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Château de Mercuès

4.0 star property

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Photo gallery for Château de Mercuès

Front of property
Premium Room | Premium bedding, in-room safe, individually decorated
Bar (on property)
Exterior
Deluxe Room | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
Route du Chateau, Mercues, Lot, 46090
  • Henri Martin Museum
    ‪12 min drive‬
  • Cahors Cathedral
    ‪13 min drive‬
  • Place Jean-Jacques Chapou
    ‪13 min drive‬
  • Sarlat-la-Caneda (XSL-Aerodrome de Sarlat)
    ‪52 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

  • 26 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, individually decorated

Premium Room

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually decorated

Signature Suite

  • 60 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Château de Mercuès

Luxury hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, conference space and free use of bicycles.
Château de Mercuès offers 30 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

Guests aged under 14 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Château de Mercuès, you'll be close to CAP NATURE Parc de Loisirs. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at Chateau de Mercues, a fine-dining restaurant that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, complimentary bicycles and hiking/biking trails
  • 12 minutes by car from Tour du Pape Jean XXII and 12 minutes from Henri Martin Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Château de Mercuès offers its guests an outdoor pool, an outdoor tennis court, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Château de Mercuès. Free self parking is available.

This 4-star Mercues hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Chateau de Mercues – This fine-dining restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chateau de Mercues

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.94 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château de Mercuès Hotel
Chateau De Mercues Hotel Mercues
Château Mercuès
Château Mercuès Hotel
Château Mercuès Hotel Mercues
Château de Mercuès Mercues
Mercuès
Château de Mercuès Hotel Mercues

Château de Mercuès Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 106 reviews
Rating 8 - Good. 19 out of 106 reviews
Rating 6 - Okay. 3 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing site and hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Princess for a day
You feel like a princess! It is a beautiful Chateau. The staff is amazing and take care of anything you need.
Stayed 1 night in Jul 2024

6/10 Okay

Marko

Liked: Cleanliness, staff & service
Chambre 3 Ameublement inapproprié, les chaises sont inconfortable. Une fois assis, la table est beaucoup trop haute. Pas possible de prendre le petit déjeuner sur cette table ou même lire le journal. La douche est Nala conçue. Même pas de petite tablette pour y déposer le savon, il faut laisser les article au sol dans la douche. Un château offre davantage! Egalment , le wifi est seulement disponible dans la chambre.
Stayed 2 nights in Jun 2024

10/10 Excellent

Panorea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It has always been a dream of mine to stay in a real medieval chateau. We had an exceptional experience! Not only is the chateau absolutely beautiful, the staff and food was superb! They are all so friendly and accommodating. They go over and beyond and I would recommend a visit to everyone! Thank you so much for such a wonderful experience!
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Château de Mercuès was fantastic. We stayed for one night and swam, dined, drank and slept wonderfully. The staff were helpful, friendly, knowledgable and discreet. I cannot speak highly enough of all of them. The pool area was build in the 60s and although maybe showing its age slightly, was charming, providing sunbeds and parasols The evening service at La Dueze (on-site michelin starred restaurant) was impeccable. The food and wine were some of the best I have ever had. The room was tidy, clean and comfortable and well equipped with tea-making, wi-fi and small minibar. The wine tour is a must. The cellars were immaculate and a testament to the care and dilligence of the staff thoughout. The hotel is one of a kind. A genuine castle on top of a hill with some of the most breathtaking views I have ever experienced.
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property
Stayed 1 night in Jun 2023

8/10 Good

Ardeshir, Laguna Hills

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel disappointing - Restaurant exceptional
The room was large and the bed was very comfortable. The decor was very old and tired and the air conditioning did not work - no matter what the wall machine said. The worst part was that there was no shower in the bathroom. Only a bath with a hand held (no not attached on high). The restaurant, on the other hand was exceptional
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. Very nice and clean accomodation.
Stayed 2 nights in Jul 2021

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll come back
A truly amazing place! The view is spectacular, and the service and the food are extraordinary. It‘s very well maintained (which is very hard work for such a place - an old castle). It‘s worth a stay!
Stayed 1 night in Sep 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommend Chateau de Mercues, we had a wonderful stay and the surrounding area is amazing.
Stayed 2 nights in Oct 2019

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
7 Nights overlooking the Lot
We had an evening meal from the Bistro menu (restaurant closed that day) and one from the main restaurant menu. Both times we felt the meals were disappointing. Portion sizes small esp for this part of France. The flavours were not up to Michelin star rating. My husbands steak was dry and overcooked and my lobster was miniscule and mushy, and that was after waiting an hour for the food to arrive. Better meals can be had in nearby villages at a fraction of the price, less touristy, and with true French flavour. We didn't bother with the breakfast at 29 euros each. Our room had a private balcony with a magnificent view, and the room was comfortable in the gentrified, decrepit chateau style.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Château steeped in history - only negative was no air conditioning in main bedroom although we had a second bedroom which had an air conditioning unit which helped cool the suite. Food gorgeous and attentive service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A most incredible property - a medieval castle/fortress on top of the hill overlooking the area. Beautifully restored with charmingly appointed rooms. Front desk staff good, however, restaurant staff was hopeless. It is a one Michelin star restaurant and the food is at a high level but the waiting staff is not up to scratch. They served us lukewarm white wine and it took them another hour to bring out the bottle of red and almost 2 hours to begin serving food. Just as bad was the wine tour which was conducted by a Young man half in English and half in French yet the he spent 90% of the time talking to the french crowd while we were forced to wait up to half an hour at a time for a 5 min speach. Have up in the end.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Château. Great location. Marvelous staff and amenities. Loved it.
Stayed 1 night in May 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Château, winery and hotel in one
First a caution. Our GPS (and we were told most GPS devices) will not get you to the hotel. Once you get to the town of Mercuès, follow the hotel’s signs not your GPS. The hotel is a true chateau with a long and interesting history. The building and grounds are lovely as are the rooms. The staff was very helpful and accommodating. The restaurant is starred and the food is extremely good. Prices at the restaurant are somewhat high but generally in line with other comparable restaurants. The chateau is also a winery. If you like wine, it is worth a visit.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Herve, Lancaster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, just before the season's close. If you like castle, wines, and outstanding food this is your place. Bonus: you can visit the castle's winery.
Stayed 1 night in Oct 2018

10/10 Excellent

Konrad, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fascinating room in one of the turrets. We cooled down (it was over 30C) by the outdoor pool. We sampled wines from the Cave. We ate at the Michelin 1-star restaurant. We enjoyed the vintage Jaguars from the antique car club that also stayed at the hotel. The only suggestion to make is to install a shower curtain around the bath for those who prefer to shower rather than bathe.
Stayed 1 night in Sep 2018

10/10 Excellent

Antoine, Montréal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful venue with an amazing view. Great restaurant and a very friendly staff for the wine tasting!!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing place to stay
The chateau is stunning, great pool and ground. The staff are wonderful and helpful (the manager gave us a lift in to Cahors when the local taxis said they were too busy). The food in the restaurant was incredible - one of the best meals I have had. Overall, a phenomenal experience.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2018