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Springhill Suites Memphis East / Galleria

3.0 star property

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Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Pillow-top beds, desk, laptop workspace, blackout curtains
Reception
Exterior
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    ‪3 min walk‬
  • Saint Francis Hospital - Bartlett
    ‪3 min drive‬
  • Davies Manor
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1041)
The price is €123
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hyatt Place Memphis/Wolfchase Galleria

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, a quick walk to Wolfchase Galleria
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Springhill Suites Memphis East / Galleria. During your stay, you're just a quick walk from Wolfchase Galleria. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Just a 3-minute walk from Wolfchase Galleria and 6 minutes by car from Bellevue Baptist Church
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. An indoor pool, barbecue grills, and laundry facilities are also featured at the business-friendly Springhill Suites Memphis East / Galleria. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served a free self-service breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 900 reviews
Rating 8 - Good. 249 out of 900 reviews
Rating 6 - Okay. 127 out of 900 reviews
Rating 4 - Poor. 81 out of 900 reviews
Rating 2 - Terrible. 57 out of 900 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Average motel
Was clean and average but was lacking the Marriott standards I expect
Stayed 3 nights in Nov 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't expect much...
Property was clean. Worst breakfast I've ever encountered in all my years of travel. A complete joke. Couldn't even keep fresh coffee out.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
They gave us a handicap accessible room which I did not ask for. The hotel is short staffed. Breakfast was limited. They had no coffee at 8:15 in the morning. No cream. The front desk person had to assist with breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very nice
Stayed 1 night in Nov 2024

4/10 Poor

Tim

Liked: Staff & service
Breakfast was terrible and room door did not lock. I did like the young gentleman at check in. Super nice should get a raise.
Stayed 1 night in Nov 2024

8/10 Good

lashonda

Travelled with family
Liked: Staff & service
It was an ok stay. The bed was to hard. To me i think it needs some updating. The complimentary breakfast was very slim. There wasnt really a variety. Customer service was very friendly though
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Family had a Great Time
I was very impressed with the hotel. Other than a couple cosmetic flaws in the room, and pillows extremely soft, everything was nice! Breakfast was great including pancakes, eggs, bacon, bagels, english muffins, and bread. Stayed 3 nights. Would stay again.
Stayed 3 nights in Nov 2024

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The carpet I. Our room left dirt on our socks… toilet seat was broken on one side, ice machine’s were broken… seemed in need of an update.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Updated facility. No hassle check in. Room was exceptionally quiet. Staff was very friendly and accommodating throughout the stay..
Stayed 2 nights in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold on the door frame of our bathroom dont go here please
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Decorative
Stayed 1 night in Oct 2024

8/10 Good

Audomero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, they provide security for the parking lot, I will recommend it to anybody on the road looking for a nice and safe place to spend the noght
Stayed 1 night in Oct 2024

10/10 Excellent

TAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to I-40 and nearby restaurants and shopping. Nice breakfast with good variety of entrees.
Stayed 1 night in Jul 2024

6/10 Okay

Tamra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was easy and staff was very friendly. The water pressure was amazing. Having said this, the property is in dire need of maintenance. The carpets throughout especially around the elevators were disgusting. Stained and worn. I would not stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Thomas Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of hidden charges and false advertising! Although Expedia has 'free wifi' on this property, it IS NOT TRUE. Only if you book the reservation through Bonvoy is the wifi free, for some reason. EXPEDIA - PLEASE REMOVE THIS LIE FROM YOUR LIST OF AMENITIES. If not booked through Bonvoy, you are charged $4.95 per day for wifi. You are best advised to stay at any other hotel in the are that DOES NOT PRACTICE DECEPTION. Other than that, although the property may be undergoing renovation, the room was updated and nice, but lacking in bed bug protective covers, the hallway carpeting was visibily worn and stained and an ugly grey-green color. The spa advertised in the pool area is undergoing renovation and IS NOT CURRENTLY AVAILABLE. Another lie from their list of amenities. Their breakfast, the friendly staff, and the updated rooms were about the only nice part of our stay. Instead of charging around $100/night for these rooms, the appearance and amenities provided are more in line with hotels that charge around $70/night.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2024

2/10 Terrible

Demetric

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hotel had an unusual smell, no towels available, phone did not work in room, TV mounted on wall where you could only watch it when your sitting on couch, unsatisfied with overall service
Stayed 1 night in Sep 2024