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Club Hotel Aguamarina

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Hotel Aguamarina

Aerial view
Desk, blackout curtains, free cots/infant beds, free WiFi
Property grounds
Children’s play area – outdoor
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida D'es Passarell S/N, Urb Arenal d en Castell, Mercadal, Illes Balears, 07740
  • Playa Arenal d'en Castell
    8 min walk
  • Albufera des Grau Natural Park
    5 min drive
  • Na Macaret Beach
    7 min drive
  • Mahon (MAH-Minorca)
    23 min drive

Room options

View all photos for Standard Double Room (1 Adult + 2 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 2 Children)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

View from room

Double Room, Sea View (2 Adults + 1 Child)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (3 Adults)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (3 Adults)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults + 2 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults + 2 Children)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 1 Child)

View from room

Double Room, Pool View (1 Adult + 1 Child)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (1 Adult + 1 Child)

View from room

Double Room, Sea View (1 Adult + 1 Child)

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (3 adults + 1 child)

View from room

Double Room, Pool View (3 adults + 1 child)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (1 Adult + 2 Children)

View from room

Double Room, Sea View (1 Adult + 2 Children)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (2 Adults + 1 Child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults + 1 Child)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (3 adults + 1 child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (3 adults + 1 child)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (1 Adult + 1 Child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 1 Child)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (2 Adults)

View from room

Double Room, Sea View (2 Adults)

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 3 Children)

View from room

Double Room, Pool View (1 Adult + 3 Children)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 2 Children)

View from room

Double Room, Pool View (1 Adult + 2 Children)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

View from room

Double Room, Pool View (2 Adults + 1 Child)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (3 Adults)

View from room

Double Room, Sea View (3 Adults)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 2 Children)

View from room

Double Room, Pool View (2 Adults + 2 Children)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (1 Adult + 3 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 3 Children)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (3 Adults)

View from room

Double Room, Pool View (3 Adults)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults)

View from room

Double Room, Pool View (2 Adults)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Club Hotel Aguamarina

Beach hotel with 5 outdoor swimming pools and family fun
Catch some rays at the nearby beach or spend the day on-site at a complimentary water park, then enjoy a meal at one of Club Hotel Aguamarina's 2 restaurants. Change of towels is available on request
Club Hotel Aguamarina offers 549 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Club Hotel Aguamarina, you're just a quick walk from Playa Arenal d'en Castell. Free WiFi in public areas, free self-parking and 5 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor pool
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Just a 1-minute drive from Playa Arenal d'en Castell and 5 minutes from Albufera des Grau Natural Park
  • Airport shuttle service available for a fee
Some rates at Club Hotel Aguamarina are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Club Hotel Aguamarina offers its guests a complimentary water park, 5 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the family-friendly Club Hotel Aguamarina. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 3.5-star Mercadal hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Club Hotel Aguamarina has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Club Hotel Aguamarina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 to 15 for adults and EUR 6 to 8 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2024 to 3 April 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 15 for adults and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 60 per person (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (from 2 to 11 years old)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Club Hotel Aguamarina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:30 AM to 7:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Club Aguamarina Mercadal
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina ES MERCADAL
Club Aguamarina ES MERCADAL
Club Aguamarina
Club Hotel Aguamarina Hotel
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina Hotel Mercadal

Club Hotel Aguamarina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 13 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

6/10 Okay

Brett

Stayed 5 nights in Oct 2023

4/10 Poor

Mark

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Besides the location, this hotel has little to offer. The buffet lunch and dinners were basically the same foods every day for both meals (and not very good), the snack bar offered terrible sandwiches with cold/old fries, and although its 'all-inclusive', there is an upcharge for a lot of things (for example, there's an appealing gelato station at the snack bar with 16 flavors of ice cream, but the only ice cream included in the all-inclusive is a tiny vanilla or strawberry frozen ice cream cup). You even have to rent beach towels to use during your stay. If you're looking for some pools for your kids to play in, this is the place - if you're looking for an upscale all-inclusive resort, definitely skip this place.
Stayed 3 nights in Aug 2023

10/10 Excellent

pasquale

Stayed 7 nights in Apr 2023

10/10 Excellent

Thaisy

Stayed 5 nights in Apr 2023

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Above average
Check in experience was very slow and as there are currently two blocks open with two receptions, you have a 50/50 chance of getting the wrong one. Rooms are a little primitive but clean. Make sure to bring your own travel kettle, mug and beach towels as these are not provided but are available for a rental charge of around €2.50 per day. Evening entertainment wasn't great, a little dated and not really aimed at mid30's friends but more at families. Food options were good, not a huge amount of variation, but very solid. Always something to eat. Lots of sun-loungers around and no made scramble for these. Pool's are open between 9.30 and 7.30
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

colin, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have previously stayed here with our children , but haven't been since 2007 it was great to see familiar faces , and shocked that the bar staff remembered us. Hotel fairly full. had a short break for our wedding anniversary look forward to visiting again
Stayed 3 nights in Oct 2018

10/10 Excellent

Jonathan, Torbay,U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , fantastic food and staff. Next to one of the best beaches on the island having travelled around it. Good location to road network to get around the island. would thoroughly recommend here!
Stayed 10 nights in Sep 2018

2/10 Terrible

Bart, UK

Disliked: Staff & service, property conditions & facilities, room comfort
... one big mistake
We were planning the trip to Menorca for a long time, but this place has changed the dream into the nightmare. The beautiful slides from the pictures are just old and damaged facilities ... without water (the pools are open from 1st of May!). We think that the information about this should be placed on the front page of the description, or minimum - a small print below with the'*' would be very helpful and fair Food - I have no words to descibe it, honestly discusting!
Stayed 7 nights in Mar 2018

8/10 Good

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Odore di cibo fastidioso nel ristorante blocco B
Stayed 9 nights in Aug 2024

10/10 Excellent

Virginie

Stayed 7 nights in Apr 2024

10/10 Excellent

Martina

Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

SONIA

Stayed 7 nights in Oct 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel dans une baie magnifique
Hôtel sympa dans un très bel environnement. L'hôtel se compose de plusieurs bâtiments, répartis sur une assez grande surface avec 4 piscines, club pour enfants, animations,...et donc beaucoup de monde y circule. Les repas sont servis sous forme de buffets qui sont assez répétitifs mais on y trouve quand même de quoi manger...dommage que le comportement de certains clients vient parfois gâcher la prise des repas. Un grand merci à Isabel et son équipe qui font des efforts pour satisfaire chacun. Les chambres sont de taille correcte, très propres avec des lits confortables. L'accueil a été très agréable, un grand merci à Elena et toute l'équipe de la réception qui font de leur mieux pour toutes les demandes. Un simple sourire et un geste amical vous permettent de vous sentir chez vous. Un point à améliorer c'est le nombre de places de parking pour PMR. Pour tout l'hôtel , il n'y en a que 2, c'est un peu limite!!! Il faudrait également un règlement beaucoup plus strict notamment pour le bruit occasionné par certaines personnes après minuit... Les alentours de l'hôtel permettent de faire de jolies balades , un véhicule est nécessaire pour aller visiter les sites importants de l'île de Minorque jamais trop éloignés de l'hôtel. La plage est très belle, bien aménagée et propre et le soir, on peut observer un coucher de soleil sublime. Un hôtel idéal avec une bonne infrastructure pour passer de bons moments.
Stayed 7 nights in Apr 2023

10/10 Excellent

Maria Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien lo que la animación solo para guiris eso no nos gusto
Stayed 4 nights in Apr 2023

2/10 Terrible

Nathalie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel atroce !
Hôtel très bas de gamme. Le All inclusif est fictif, il ne concerne que 10% de la nourriture et boissons (tout le reste est payant) La nourriture est mauvaise, beaucoup de choix mais aucune qualité (que du congelé ou des conserves) aucun produit frais. L’isolation phonique des chambre est inexistante, vous entendez absolument tout jusqu’au chuchotement de la chambre d’à côté. Seul l’emplacement en bord de mer est sympa, et la gentillesse du personnel.
Stayed 3 nights in Apr 2023

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities
L'accès à la plage
Stayed 7 nights in Apr 2023

8/10 Good

Muzafer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le meilleur emplacement , belle plage joli hôtel Le moins trop de bruit d’enfants ,cuisine très repititive
Stayed 7 nights in Jun 2022

4/10 Poor

Sylvie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Vaiselle pour les buffets et petits déjeuners pas propres. Protocole Covid pas respectézu cours des repas. Literie dure très inconfortable.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El alojamiento tiene instalaciones geniales y vistas bonitas, 5 piscinas lo que hace que no este todo tan lleno, piscina solo para adultos que se agradece muchísimo, dos restaurantes y 2 bares lo que evita colas. El personal de restaurantes, bares y animación genial, hacen un gran esfuerzo para brindar un buen servicio a pesar de todas las condiciones y los pocos que eran. El personal de piscina es un poco más complicadillo no se ponen de acuerdo en las medidas y cierran la piscina 15 o 20 minutos antes de la hora establecida porque tienen que recogerlo todo. Punto que también es un negativo para el hotel, cierran todas las piscinas a las 19 :30 y ya no puedes acceder lo cual es muy distinto en otros hoteles, que cierran más tarde o simplemente lo dejan abierto advirtiendo de que no hay socorristas después de una hora determinada. El otro punto negativo la comida, esta bastante mal. Ya lo había visto en los comentarios pero lo pude comprobar, es muy repetitiva y lo peor que muchas cosas están mal elaboradas, no piensan mucho en intentar variar dentro de lo que tienen claro, que estamos hablando de un hotel de 3 estrellas y eso lo entendemos. Lo mejor el chef del restaurantes de vistas al mar, es italiano y prepara unas pastas de sueño. Como resumen realmente recomiendo el hotel creo que son detalles que se pueden corregir y con esas instalaciones y el personal que tenéis podéis dar un servicio de 10 y también hay considerar todo el tema del covid que afecta mucho.
Stayed 10 nights in Jun 2021

8/10 Good

dominois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aprazível com excelente praia
Agradavel no geral. O hotel dispõe de uma zona exterior muito agradável e uma praia excelente. Deve melhorar a qualidade e diversidade do buffet, principalmente ao jantar
Stayed 8 nights in Jul 2019