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Hotel Manantial

3.5 star property

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Photo gallery for Hotel Manantial

Exterior
Economy Triple Room | In-room safe, free WiFi, bed sheets
2 outdoor pools, pool loungers
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Carrera 21 No 8-35, Melgar, Tolima, 734001
  • San Francisco de Asis Church
    ‪6 min walk‬
  • Piscilago Zoo
    ‪11 min drive‬
  • Piscilago Water Park
    ‪14 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, free WiFi, bed sheets

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Manantial

Hotel in Melgar with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Manantial offers 50 air-conditioned accommodations with a safe and free toiletries. Rooms open to patios. 42-inch plasma televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Manantial, you're just a quick walk from San Francisco de Asis Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 1-minute drive from San Francisco de Asis Church and 11 minutes from Piscilago Zoo
Hotel Manantial offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Manantial. Self parking is free.

This 3.5-star Melgar hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Hotel Manantial has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Manantial
Hotel Manantial Melgar
Manantial Hotel
Manantial Melgar
Hotel Manantial Hotel
Hotel Manantial Melgar
Hotel Manantial Hotel Melgar

Hotel Manantial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 181 reviews
Rating 8 - Good. 63 out of 181 reviews
Rating 6 - Okay. 26 out of 181 reviews
Rating 4 - Poor. 9 out of 181 reviews
Rating 2 - Terrible. 15 out of 181 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Byron

Stayed 2 nights in Dec 2024

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I saw a robbery just after check in. The area is bad at night. Nothing like the photos it’s very run down and dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like was to have to pay for extra plate of soup during a brunch breakfast which was included in my stay.
Stayed 2 nights in Nov 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me twice, one from the Expedia app and one from the hotel. It was a hassle to get a refund and resolve the issue. Otherwise nice place.
Stayed 2 nights in Jun 2024

8/10 Good

CRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Property and staff were great. My only complaint, well the restaurant closes before 7pm. We wanted to dine there after using the pool and were told they were closed.
Stayed 1 night in Apr 2024

2/10 Terrible

José

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There ac in the room wasn’t working they changed our room after 5 hrs the it’s was late at 12:00am very bad experience then charged us tax even tho I was a tourist , in Colombia your not supposed to charge tourist tax lol made it that was the good thing
Stayed 1 night in Feb 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thankful for receiving my uncle and wife early for check in as they are in their 70s. they loved food, very nice service and great accommodations. Will be back for sure.
Stayed 2 nights in Feb 2024

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Ivelisse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms are rather small. Service was good. Friendly personnel. Not sure I will stay there again tho. For the price there are other options in the area. Again the main reason is how small the room was albeit it was clean.
Stayed 2 nights in Sep 2022

8/10 Good

amparo, Queens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and nice

The hotel was clean and safe. The area around is a bit noisy. Its very busy on the weekends and a ghost town during week. Not far from the main drag.
Stayed 2 nights in Nov 2021

6/10 Okay

oscar isaac

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel relacion precio calidad

Todo muy bien. Fotos reales, remodelado, el AC es bueno y cumplen con todo. A pasos de la calle de las fiestas pero sin ruido al interior de la habitacion.
Stayed 2 nights in Dec 2020

8/10 Good

Jorge

Liked: Cleanliness, staff & service

Good

La estadía estuvo bien, los cuartos un poco más pequeños de lo que parecen en las fotos. Tampoco tenían servicio a la habitación
Stayed 1 night in Dec 2020

2/10 Terrible

Willy

Disliked: Cleanliness, property conditions & facilities, room comfort
Las habitaciones quedaban enfrente no como se ofrecía inicialmente pésima experiencia
Stayed 1 night in Jan 2020

8/10 Good

luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this place and Hotel brand.

Big mistake! Horrible staff; seemingly friendly, but actually deceiving, poorly trained, and thieves. Horrible internet (supposedly free, but not a single MBPS). Horrible food. Uncomfortable rooms (crammed spaces). No hot water. No power outlets. Horrible cable.

6/10 Okay

Tom, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice outside appearance but hidden flaws

I stayed there on 2 occasions. On the first stay breakfast was included and on the second stay I thought it was included until I paid the bill. The door to my room was damaged as if someone kicked it open from the outside. You could see the outside through a hole. The air conditioner was noisy and didn't cool the room enough. The shower on/off knobs were broken and would fall off, you needed to stick them on the stem to turn on/off the shower. The hotel staff that checked me in opened 2 occupied rooms at night before finding the correct room. I asked for wake-up calls that never happened. There were some staff. The buildings outside appearance is modern and the pools are nice.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Internet is terrible

Internet is free, which is exactly what it should be, because it is terrible. Television cannot be changed to English, all programs and subtitles are in Spanish

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice Hotel, bad experience

The hotel is nice, good facilities, comfortable and clean rooms. In general terms the hotel is good, however I experienced a very disappointed situation with my family during check out. We booked the hotel trought Expedia and I got the confirmation E-mail with the rates I have to paid, terms and conditions which clearly said "Taxes Included". At the moment of the check out they asked me to pay more than the rate confirmed by Expedia complaining that the taxes was not included. Even when I presented the Confirmation from Expedia where clearly said Taxes Included. We expend 2 hours in discussion with administrative personnel of the hotel, including the manager who inclusive threat us with call the police. Very, very disappointed.

4/10 Poor

sam , Atlanta

Disliked: Property conditions & facilities

Can't find my reservation.

First they can't find my reservation then they said next day would be the different rate than expedia quoted and we booked. Restaurant closes at 8 pm.😟 Food is ok. No variety in drinks and only canned beer, no bottled.only one man who is nice and hard worker impressed by his efforts. Other staff average.😏

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel. Cerca d las discotecas

Buena. Me parece un buen hotel, agradable. El personal muy amable

8/10 Good

WW, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel near enough to the clubs

Very nice and helpful staff, clean rooms, all in all an enjoyable stay