Hotel Napoleon Memphis

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Napoleon Memphis

Daily continental breakfast for a fee
Front of property
Lobby
Exterior
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • AutoZone Park
    3 min walk
  • The Peabody Memphis
    3 min walk
  • Peabody Ducks
    3 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    17 min drive

Room options

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Napoleon Memphis

Hotel with a fitness centre, a short walk to Beale Street
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Napoleon Memphis. During your stay, you're just a quick walk from Beale Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served weekdays for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Beale Street and FedEx Forum
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and concierge services are also featured at the business-friendly Hotel Napoleon Memphis. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 11:00 AM.
Archives – On-site bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day)
  • Covered valet parking on site (USD 35 per night)

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.00 to 17.00 per person
  • Covered self-parking fee: USD 15.00 per day
  • Valet parking fee: USD 35.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 783 reviews" "
Rating 8 - Good. 225 out of 783 reviews" "
Rating 6 - Okay. 75 out of 783 reviews" "
Rating 4 - Poor. 44 out of 783 reviews" "
Rating 2 - Terrible. 21 out of 783 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ardena

Travelled with partner
Liked: Amenities
This was a beautiful property with friendly staff members. Walking distance to Beale street.
Stayed 3 nights in Sep 2024

8/10 Good

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but return underway
Could be a nice hotel in a great location but lots of renovation work underway which meant no restaurant or bar or any food option other than to go elsewhere This was amplified by Hurricane Francine which forced us and 99% of people to remain indoors whilst we were there. We contacted the hotel to try and cancel 36 hours prior as it was pretty unsafe driving conditions but they said no any any refund. Combine the hurricane and their current state of refurbishment I thought they may have made an exception but no. Staff were pleasant and helpful on arrival. Will not be returning..
Stayed 1 night in Sep 2024

10/10 Excellent

steffaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Treshon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARSHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great area close to Beale Street. (10-15 minute walk). Parking is next door in a garage using cell phone check in process. Hotel is undergoing MAJOR renovation which includes entire lobby so check in is a little confusing at first but fine. Staff is great, very nice folks. Hot hot water in shower (wonderful!)
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Will definitely be back.
Stayed 1 night in Aug 2024

6/10 Okay

Dragan

Travelled with family
Liked: Amenities
The customer service team was friendly and helpful 😀
Stayed 1 night in Aug 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, clean despite the amount of work they had going on at the time of our visit. Rocky was super helpful and told us the good places to eat and drink. We would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel Napoleon
The room was very nice and comfortable. However, the hotel is undergoing renovations. A nice hotel that’s going to be even better! It’s next door to the baseball stadium. We could watch the fireworks after the game in the reflection of the building across the street. Within walking distance of Mississippi River, the Peabody ducks, and Beale Street
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You were able to attend the show at night in the hotel for free.
Stayed 2 nights in Jul 2024

8/10 Good

Wil, Maben

Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 1 night in Aug 2024

6/10 Okay

Kenji

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby is being refurbished at this time. Lots of construction. The food available was therefore minimal. You may want to confirm the construction is completed before booking. The location is very good, just far enough from Beale St to avoid noise, but close enough to easily walk. We could also walk to Sun Records. The room was fine, though more lighting in the room would be appreciated. It was quite dark.
Stayed 5 nights in Jul 2024

8/10 Good

Gwendolyn, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was unfortunately whilst they were renovating the property, that beong said the room was comfortable and clean. The only thing I would like to see would be that the parking be either included or reduced for hotel guests. Definitely a keeper.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
I absolutely loved this hotel!! There was some construction for the new bar and restaurant but I can’t wait to see the renovations!!!
Stayed 1 night in Aug 2024

6/10 Okay

Shanttle

Travelled with family and small children
Liked: Cleanliness
The air wasn't working in my room or the second room. The third room was a double queen. So I got charged for premium suite and ended up with a double queen room. When I asked was I going to get refunded the difference in price. I was told no becuase I already paid. That is horrible customer service. Me and my family will not be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

D.j.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with the property under renovation, it was great! The staff was super friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Gregory

Stayed 2 nights in Jul 2024

10/10 Excellent

George Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kavitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights in July on our first trip to Memphis. Very friendly staff. Check in/Check out were very smooth. Received a sweet welcome gift package. Housekeeping done everyday and room was clean. Only issues were bathtub not draining well and desk phone not working. Wasn't a dealbreaker and didn't take anything away from our experience. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and security was very friendly.
Stayed 3 nights in Jul 2024