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Hotel Pacanaima

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pacanaima

32-inch LCD TV with cable channels, TV
Terrace/patio
Reception
Superior Room | Iron/ironing board, free WiFi
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carrera 4 N 10 -34, Espinal, Tolima, 733520
  • Chicoral Park
    12 min drive
  • Piscilago Zoo
    28 min drive
  • Magdalena River
    33 min drive
  • Ibague (IBE-Perales)
    80 min drive

Room options

Standard Twin Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Pacanaima

Hotel in Espinal with free breakfast and 24-hour front desk
This smoke-free hotel features 24-hour room service, laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front desk safe and a banquet hall are on-site.
Hotel Pacanaima offers 25 air-conditioned accommodations, with free toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include a shower.

This Espinal hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

You'll find features such as free breakfast, WiFi in public areas and self-parking at Hotel Pacanaima.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • 19.1 mi (30.7 km) from Lago Sol and 20.4 mi (32.8 km) from Piscilago Zoo
Free breakfast is available daily. WiFi is free in public spaces. Hotel Pacanaima also features a terrace, a garden, and laundry facilities. Free self parking is available.

This 3-star Espinal hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Pacanaima Espinal
Pacanaima Espinal
Pacanaima
Hotel Pacanaima Hotel
Hotel Pacanaima Espinal
Hotel Pacanaima Hotel Espinal

Hotel Pacanaima Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and little pricey.
I only stay for one day at this hotel. It's average and a bit pricey.
Stayed 1 night in Dec 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Manuel Felipe

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Generalmente bien
Bueno en términos generales, los jóvenes del servicio atentos, pero mucha indecisión a la hora de cobrar servicios extra
Stayed 2 nights in Mar 2021

6/10 Okay

DANITH

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fotos mentirosas del hotel,muy caro para lo que es
Las fotos del hotel no son ni parecidas a lo que encontramos en el hotel, un hotel de paso, una piscina sin mantenimiento camas con sábanas rotas, sin agua caliente, para bañar a nuestro tuvimos que pedir que calentaran agua. La atención por parte de una persona de servicio que era gordito terrible, pagamos por piscina y nos iban a sacar, lo muestran como colonial pero la realidad es que es viejo, mal mantenido y se nota que no han invertido nada en el. Es un hotel de 20 dólares y pagamos 50 dólares por noche, no lo recomiendo ni volvería.
Stayed 2 nights in Jan 2021

8/10 Good

Juan Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general estuvo bien.
Stayed 3 nights in Dec 2020

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable, bien cuidado y limpio. Las personas son muy amables y gentiles. Las habitaciones son amplias y limpias y tienen los servicios necesarios.
Stayed 1 night in Dec 2020

8/10 Good

Nelson Yair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
todo muy bien en habitacion superior excelente para viajes de negocios, mucho ruido de musica en la noche de fin de semana pero manejable y entendible.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hospedaje
Muy bien
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Jaime

Liked: Cleanliness, room comfort
Disliked: Staff & service
bien por su precio
tiene potencial pero le falta inversión la piscina es demasiado profunda e insegura
Stayed 2 nights in Jun 2019

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente la atencion y servicios del hotel.
Stayed 2 nights in Nov 2018

6/10 Okay

Juan Alejandro

No se puede dormir....!!!!
El hotel es bonito, las habitaciones son cómodas y el desayuno esta muy bien. Sin embargo, es imposible descansar con el ruido de las discotecas que rodean el hotel.
Stayed 2 nights in Aug 2018

4/10 Poor

carolina, neiva

Disliked: Staff & service, property conditions & facilities, room comfort
Perversa porque no reportaron el pago.
Una ciudad muy peligrosa; al hacer checkout tuvimos problemas dado que dudaron del pago que se había realizado directamente por expedia
Stayed 1 night in Jun 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso
Disfrute mucho del hotel, tiene un muy buen servicio, por eso lo sigo utilizando.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas tardes, excelente servicio, buena amabilidad pero si veo que el tema del desayuno deberían tenerlo tipo Buffet, y Uds que los adicionales valgan la pena ya que en mi caso particular pedí un caldo y era super pequeño para pagarlo a 5000, aparte pedimos en vez de bebida caliente una bebida dejan de más y que donde podía, entonces es como de mejorar esas opciones...del resto excelente excelente hotel.
Stayed 2 nights in Mar 2018