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Casa del Balam Merida

3.5 star property
VIP Access

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Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Terrace/patio
Deluxe Room | Soundproofing, free WiFi, bed sheets
Hallway
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Jose Peon Contreras Theater
    ‪1 min walk‬
  • Parque Santa Lucía
    ‪1 min walk‬
  • Mérida Cathedral
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa del Balam Merida

Colonial Mérida hotel in Mérida Centro with spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and massage/treatment rooms are on-site.
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Casa del Balam Merida. During your stay, you're just a quick walk from Mérida Cathedral. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Mérida Cathedral and 10 minutes on foot from Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Bistrola 57 – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Uncovered parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 130 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 130 for adults and from MXN 80 for children
  • Uncovered self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

MAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Casa del Balam is our “go to” hotel in Merida because of its perfect location near the outstanding Plaza Grande with all its restaurants, shops and cultural events. We love the historic charm of the hotel, its pool area and its restaurant.
Stayed 5 nights in Oct 2024

2/10 Terrible

Erika

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
El aire acondicionado no servia me pasaron a otro cuarto y tampoco servía no pudimos dormir muy mala experiencia
Stayed 1 night in Oct 2024

10/10 Excellent

ANA, SACRAMENTO

Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It's still a beautiful place. I've been coming there many years.
Stayed 1 night in Sep 2024

10/10 Excellent

Ortencia

Travelled with family
Liked: Cleanliness, staff & service
Location, location, location. Very convenient to historic centro Merida. Merida is a walkable city. Love the location.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival i was told that the air conditioning was not working in my room so they offered to place me in one of there sister hotels which turned out to be a really good and clean hotel and continued my stay there even though I was given the option to return to Casa De Balam.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tropical and I loved it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C isn’t the best.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Stayed 10 nights in Aug 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Benjamin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
Stayed 3 nights in Jun 2024

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had loved it! So many things within walking distance and amazing restaurants!
Stayed 1 night in Jun 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of historic center. Very friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc
Stayed 10 nights in Jul 2024

10/10 Excellent

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Stayed 3 nights in Jul 2024

6/10 Okay

Martha Elba Gonzalez

Travelled with group
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Cesar, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To hot the room
Stayed 1 night in Jul 2024

6/10 Okay

Alicia A

Travelled with family
Mérida trip
The hotel is nice very simple
Stayed 1 night in Jul 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old place. Comfortable in a great location. Is not crowded
Stayed 3 nights in Jul 2024

6/10 Okay

Milton

Travelled with family and small children
Liked: Cleanliness
This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
Stayed 3 nights in Jul 2024

6/10 Okay

joaquin

Stayed 5 nights in Jul 2024

10/10 Excellent

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Stayed 2 nights in Jul 2024

8/10 Good

Abel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Stayed 6 nights in Jun 2024