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The Sebel Residences Melbourne Docklands Serviced Apartments

4.5 star property

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Apartment, 1 Bedroom, Balcony | Balcony
Apartment, 1 Bedroom, Balcony | View from room
Aerial view
Property entrance
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Barbecue grill
  • Pool
  • Spa
  • Room service
  • Pet-friendly

Explore the area

Map
2 Marmion Pl, Docklands, VIC, 3008
  • Marvel Stadium
    ‪9 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Queen Victoria Market
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Balcony, View

Apartment, 2 Bedrooms, Balcony | Individually decorated, individually furnished, desk, blackout curtains

Apartment, 2 Bedrooms, Balcony, View

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Harbour view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms, Balcony, View

Apartment, 3 Bedrooms, Balcony | Individually decorated, individually furnished, desk, blackout curtains

Apartment, 3 Bedrooms, Balcony, View

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Harbour view
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds OR 1 Queen Bed, 1 Double Bed and 2 Single Beds

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Studio, 1 Queen Bed, Balcony

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony, View

Apartment, 1 Bedroom, Balcony | Individually decorated, individually furnished, desk, blackout curtains

Apartment, 1 Bedroom, Balcony, View

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually decorated, individually furnished, desk, blackout curtains

Apartment, 2 Bedrooms

  • 84 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Individually decorated, individually furnished, desk, blackout curtains

Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Living area

Quest NewQuay

  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (639)
The price is €109
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Quest NewQuay

About this property

The Sebel Residences Melbourne Docklands Serviced Apartments

Boardwalk/promenade Melbourne aparthotel in Docklands with a fitness centre
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and concierge services. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
The Sebel Residences Melbourne Docklands Serviced Apartments offers 65 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 42-inch LCD televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Sebel Residences Melbourne Docklands Serviced Apartments. During your stay, you're just a quick walk from Marvel Stadium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This luxury aparthotel has 65 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Enjoy a bite to eat at Carpi Café, a café that serves local cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by foot from Marvel Stadium and a 2-minute drive from Queen Victoria Market
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The Sebel Residences Melbourne Docklands Serviced Apartments offers its guests an outdoor pool and a fitness centre. Spa services, a library, and a terrace are also featured at the business-friendly The Sebel Residences Melbourne Docklands Serviced Apartments. The aparthotel can provide concierge services and limo/town car service. For a fee, parking is available. You'll have access to the indoor pool at a partner property.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 1:00 PM.
Carpi Café – This café specialises in local cuisine and serves breakfast, brunch and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Thai, Vietnamese

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Access to nearby indoor pool
  • Deep-tissue massages
  • Facials
  • Outdoor pool
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Cot: AUD 15 per night

Restaurants on site

  • Carpi Café

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: AUD 10 to 30 for adults and AUD 8 to 15 for children
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Library

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 15 kg per pet
  • Fee: AUD 150 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a train station
  • On the boardwalk/promenade
  • On the waterfront

Things to do

  • Gym
  • Bicycle rentals nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 65 units
  • 8 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Cleaning products are eco-friendly
  • Double-glazed windows
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The check-in location differs from the property location; go to: [18 Aquitania Way, New Quay in Docklands]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: AUD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults and AUD 8 to 15 for children
  • Covered self-parking fee: AUD 40 per night
  • Pet fee: AUD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
The check-in location differs from the property location. To check in, guests will need to go to 18 Aquitania Way, New Quay in Docklands
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sebel Residences Melbourne Docklands Apartment
Docklands Grand Mercure
Grand Mercure Apartments Docklands Apartment
Grand Mercure Apartments Apartment
Sebel Residences Melbourne Apartment
Grand Mercure Apartments
Sebel Residences Melbourne Docklands
Sebel Residences Melbourne
Sebel Residences Apartment
Sebel Residences
Docklands Apartments Grand Mercure
Grand Mercure Apartments Docklands
The Sebel Residences Melbourne Docklands

The Sebel Residences Melbourne Docklands Serviced Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 760 out of 1603 reviews
Rating 8 - Good. 530 out of 1603 reviews
Rating 6 - Okay. 180 out of 1603 reviews
Rating 4 - Poor. 92 out of 1603 reviews
Rating 2 - Terrible. 41 out of 1603 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities
Great people, will definitely stay again
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Easy to get in and out with the tram stop so close.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean, and great spot
Stayed 3 nights in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed

Property was nothing like the picture
Stayed 2 nights in Sep 2024

10/10 Excellent

Dimitrios

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was honestly amazing. Such a cute little spot, and the facilities were amazing. Staff were so generous and helpful too. I’d recommend this place to anybody and everybody.
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel Joshua

Travelled with family
Liked: Cleanliness
The room I booked did not resemble the photos I saw online
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to Yarra river .. 50 metres ! Lovely cafes/ restaurant nearby on the waters edge . Trams just 100 meters and free city circle tram too. Lovely quiet location . Gym, lap pool and spa were nice . Great view .
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area, great size, nice and quiet, close to city, good access to public transport. Only problem was on arrival there was a lot of guests waiting at reception with only 1 receptionist working.
Stayed 2 nights in Jul 2024

6/10 Okay

Nathan

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Great memory for guests
The receptionist remembered me from when I check in three years ago!
Stayed 1 night in Jul 2024

6/10 Okay

Michelle

No communication from the hotel at any point really, even check in. Pretty much that’s your room and there’s the wifi info. No satellite tv like advertised, just normal tv. No access to the pool. No information even as to where the pool was. Hair dryer didn’t work at all. The Bedroom tv remote, when changing the channels, turned the lounge room tv on several times, through a closed door. Great location. But would’ve stayed somewhere else had I known more.
Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
I can’t rate this place high enough, absolutely amazing customer service, I had been out and came back at 2am and was unable to get into my room (my own fault) and the person on duty was there to help in minutes, place was incredible, so clean and stunning. It’s in a gorgeous spot 30 second walk to the promenade can’t wait to come back
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed in a 3 bedroom apartment for 4 nights, apartment was fabulous, we were in the Nolan tower, amazing views from every room, apartment was clean, tidy & had everything we needed. Will definitely stay again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Fiona

Liked: Cleanliness, room comfort
Great location
Lovely staff at the front desk. Easy walk to Marvel Stadium Trams close by.
Stayed 2 nights in Jun 2024

4/10 Poor

Daryle

Travelled with partner
Disliked: Amenities
Bedroom and bed extremely small; rooms cold as air conditioner would not turn on to heat; trying to get to book in was difficult and had to park well away from the actual reception area of the Sebel and then getting to the actual parking area had its issues and unfortunately the Docklands area has lot it's attraction as very sad to see the amount of restaurants closed
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities
It was hidden away hard to find The building was dodgy AF Limited interactions with Staff made me feel like I was a second class citizen but they happily took my money and then charged me an extra $200 before I even got my room key that didn’t even work and when I tried to get assistance nobody wanted to help Homeless people have better conditions than the room it felt like I had to bathe in sanitizer just to stay in the room
Stayed 2 nights in May 2024

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to eateries and entertainment. Nice apartment containing everything we needed. The bedroom was tiny and we had to squeeze around the bed. The TV aerial was broken and even on repair, we still weren't able to watch all channels. Not a big deal, but still....
Stayed 1 night in May 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Safe and convenient ! The accommodation was close to everything , room was clean !
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
High end ,low price
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024