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Hilton Garden Inn Merida

3.5 star property

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Photo gallery for Hilton Garden Inn Merida

Outdoor pool, pool loungers
View from room
Street view
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Pet-friendly
  • Gym

Explore the area

Map
Calle 17, 104-108a Col. Vista Alegre, Mérida, YUC, 97130
  • Plaza Altabrisa
    ‪5 min walk‬
  • Star Medica Hospital
    ‪6 min walk‬
  • Paseo de Montejo
    ‪6 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | View from room

Standard Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

42-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch LED TV with satellite channels, TV

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, in-room safe, desk, blackout curtains

Hampton Inn by Hilton Merida

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1007)
The price is €80
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Hampton Inn by Hilton Merida

About this property

Hilton Garden Inn Merida

Hotel with free parking, a short walk to Plaza Altabrisa
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Merida offers 126 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Merida. During your stay, you're just a quick walk from Plaza Altabrisa. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Plaza Altabrisa and 6 minutes from Paseo de Montejo
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Merida offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Merida. Free self parking is available.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hilton Garden Inn Merida has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 260 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 160 for children
  • Pet fee: MXN 1150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Merida Hotel
Hilton Garn Inn Merida Hotel
Hilton Garden Inn Merida Hotel Mérida
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel Mérida

Hilton Garden Inn Merida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 917 reviews
Rating 8 - Good. 245 out of 917 reviews
Rating 6 - Okay. 77 out of 917 reviews
Rating 4 - Poor. 30 out of 917 reviews
Rating 2 - Terrible. 42 out of 917 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KimC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was welcoming - larger tha. Expected. No street or neighbor noises was a big plus. Walking distance to medical, the mall and ADO bus terminal. Movie theather, walmart and other shopping and eateries made it a great place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, the staff were friendly and helpful
Stayed 2 nights in Oct 2024

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

DENIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service from start to finish
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 5 nights in Sep 2024

10/10 Excellent

Surysarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good options for dinning around this place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels right at home
Stayed 1 night in Aug 2024

8/10 Good

Mar

Liked: Cleanliness
The pool is super dirty, food is not good and i ordered some waters never arrived. After 1 hour i had to go to the lobby
Stayed 3 nights in Aug 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and area
Stayed 2 nights in Jul 2024

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jul 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Abniel, Lake Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.. safe and clean... Got sick with their food in the restaurant. But besides that all good
Stayed 2 nights in Jul 2024

4/10 Poor

John, Aventura

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY ARE NOT INVESTING IN THEIR PROPERTY. EVERYTHING 2-3 STAR ... I WOULD NOT GO BACK.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena Chávez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 1 night in Jul 2024

8/10 Good

Jose, Aventura

Stayed 1 night in Jun 2024

8/10 Good

Sanjay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I just wish they had a larger parking assigned to their guests. Their parking is basically the parking for a shopping center. It is covered, but they only have about ten spots assigned only for their guests.
Stayed 8 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Ramírez
Excellent location/ staff friendly
Stayed 4 nights in May 2024

8/10 Good

Orlando, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel, modern facilities, in overall good area of Merida.
Stayed 12 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, it has enough restaurants around to make your stay very convenient. My floor was specifically very noisy after midnight that I couldn’t sleep those (2) nights. Other than that, the hotel was Excellent.
Stayed 2 nights in May 2024

10/10 Excellent

Deborah, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel for the area. Bed comfortable and resturant nearby was fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing I would suggest is parking is a bit difficult to find because of the parking lot is shared with other stores. It would be nice if Hilton had its own parking designated spots
Stayed 2 nights in Apr 2024