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The Hotel Windsor

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Hotel Windsor

Lobby
Windsor Suite | Premium bedding, minibar, in-room safe, desk
Serves lunch, dinner and happy hour
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪2 min walk‬
  • Collins Street
    ‪2 min walk‬
  • Regent Theatre
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Family Room

Premier Family Room | Premium bedding, minibar, in-room safe, desk

Premier Family Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • Sleeps 5
  • 1 Single Bed and 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 5
  • 2 Queen Beds

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About this property

The Hotel Windsor

Victorian Melbourne hotel in Melbourne Central Business District with 2 restaurants
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Bourke Street Mall and Melbourne Central
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street – This restaurant serves breakfast and dinner.
Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 35 for adults and AUD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,770 square foot of space)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35 for adults and from AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a grand old hotel located across from the Victoria Parliament building. The hotel was charming but lacked some of the modern conveniences available in newer properties. The air conditioners were old and did not adequately cool our suite, which would be a problem during the summer months. However, the hotel is a beautiful property with a wonderful history, and we would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Rebecca

The hotel is not updated as to showers as you had to step into a high narrow tub and the water temp was nearly impossible to regulate. The heat/air blew directly on the bed. The service in the restaurant was abysmal. Would recommend a look through the hotel but not a stay with so many excellent hotels in Melbourne.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frederick

Stayed 2 nights in Oct 2024

6/10 Okay

Lynette

Travelled with partner
Disliked: Property conditions & facilities
I loved the history, the staff were polite, kind and friendly. The bathroom of the room we stayed in, needed some repairs and updates.
Stayed 3 nights in Oct 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor experience
The Windsor is a place you stay for the ambiance Room service was delivered promptly by a friendly staff member Afternoon tea also a highlight, breakfast as well with attentive staff making sure patrons were well looked after. The only concern was Room needed someone to look up and get rid of the cobwebs on the pelmet and light and clean marks off around power outlet The Windsor has great history attached to the building. I would hope the high standards would continue into the future as this hotel is unique and needs to be preserved
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is across the street from the Park building and centrally located to free trams and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally dropped a cup of tea in bed and I was very pleased to see they changed the sheets without request. The Matre'd made everyone feel that they were the most important person in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel in central Melbourne with old character
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
A beautiful hotel with wonderful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very old building which is charming at times but can also be impractical. Lovely staff.
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building with a magnificent staircase. Check in was reasonable. I never like the blocking of $100 on my account incase we use the minibar or other. But then they tell you on check out they have cancelled it and it will take FIVE days for it to be released. So blocked immediately but blocked for five days. not good enough. Room service was a little slow to bring tea and milks
Stayed 2 nights in Oct 2024

8/10 Good

Giulio

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Macknade

Liked: Cleanliness, staff & service
Property was in a very convenient position with access to rail and tram
Stayed 6 nights in Sep 2024

8/10 Good

Joyce, Belmont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Always stay here
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is an amazing old building. The hot water pressure and amount of hot water available at certain times is a major problem as we twice were not able to have a hot shower.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities
The Victorian Sweet room 306 was $640 per night and sadly was not as the advertised photographs. The carpet had more than a dozen fifty cent piece sized brown filthy marks. The beautiful large drawer desk in the add were missing, instead, a flat piece of timer with four wooden legs. The three couches were not matching as per the add. The stereo cabinet was broken with timber missing smashed out of it. Many of the room doors had their inner latches removed and unable to close doors. Many of the walls were marked. Tiles around the fire place were broken. The hotel is vintage and parts of it were beautiful but when the lovely brass light switch brackets were swapped out for white light switches it was dissatisfying. Be careful of the door of the single bed in room three had a sharp screw hanging out of it that I brushed then caught my leg on, ouch! There was a lot of other damages and it was sad to see it neglected with cost cutting repairs. I cannot recommend room 306 and am happy to upload photos onto support my review
Stayed 1 night in Sep 2024

10/10 Excellent

Con

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style hotel with lots of history We did have our wedding there 25 years ago which was a beautiful venue to experience
Stayed 1 night in Sep 2024

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip to the theatre and very quiet
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The Hotel continues to shine with old world charm with spacious, comfortable rooms. It does lack dining options, with the food at The Cricketers Bar being very ordinary. I ordered a medium steak that came well done. It is also unacceptable to have no WIFI in 2024, especially when it is offered as being complimentary.
Stayed 1 night in Sep 2024

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities
Nice handy spot. Classic old hotel,spacious rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property requires significant renovation, one of two lifts not working, plumbing issues, TV old and unable to connect to streaming even though it's offered, very outdated rooms - and not in a period way but in an early 90s fashion. Staff were generally lovely, even when moving us to another room at 9.30pm due to plumbing issues, food was acceptable but not a highlight and unfortunately the high tea, which the Windsor is known for, was very disappointing. The burger we ordered from room service was absolutely delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024