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Extended Stay America Suites Memphis Germantown West

2.5 star property

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Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪6 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.3 out of 5, (931)
The price is €74
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Extended Stay America Suites Memphis Germantown

About this property

Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Memphis Germantown West. During your stay, you'll be within walking distance of Lichterman Nature Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • 8 minutes by car from University of Memphis and 15 minutes from Wolfchase Galleria
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Memphis Germantown West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 321 out of 846 reviews
Rating 8 - Good. 174 out of 846 reviews
Rating 6 - Okay. 144 out of 846 reviews
Rating 4 - Poor. 94 out of 846 reviews
Rating 2 - Terrible. 113 out of 846 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Markie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Chad

Stayed 1 night in Nov 2024

2/10 Terrible

Bilal, Dearborn Heights

Stayed 5 nights in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory
Stayed 1 night in Dec 2024

4/10 Poor

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was not clean and the whole hotel had a very bad odor. The receptionist wasn’t helpful at all. It is just worn out.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this property. Staff was very accommodating to my needs.
Stayed 1 night in Nov 2024

10/10 Excellent

chad

Stayed 1 night in Nov 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and service
Stayed 1 night in Nov 2024

6/10 Okay

Tonia, Houston

The furniture in the room needs to be replaced. Very old and worn down looking
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times very comfortable for the price
Stayed 1 night in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Check in management very professional
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Disliked: Staff & service, property conditions & facilities, room comfort
Bed Bug Hotel
This hotel has bed bugs, it used to be very nice back in the day but not anymore l won't come here again and l would like my money back. Shower curtain old and dirty. Bed linens dingy. Don't stay here!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Appearance outdoors from road was satisfactory, my room was clean but my microwave didn’t work properly. For the price I couldn’t have done better
Stayed 1 night in Nov 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come often and like the area and parking. Some updates on the appliances would be nice and a little more of air sanitation smelled funny in my room
Stayed 2 nights in Nov 2024

8/10 Good

Mark A. Ings

Business traveller
Liked: Staff & service
1. Floor in kitchen and bathroom area was sticky. I requested that it be cleaned. It was promptly cleaned. 2. Leather chair in room worn with small splits in the leather. Kitchen counter had permanent stains or previous burn mark on it. The room and fixtures could use a face lift.
Stayed 5 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location
Stayed 3 nights in Nov 2024

2/10 Terrible

Willester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways had a bad odor. I couldn't get clean towels.
Stayed 7 nights in Nov 2024

6/10 Okay

Holly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was an unusual smell about it noticeable when entering the room. Possible from people making food of different types in their rooms. The beds and bathtub were clean but the bathroom counter and walls had a few streaks of something on them. Should have been wiped down. The area of town was nice enough and convenient to what I was there for and was a better price than other options available. I wouldn't be opposed to staying again but definitely some things could have been a little better.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chelsie

We scheduled our stay and were called by the hotel to let us know they didn’t have any rooms even though I had a confirmation number and spoke to hotel workers confirming my stay.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel just didn't feel clean to me
Stayed 1 night in Nov 2024