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Quality Inn & Suites Germantown North

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Indoor pool, open 6 AM to 10 PM, pool loungers
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Park
    12 min walk
  • Perkins Restaurant and Bakery
    4 min walk
  • Memphis Central Station
    25 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Fairfield Inn & Suites By Marriott Memphis Germantown

Pool
Hot tub
Breakfast included
Parking included
4.0 out of 5, Very good, (934)
The price is €78
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Fairfield Inn & Suites By Marriott Memphis Germantown

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be within walking distance of Shelby Farms Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • 12 minutes on foot from Shelby Farms Park and a 3-minute drive from Methodist Le Bonheur Germantown Hospital
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 207 out of 887 reviews" "
Rating 8 - Good. 220 out of 887 reviews" "
Rating 6 - Okay. 205 out of 887 reviews" "
Rating 4 - Poor. 124 out of 887 reviews" "
Rating 2 - Terrible. 131 out of 887 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs upgrading. Bed is awful
Stayed 1 night in Sep 2024

6/10 Okay

Phyllis

Stayed 3 nights in Aug 2024

8/10 Good

Ione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing fixtures would not drain properly, leaking faucet. However, the staff were very polite and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Quiet no complaints
Stayed 1 night in Sep 2024

6/10 Okay

Denise, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in one of the safest areas in and around Memphis. Staff is courteous and friendly. Convenient store with gas is a 5 min walk next door.
Stayed 2 nights in Sep 2024

8/10 Good

Eugene, Villa Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Travelled with pets
Liked: Cleanliness, staff & service
Nice safe area. Friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a decent area of town considering the city and self has a bad rap. This area was a good area and safe area but the location of this hotel the street is under construction and I think the hotel itself is under construction although I couldn’t really tell Room smelled like Indian food I enjoy Indian food, but I don’t want to smell it all the time. This was obviously a place that a lot of crackheads come to I believe due to the price. My room was next to a group full of them and you could hear them screaming and arguing all night, even even if it is undergoing a facelift, I would still never stay here again. I felt safe in the area, but not safe in the hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Jamia

Just ok last min option
Stayed 3 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Should not be available for anyone to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Bilal, Dearborn Heights

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LaDeishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start….hhmm. Stay away from this hotel. It started off bad with check in, and just got worse. Check in the guy was rude and made rude snotty comments about my son and being disruptive and destructive. First off my son wasn’t going anything wrong..he’s a 6 year old boy that has ADHD and Autism. I had to tell him to use his indoor voice once. But when people don’t know disabilities they say ignorant things. This was the worst hotel I have ever stayed in ever!!!! From the BO smell to the dirty rooms, black mold all over the bathroom, bug traps hanging from the ceiling, burn holes in the king bed sheets, blood on the sheets of the pull out bed. Refused to get us extra blankets as needed. Had 4 people in room and 2 towels 2 wash clothes. Went to get more and would only give us 2 towels no extra wash clothes. Because of the black mold that I realized the next morning it affected my asthma, and my son is now sick from it. We checked out early and cut our trip short. Never again will I stay at this hotel when coming to Memphis
Stayed 2 nights in Sep 2024

10/10 Excellent

Rasheta

Stayed 1 night in Aug 2024

10/10 Excellent

SCarthagena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One evening, it was late, my wife and I were enquiring of the staff as to where to eat - in the surrounding area. One of the staff members offered us some surplus burgers and salad which had been prepared for construction workers staying at the hotel. We were ever so grateful for the offer and her enormous generosity.
Stayed 5 nights in Aug 2024

2/10 Terrible

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Vivek, Arlington

Travelled with group
Liked: Staff & service, amenities
Affordable place for a quick night stop. Staff was nice
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad communication
The bed sunk in the middle. We found 2 baby roaches in the room. The washing machine close to the room was overloaded and making tons of noise. We asked for a late check out when we checked in because i work late nights. We were woken up 2 times before our 12pm check out.
Stayed 1 night in Aug 2024

8/10 Good

Carl, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Decent area and close to many places to eat. Right next to Shelby farms. If you are a trail runner the wolf river trail system is in walking distance
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Travelled with partner
Liked: Cleanliness, staff & service
Clean room. However, the bath sink did not have a drain stopper and the bath tub/ shower was clogged. Busy hotel so it was loud.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024