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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Indoor pool, seasonal outdoor pool
Suite, Lake View | View from room
Boating
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Menaggio Beach
    ‪7 min walk‬
  • Villa Carlotta
    ‪7 min drive‬
  • Menaggio and Cadenabbia Golf Club
    ‪7 min drive‬
  • Lugano (LUG-Agno)
    ‪74 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Terrace/patio

Suite, Terrace, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, down duvets, minibar, in-room safe

Premium Suite, Lake View

  • 100 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Room, Park View (Prestige)

Room, Park View (Prestige) | Premium bedding, down duvets, minibar, in-room safe

Room, Park View (Prestige)

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Suite, 1 Bedroom, Lake View

Exclusive Suite, 1 Bedroom, Lake View | Premium bedding, down duvets, minibar, in-room safe

Exclusive Suite, 1 Bedroom, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Park View

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite, Lake View

Presidential Suite, Lake View | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Lake View

  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Living area | Flat-screen TV

Executive Room, Park View

  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Loft, Lake View

Loft, Lake View | Premium bedding, down duvets, minibar, in-room safe

Loft, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Park View

Suite, Park View | Premium bedding, down duvets, minibar, in-room safe

Suite, Park View

  • 50 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Lake View

Premium bedding, down duvets, minibar, in-room safe

Suite, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, Park View (Prestige)

Room, Balcony, Park View (Prestige) | Premium bedding, down duvets, minibar, in-room safe

Room, Balcony, Park View (Prestige)

  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Lake View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Courtyard View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Victoria Concept & Spa, by R Collection Hotels. During your stay, you're just a quick walk from Menaggio Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Just a 4-minute drive from Menaggio Beach and 7 minutes from Villa Carlotta
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury Grand Hotel Victoria Concept & Spa, by R Collection Hotels. Valet parking is free.

This 5-star Menaggio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Ristorante 1827 – On-site restaurant.
Ristorante Lago – On-site bistro. Open daily.
Bar Manzoni – On-site cocktail bar. Open daily.
Pool Bar Griso – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November and December.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 47 out of 50 reviews
Rating 8 - Good. 0 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica Holly, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024

10/10 Excellent

David, Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024

10/10 Excellent

Cathlietts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Top shelf hotel in a great part of the region
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Stayed 6 nights in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

6/10 Okay

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Juliana, Sao Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe maravilhosa, o spa mais fantástico que ja visitei e um café da manhã inesquecível
Stayed 3 nights in Jun 2024

10/10 Excellent

Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional and kind staff. Great restaurant on the property and fantastic views
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Stayed 4 nights in Jun 2024

10/10 Excellent

Olgac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff, thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel One of the best
Stayed 1 night in Jun 2024

10/10 Excellent

Hailey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This hotel is AMAZING!! Best one we stayed at during our trip around Europe. The service is honestly 6 stars. They are so on top of everything. The hotel itself is stunning and very spacious. They also have the most incredible spa facility that us truly a hidden gem so pack a bathing suit. It’s free for hotel guests to use and it’s unlike anything I had ever seen. Super easy to get over the water to Bellagio so I would for sure stay here again. In my oppinion, it was the nicest hotel in Como.
Stayed 2 nights in May 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!
Stayed 3 nights in Mar 2024

10/10 Excellent

Parkash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tobin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2023

10/10 Excellent

Dave, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
Stayed 4 nights in Aug 2023

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023