Hacienda San Jose Cholul

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda San Jose Cholul

Body treatments, facials, massage/treatment rooms
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Property entrance
Garden

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Km 30 Carretera Tixkokob-tekanto, Cacalchén, YUC, 97800
  • Plaza Altabrisa
    47 min drive
  • Paseo de Montejo
    49 min drive
  • Cenotes Cuzama
    50 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    63 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom (Maya)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hacienda San Jose Cholul

Historic resort with spa services and 24-hour front desk
Along with an outdoor pool, this smoke-free resort has a restaurant and a bar/lounge. Other amenities include Access to hot tub, WiFi in public areas and massage/treatment rooms.
Hacienda San Jose Cholul offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
At Hacienda San Jose Cholul, you'll find features such as an outdoor pool, a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Hacienda San Jose
  • Full breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • 26.9 miles (43.3 km) from Mérida Cathedral and 28 miles (45.1 km) from Yucatan International Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hacienda San Jose Cholul offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Spa services, a library, and a terrace are also featured at the historic Hacienda San Jose Cholul.

This 4-star Cacalchén resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to noon.
Hacienda San Jose – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to noon for a fee: MXN 900 to 1,800 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hacienda San Jose

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • No lift (single-level property)
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 601.96 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 900 to 1800 per person
  • Pet fee: MXN 1000 per pet, per stay
  • Rollaway bed fee: MXN 601.96 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Hacienda San Jose
Hacienda San Jose
Hacienda Jose Cholul Cacalchen
Hacienda San Jose Cholul Resort
Hacienda San Jose Cholul Cacalchén
Hacienda San Jose Cholul Resort Cacalchén
Hacienda San Jose A Luxury Collection Hotel San Jose

Hacienda San Jose Cholul Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 86 reviews" "
Rating 8 - Good. 11 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!!!
Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rustic and relaxing getaway. Staff was very helpful and friendly. Loved the meals.
Stayed 1 night in Mar 2022

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for R&R!
Stayed 4 nights in Mar 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 1 night in Jan 2022

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lies
The staff and food first night amazing second night was awful!!!!! The pictures are edited beyong belief
Stayed 2 nights in Jan 2022

2/10 Terrible

Guillermo

Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful stay in nature
Peaceful place in the nature, singing birds and giant trees were amazing. Food was excellent and the rooms are very authentic. Spa could be less expensive though.
Stayed 2 nights in Oct 2021

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my favorite! The staff is amazingly friendly, food was delicious, the nature tour was great, grounds are beautiful, and the room was very comfortable. I wish we had stayed longer. We were there with two adults and our three kids: 12, 2.5, and <1 year old.
Stayed 1 night in Oct 2021

10/10 Excellent

Hugo Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda San José de Chulo is much more than an hotel, it is an ancestral place where nature's elements combine with outstanding people living to makes happy and pleasantly everyone visiting them. Certainly I appreciate Felipe, Miguel, Alberto, Diana and all of the incredibly staff members who made us feel in a paradise.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2021

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best place to relax and enjoy life
Loved the hacienda, the service was amazing and we all had a fantastic time.
Stayed 2 nights in Jul 2021

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing truly luxurious experience.
The place its self is wonderful, the hacienda is in amazing condition, the gardens, the pool, and the rooms are outstanding. The service is great, is truly a luxury hotel. Location is very convenient, we took 45 mins to reach Merida's airport and within a short 30 mins average drive, you could reach other haciendas, hidden archeological sites and the most beautiful Izamal town.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with exceptional rooms and a hands-off approach to hospitality. It was like I owned a hacienda in the Yucatan. The property itself is given just the right amount of maintenance: no excessive polishing or lighting. Everything is simple and rustic. If you're looking for thrills, this isn't the place for you, but if you like blossom floating in the wind, flowers scattered over every path, wasps and birds playing over the pool, and the highest ceilings I've seen in a hotel, then this is it.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored property with lots of character and history with excellent facilities and service. Many thanks to Felipe and all the staff for being so welcoming and offering useful tips to fully enjoy the area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jordan, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! Would highly recommend this if you want a few days of peace and quiet. The staff is great - beyond pleasant and accommodating - so so nice! The spa treatments were great.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las personas de servicio son increíblemente amables
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff was beyond expectations.
Stayed 2 nights in Feb 2019

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Commodore, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of the Yucatan
Arriving to this hotel itself is like discovering an archeological site, it's rustic charm alone is worth the drive. The staff makes you feel like you belong there, the room itself was magnificent, it felt as though it were my house. As far as I'm concerned best hotel in Mexico.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Great Mexican and Yucatan food Super quiet Lot of beautiful birds and we saw a couple od deers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was great !! Amazing !!!! .... The place, the rooms , the food , people !

8/10 Good

KH, DC , Denver, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful grounds in isolated location
The grounds were lovely. The highlight was the pool. No complaints there. It was great. The grounds were nice but while there were aspects of the Starwood "Luxury Collection" experience----the front desk staff in the end were inflexible and non-accomodating. It really was a mix. The food service was mixed. The location was isolated ---about 45-1 hr drive to Merida, but for some travelers, that would be a good thing.