Holiday Inn Express & Suites Southaven Central - Memphis by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Southaven Central - Memphis by IHG

Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Point of interest
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
7237 Southcrest Pkwy, Southaven, MS, 38671
  • Semmes-Murphey Clinic
    ‪6 min walk‬
  • Baptist Memorial Hospital-DeSoto
    ‪9 min walk‬
  • Southaven Towne Center
    ‪17 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Southaven Central - Memphis by IHG

Hotel with free breakfast, near Southaven Towne Center
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites Southaven Central - Memphis by IHG offers 95 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Southaven Central - Memphis by IHG. During your stay, you're just a quick walk from Semmes-Murphey Clinic. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Southaven Towne Center and a few minutes from Tanger Outlet Southaven
Holiday Inn Express & Suites Southaven Central - Memphis by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Southaven Central - Memphis by IHG also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free.

This Southaven hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Southaven Central Memphis Hotel
Holiday Inn Express Central Memphis Hotel
Holiday Inn Express Southaven Central Memphis
Holiday Inn Express Central Memphis
Holiday Inn Express Suites Southaven Central Memphis
Holiday Inn Express Suites Southaven Central Memphis

Holiday Inn Express & Suites Southaven Central - Memphis by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 915 reviews
Rating 8 - Good. 172 out of 915 reviews
Rating 6 - Okay. 42 out of 915 reviews
Rating 4 - Poor. 23 out of 915 reviews
Rating 2 - Terrible. 41 out of 915 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Stayed 1 night in Nov 2024

6/10 Okay

Krystale

Travelled with family
Disliked: Staff & service
Not a good stay
My family of 6 stayed at this hotel for a weekend stay. The room was not stocked with bedding for the let out couch. Instead of housekeeping bringing it, we had to go down to get it. We called down to the desk at 6 am to inform them the tub was stopped up and we were told maintenance wasn’t there. We asked to be moved to another room because we needed to take showers and we were told the hotel was sold out. From the looks of the parking lot and traffic at the hotel that couldn’t be the case. We were never contacted back to have someone fix it. The room wasn’t cleaned during our stay. One of the elevators were out of service the entire stay. The “hot” items for breakfast was room temp or cold and the coffee was terrible. For the amount we paid for the stay I was not impressed.
Stayed 2 nights in Nov 2024

2/10 Terrible

Braden

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were in town for a baseball tournament. Upon check in , we waited 30-40 minutes for a front desk person to arrive . I went looking for said person and when I came upon her I stated “we have been waiting 30-40 minutes and just need to get checked in” she replied “no ma’am , you haven’t waited that long, it’s only me here and I had to step away but you sure didn’t wait that long ma’am no you sure didn’t.” Very unprofessional and argumentative. I replied and said okay, you’re right 30 minutes isn’t THAT LONG. Meanwhile there were 6 people in the lobby waiting for her. Very rude and unprofessional, instead of saying I’m sorry about the wait, she wanted to give the rudest look and argue. Mind you there are cameras so I hope their boss watches the time away from the desk.
Stayed 1 night in Nov 2024

4/10 Poor

Niagen

Stayed 1 night in Nov 2024

4/10 Poor

Ashley

Disliked: Cleanliness
When we arrived in our room there was a cockroach in it. We were told "when it rains, it happens", and they weren't going to do anything about it. Once we told them we needed a new room ,they did find us another room to stay in but there were no more suites so we had to downgrade and didn't get any money back.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff
Stayed 1 night in Oct 2024

10/10 Excellent

Janell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Nice and clean! Staff was very friendly! Would stay here again as we had zero issues the 5 nights we were here!
Stayed 5 nights in Oct 2024

10/10 Excellent

Britney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Oct 2024

6/10 Okay

Delisha

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Just average
The only complaint I have is the thin walls. You can hear everything. But overall this was a good hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night while traveling. It suited our purpose just fine. It was very clean and conveniently located to the interstate, as well as dining options.
Stayed 1 night in Aug 2024

8/10 Good

Vickie

Liked: Staff & service, property conditions & facilities
I was told there was shuttle service to the airport, and there wasn't it cost me alot of money!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jason S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

Lynessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable and the breakfast was amazing!
Stayed 1 night in Oct 2024

6/10 Okay

Kristy

Liked: Staff & service
Tv did not work in room
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Corieyunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Travelled with partner
Liked: Cleanliness
It’s your basic holiday inn. Beds were comfy..clean.. Hot breakfast..ac worked great. That’s all we needed, as we were only there for a passing through rest stop!
Stayed 1 night in Oct 2024

6/10 Okay

James

Travelled with family
Indoor pool was nice carpet was dirty and dated open areas could’ve been cleaner.
Stayed 1 night in Sep 2024

6/10 Okay

Sophronia

Travelled with family and small children
Liked: Cleanliness, staff & service
Tv was not working properly and the shower would not drain the water. Slight carpet odor but not too bad. Only stayed one night.
Stayed 1 night in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nect to great eateries and shopping
Stayed 1 night in Sep 2024

10/10 Excellent

LaStarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, up to date, and quiet. The staff were professional and kind. The breakfast was great!
Stayed 2 nights in Aug 2024