Worst Hampton Inn I've ever stayed in. Front desk staff (Tammy and Sina-not sure of the spelling) have a way of making guests feel uncomfortable and intimated. I would suggest diversity training for your front desk staff to learn how to treat paying consumers who fund their paychecks. Reaching out to their local management, including assistant general manager and general management is a waste of time. It took close to 6 days for anyone to contact me about the concerns I had regarding the harrasament and intimadation my family endured at their property. Once the corporate office was reached, I suddenly received a phone call from the assistant general manager. Although the Asst. GM offered some compensation for my troubles, the tone of her voice made me feel like my infractions were not that important to her, but because I reached out, she had to reconcile my complaint. This facility has many great employees that respect guests but unfortunately the actions of front desk and the non-sense of urgency from local upper management, clouds the employess that provide exceptional service to your guests. Shame on Hampton Inn-Beale St.