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Best Western Plus Gen X Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Gen X Inn

Exterior
Reception
Property amenity
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillow-top beds, desk, iron/ironing board, free WiFi
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1177 Madison Avenue, Memphis, TN, 38104
  • Minglewood Hall
    ‪17 min walk‬
  • Sun Studio
    ‪19 min walk‬
  • Beale Street
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is €161
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

About this property

Best Western Plus Gen X Inn

Hotel with free breakfast, near Beale Street
A fitness centre, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, camper van/bus/lorry parking and a front desk safe are on-site.
Best Western Plus Gen X Inn offers 32 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Best Western Plus Gen X Inn, you're just a quick walk from University Health Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Beale Street and a few minutes from FedEx Forum
Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gen X Inn. Self parking is free.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
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Best Western Plus Gen X Inn Memphis
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Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
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Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 1003 reviews" "
Rating 8 - Good. 359 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jodi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Checked in around 5 p.m. Upon entering the lobby, we were buzzed in. There is bullet proof glass/plexiglass surrounding the reception area. There is a sign posted about frequent break-ins in the parking area. When we went to our room, the door was wide open, and hadn't been cleaned from previous occupant. Went back down to receptionist, and there was no one to be found....waited 5-10 minutes before anyone reappeared. You would think the receptionist and cleaning crew would be in contact with room availability. Very unprofessional. Would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Oct 2024

10/10 Excellent

samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Disappointed
Very disappointed when I arrived. Room was comfortable. Breakfast adequate but coffee machine was broken so you had to use the microwave to warm drinks. Not a lot of choice. Would not stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Cyndi

Stayed 2 nights in Sep 2024

2/10 Terrible

Aleyda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Khalifah

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient to the LeMoyne-Owen College.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Bonnie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised it was located in what appeared to be in a run-down area when it was among the medical schools. The rooms looked like they had been recently remodeled but had bad areas. Our area above our mirror was rumpled and actually peeling. The grout around the shower was not done well, the vinyl shade on the window was in bad shape. A pickup had a window taken out and stuff was gone.
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this location. Staff was friendly, nice & assists with all accommodation request needed.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Zalaece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. I had special instructions an every one was met.
Stayed 2 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staff was friendly.
Stayed 5 nights in Sep 2024

8/10 Good

Amber

Travelled with group
Liked: Staff & service
Nice
Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Overnight stay
Stayed here one night. Easy access on and off highway. Close to restaurants and nit too far from downtown. Hot breakfast was mediocre. The room was clean but it showed alot of wear and tear. They had the interlock to the building (which is about 3 feet wide) constantly locked, even during the day, which makes it hard to get your luggage into the building.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Memphis
Good location in Memphis between downtown and midtown. The staff at the front desk was very friendly and helpful in answering any questions. Nice clean place at a fair price.
Stayed 2 nights in Sep 2024

6/10 Okay

Diana

Disliked: Staff & service, amenities
The customer service was just average. The hotel is ok for one night. Breakfast wasn’t good. Bed was comfortable. The neighborhood didn’t look very safe; but also Memphis didn’t look safe. I went to Mississippi and it was much better. Only good attraction was Elvis house.
Stayed 1 night in Sep 2024

2/10 Terrible

Martin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking, driver felt his vehicle was unsafe and decided not to stay
Stayed 1 night in Sep 2024

10/10 Excellent

valerie, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
The coffee machine and breakfast was very good. The lady running breakfast was friendly. The beds were comfortable. The room was pretty large and parking was good. There were some maintenance shortfalls: the handle on the toilet was broken and the shower handle was broken. It just needs a bit of TLC.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeramy

Stayed 2 nights in Sep 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Not much selection of snacks. Breakfast cleared away before end time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024