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Casa del Balam Merida

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Front of property
Deluxe Room | Soundproofing, free WiFi, bed sheets
Daily full breakfast (MXN 110 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Jose Peon Contreras Theater
    1 min walk
  • Parque Santa Lucía
    1 min walk
  • Mérida Cathedral
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Gran Hotel de Merida

Spa
Free WiFi
Air conditioning
Parking available
4.4 out of 5, Excellent, (950)
The price is €70
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Gran Hotel de Merida

About this property

Casa del Balam Merida

Colonial Mérida hotel in Mérida Centro with spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and massage/treatment rooms are on-site.
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Casa del Balam Merida. During your stay, you're just a quick walk from Mérida Cathedral. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Mérida Cathedral and 10 minutes on foot from Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Bistrola 57 – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Uncovered parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 110 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 110 for adults and from MXN 80 for children
  • Uncovered self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1044 reviews" "
Rating 8 - Good. 335 out of 1044 reviews" "
Rating 6 - Okay. 118 out of 1044 reviews" "
Rating 4 - Poor. 43 out of 1044 reviews" "
Rating 2 - Terrible. 58 out of 1044 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had loved it! So many things within walking distance and amazing restaurants!
Stayed 1 night in Jun 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of historic center. Very friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc
Stayed 10 nights in Jul 2024

10/10 Excellent

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Stayed 3 nights in Jul 2024

6/10 Okay

Martha Elba Gonzalez

Travelled with group
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To hot the room
Stayed 1 night in Jul 2024

6/10 Okay

Alicia A

Travelled with family
Mérida trip
The hotel is nice very simple
Stayed 1 night in Jul 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old place. Comfortable in a great location. Is not crowded
Stayed 3 nights in Jul 2024

6/10 Okay

Milton

Travelled with family and small children
Liked: Cleanliness
This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
Stayed 3 nights in Jul 2024

6/10 Okay

joaquin

Stayed 5 nights in Jul 2024

10/10 Excellent

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Stayed 2 nights in Jul 2024

8/10 Good

Abel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Stayed 6 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta todo el diseño del hotel, los cuartos la alberca los spacios comunes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El diseño.
Stayed 4 nights in Jun 2024

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, staff & service
Me gusto mucho la estadia, el costo del estacionamiento esta bien economico, el costo del desayuno lo encontre alto. Sobre las facilidades esta buenas, el cuarto es tal cual alarece en imagen tiene un buen tamaño, el baño es bastante viejo pero esta funcional. Si buscas economia y no lujos este es un plan. Recomendado!
Stayed 1 night in Jun 2024

10/10 Excellent

Martin Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, from the front desk staff to the servers in the restaurant. They communicated very well with us despite the language barrier.
Stayed 7 nights in May 2024

2/10 Terrible

Orlando, Brampton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked and prepaid 12 day stay. Could not arrive on the 3-6 windows, tried check in next day. Refused a room, refused a refund. Awful service. Very dated hotel.
Stayed 12 nights in May 2024

10/10 Excellent

Ortencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character.
Stayed 1 night in May 2024

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Loved this hotel, convenient and close to downtown Merida. Only problem, A/C unit in the 1st floor don’t work. First night say was pretty miserable considering the over 100F’s weather conditions. 2nd night, management moved us to 4th floor which work out perfectly.
Stayed 4 nights in May 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
we booked for 3 people and there were only 2 very old towels on the room, no hand towels, not tissues, one of the nights there were people on the lobby very noisy and the personnel didnt do anything ro keep the place quiet. None of the VIP benefits offered was provided.
Stayed 3 nights in Apr 2024

8/10 Good

Jaime

Stayed 10 nights in Apr 2024

6/10 Okay

Isaac

Stayed 3 nights in Apr 2024

8/10 Good

Jaime

Stayed 5 nights in Mar 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is ideal and main driver to stay there. Property is clean and maintained within acceptable standards. Would recommend if it is for a short stay and if convenience is a factor you consider important.
Stayed 1 night in Apr 2024