Quality Inn & Suites Germantown North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Indoor pool, open 6 AM to 10 PM, pool loungers
Exterior
Individually decorated, desk, laptop workspace, blackout curtains
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Park
    12 min walk
  • Methodist Le Bonheur Germantown Hospital
    3 min drive
  • Shelby Farms Visitor Center
    8 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be within walking distance of Shelby Farms Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 205 out of 878 reviews" "
Rating 8 - Good. 219 out of 878 reviews" "
Rating 6 - Okay. 202 out of 878 reviews" "
Rating 4 - Poor. 122 out of 878 reviews" "
Rating 2 - Terrible. 130 out of 878 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivek, Arlington

Travelled with group
Liked: Staff & service, amenities
Affordable place for a quick night stop. Staff was nice
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad communication
The bed sunk in the middle. We found 2 baby roaches in the room. The washing machine close to the room was overloaded and making tons of noise. We asked for a late check out when we checked in because i work late nights. We were woken up 2 times before our 12pm check out.
Stayed 1 night in Aug 2024

8/10 Good

Carl, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Decent area and close to many places to eat. Right next to Shelby farms. If you are a trail runner the wolf river trail system is in walking distance
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Travelled with partner
Liked: Cleanliness, staff & service
Clean room. However, the bath sink did not have a drain stopper and the bath tub/ shower was clogged. Busy hotel so it was loud.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area
Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week was happy with hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Stone

Liked: Staff & service
I left the Oyo hotel and got a room here instead. It was a lot better than the Oyo hotel that i made reservations for at first. Im asking for a refund ftom the Oyo hotel because i refused to stay there
Stayed 1 night in Jul 2024

2/10 Terrible

Brittney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some updating has been made but could use new curtains.
Stayed 3 nights in Jul 2024

2/10 Terrible

Danny

Stayed 1 night in Jul 2024

8/10 Good

ATammia

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great location. excellent breakfast. great parking for a trailer. gas station right across street with 93 octane
Stayed 1 night in Jul 2024

10/10 Excellent

Lesli

Stayed 3 nights in Jul 2024

2/10 Terrible

Anshuman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel stay away
Musky smell. Another motel run by indians who have not maintained but because of location attracts the customers. The carpet is filthy, the base of refrigerator is rusted. The sheets are not changed and the bathroom faucets don't work. I had an emergency and had to stay here and I thanked God I left without an incident. Door locks are jammed. This is a classic money laundering place for the owner.
Stayed 1 night in Jun 2024

4/10 Poor

Johnathan

Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches everywhere, very dirty, very noisy, people were smoking weed
Stayed 3 nights in Jul 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were not clean daily or towels replaced garbage cans emptied. Towels also had a sour smell.
Stayed 3 nights in Jul 2024

4/10 Poor

Felicia

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We will never stay here again. We stayed on the 3rd floor and the floor is wavy and feels unsafe. The entire place was dirty. Like nasty dirty. Although we didn’t see bugs. It doesnt seem secure. Some people came from the parking lot to grab breakfast one morning and left. Random people were swimming with us and then just left out of the back door like they just live locally and use the pool as their personal pool. The pool room was never locked and doesn’t seem to have good ventilation. The bed sheets were stained. We had to change rooms because the shower in our first room would not drain and the floors were slippery and gross. The floor turned all of our socks Black. The front desk tried to make it right and gave us another room that was better but also not great. Overall great location but needs renovations!
Stayed 2 nights in Jul 2024

2/10 Terrible

Denisia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shermanique

Liked: Staff & service
Stayed 1 night in Jul 2024