Springhill Suites Memphis East / Galleria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Indoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    3 min walk
  • Saint Francis Hospital - Bartlett
    3 min drive
  • Bellevue Baptist Church
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, a quick walk to Wolfchase Galleria
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Springhill Suites Memphis East / Galleria. During your stay, you're just a quick walk from Wolfchase Galleria. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Just a 3-minute walk from Wolfchase Galleria and 6 minutes by car from Bellevue Baptist Church
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. An indoor pool, barbecue grills, and laundry facilities are also featured at the business-friendly Springhill Suites Memphis East / Galleria. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served a free self-service breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 867 reviews" "
Rating 8 - Good. 240 out of 867 reviews" "
Rating 6 - Okay. 120 out of 867 reviews" "
Rating 4 - Poor. 78 out of 867 reviews" "
Rating 2 - Terrible. 53 out of 867 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying here
Second time staying at this hotel on our way through the area from MD to TX. Nice area. Lots of stuff around. Friendly staff. Room is spacious including a couch. Beds are comfy. Great hotel for our quick stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jagannadha

Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was super simple and easy. Everyone was really nice and hospitable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Robin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Insects and no toilet paper
I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Crystal

Stayed 1 night in Jul 2024

2/10 Terrible

June

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not worth the money. Very dirty and dingy. Walked into room to discover TV on, bed unmade, towel on floor, and blanket on couch. Had to request a different room. New room had terrible mildew smell, dirty carpet with a huge stain, air would not work. Very disappointing. Will never stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had welcoming services as soon as we arrived. Our room and stay was very nice and comfortable I would stay here again. Also , breakfast was so yummy Our check out experience was smooth and everyone was so happy and nice.
Stayed 1 night in Jul 2024

8/10 Good

Astrid

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.
Stayed 1 night in Jul 2024

4/10 Poor

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.
Stayed 1 night in Jul 2024

10/10 Excellent

Cydni

Stayed 2 nights in Jul 2024

4/10 Poor

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
None.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall it was a nice one night stay but the hotel was a little dated. The toilet paper holders in our bathroom had been installed sloppy and the shower drain had signs of rust. The breakfast area was well kept with typical fare (powder eggs, diced potatoes and bacon, muffins, bagels, etc.). Front desk were friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

DeVon, Dallas

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building needs remodeling, and the property is unsafe.
Stayed 1 night in Jun 2024

6/10 Okay

Rakesh

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

TAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and features of this hotel so much that we rebooked it on our return trip.
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
Continental breakfast not fully stocked. Pool area not presentable. Never had cups for daily coffee and water.
Stayed 4 nights in Jul 2024

4/10 Poor

TALONDRA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff didn’t know what a crib or pack n play was (even though I called before check in to request one). It took them about 10 minutes and 5 employees to figure it out. The room was disgusting…bloodstains on sheets, mildew in tub, old food on the floor. Hot tub was broken and pool wasn’t usable because chlorine fumes were so bad. Breakfast wasn’t even a breakfast. Zero fruit or yogurt options. They offered bagels but no cream cheese. They offered salsa and cheese but no eggs. This was at 7 am and according to another guest, the breakfast had been just as horrible the last several days. Can’t believe this was considered a Marriott hotel. So embarrassing for them.
Stayed 1 night in Jun 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Couch was stained and bathroom wasdirty. There were several repairs that needed to be down mostly cosmetic. The free breakfast was basically cereal because the people that prepare the food didn’t show up both days we stay there. Poor management. Stay away from this hotel worst experience we’ve had yet.
Stayed 2 nights in Jun 2024