Hampton Inn Memphis-Poplar

2.5 star property

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Photo gallery for Hampton Inn Memphis-Poplar

Exterior
Lobby
Snack bar
Outdoor pool
King/non-smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5320 Poplar Ave, Memphis, TN, 38119
  • Audubon Park
    ‪3 min drive‬
  • Theatre Memphis
    ‪3 min drive‬
  • Dixon Gallery and Gardens
    ‪4 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

One Queen Bed, Non-Smoking, Roll In Shower

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

King/non-smoking

  • Sleeps 3
  • 1 King Bed

One King Bed Study Nonsmok

  • Sleeps 3
  • 1 King Bed

Queen/non-smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed with Sofa bed (Study)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Memphis-Poplar

Memphis hotel in East Memphis with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Hampton Inn Memphis-Poplar offers 124 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Memphis-Poplar. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from Beale Street and 5 minutes from University of Memphis
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Poplar offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. The business-friendly Hampton Inn Memphis-Poplar also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Poplar
Hampton Inn Poplar Hotel
Hampton Inn Poplar Hotel Memphis
Hampton Inn Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis
Hampton Inn Poplar
Hampton Inn Memphis Poplar
Hampton Memphis Poplar Memphis
Hampton Inn Memphis-Poplar Hotel
Hampton Inn Memphis-Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis

Hampton Inn Memphis-Poplar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fine Stay
Good value. Great breakfast. No problems.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Used to be a great hotel, not anymore.
Lots of areas of disrepair in this hotel right now. Also, poorly repaired areas. This hotel was great 3 or 4 years ago but is quickly deteriorating physically. Bed was still very comfortable and room clean. Biggest complaint...our shower. The water was either super hot (too hot to stand in) or opposite...super cold. It worked for a bath, but neither of us could shower without potential scalding or freezing! We told the front desk when checking out and all we got was, "I'll tell maintenance." Absolutely no apology, nothing. She truly didn't care. We will be looking for other options when visiting our son at school.
Stayed 2 nights in Oct 2024

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Third floor room with a broken elevator. I am 78 years old aand have COPD walking up and down 3 flights of stairs. the person named Val carried my heaviest load down for me, but I had already carried two down and was exhausted. I stayed there years ago and was very pleased but the facility needs remodeled.
Stayed 4 nights in Oct 2024

4/10 Poor

ALLANA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again at Hampton
The room had a stale order, wrinkle-crumbled up sheets on the bed, stained bath towels, and holes in the pillow cases. Hotel room phone was broken had to use cell phone to call the front desk. TV had about 8 working channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Abery

Stayed 3 nights in Sep 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like a dog lived in for an extended period of time. Also another guest had a dog in a room which was barking .this was supposed to be a hotel but ended being a dog kennel
Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs work but staff are awesome
The elevator was a total nightmare. We quit using it because we were afraid any second it would go out and we would be stuck inside. You had to hold the buttons the entire time and it stopped on every floor whether or not anyone needed it. Our first room didn't get cool. None of the AC units blow very hard, so you have to keep the air on constantly to keep it cool. The outlets didn't work. However, Olivia at the desk was super helpful! She made sure we got a room that had everything working and had maintenance check to make sure it was good and cool. She was so kind and apologetic.
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Staff & service
Nothing further to say.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff very friendly. It’s an older hotel which has been nicely uograded. Only issue - a/c in room did not seem to cool Rommel very quickly and we had it set at 63 degrees. Other than that we will stay here again if we are in Memphis.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
After spending the previous night in a different horrible hotel, this place was like a breath of fresh air! Everything as it should be. My only complaint is I'm not a fan of feather pillows. To me if feels as if i'm sleeping on a dish rag, it would have been nice to have a choice of pillows or an assortment but that is my only complaint everything else was perfect.
Stayed 4 nights in Sep 2024

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Constance

Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
The hotel itself was good enough--quiet, safe, good location,value The exterior maintenance work (necessary I assume) was irritating, hampering parking and entrance and egress to the hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We were greeted by a smiling employee followed up by a personal text once we reached our room. We felt welcomed. Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Stayed 2 nights in Aug 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service
Potholes in driveway entrance
Stayed 1 night in Aug 2024

10/10 Excellent

Pavel

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Aug 2024