dining options. It was a relaxing haven after busy days, the balcony was great and we had a lovely water view. Would definitely return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Saajid

Liked: Property conditions & facilities
very nice and clean hotel and very friendly staff once again very very clean hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Handy to everything with free tram nearby. Polite and helpful staff. Fresh, clean rooms and very comfortable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in option. Only 1 key given as it was a studio but was able to work with it. Nice room clean but no bin except for in the toilet.
Stayed 1 night in Nov 2024

10/10 Excellent

Leesa

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel good location easy check in good service
Stayed 1 night in Nov 2024

10/10 Excellent

Glenda Macklin

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was quiet. Beds were comfy. Staff were wonderful and welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Temeaka

Liked: Property conditions & facilities
Property was great, house keeping might need a review as a few obvious marks were missed. Bed was ok. Loved the balcony and shower head. Staff were friendly. Easy spot for travel and shopping.
Stayed 1 night in Nov 2024

8/10 Good

Kerem

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ross

Liked: Property conditions & facilities
Great location with an easy walk to trams and trains. Great staff and easy check in/out
Stayed 1 night in Oct 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Will come back again
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Business traveller
Not sound proof, could hear everything happening outside, couldn’t close the curtains to eliminate lights coming through, terrible bed and pillows
Stayed 1 night in Oct 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Super easy & clean
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Lovely staff , clean ,very nice spacious rooms. great location
Stayed 1 night in Oct 2024

6/10 Okay

Clint

Disliked: Cleanliness, amenities
The stay was very noisy. Walls are paper thin. People in one appt partied till 4:00 am. I stayed four nights, had housekeeping visit once only after the second night. The appt was missing basics like cutlery, tea cups. It is close to the city, I think these are often used for parties. Location is convenient for the District and team access. There’s better options in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2024