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Hotel Colonial

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Colonial

Premium bedding, Select Comfort beds, in-room safe
Terrace/patio
Outdoor pool
Property entrance
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
Calle 62 No 476, Mérida, YUC, 97000
  • Jose Peon Contreras Theater
    2 min walk
  • Parque Santa Lucía
    3 min walk
  • Municipal Palace of Merida
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    15 min drive

Room options

View all photos for King Size Bedroom

King Size Bedroom | Premium bedding, Select Comfort beds, in-room safe

King Size Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, in-room safe

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Premium bedding, Select Comfort beds, in-room safe

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Premium bedding, Select Comfort beds, in-room safe

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, Select Comfort beds, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed

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18 Dec - 19 Dec
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About this property

Hotel Colonial

Colonial Mérida hotel in Mérida Centro with free parking
This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services. Housekeeping is available on request.
Hotel Colonial offers 73 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Select Comfort beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Colonial. During your stay, you're just a quick walk from Mérida Cathedral. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Jose Peon Contreras Theater and The Rectory Jesus Third Order
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Colonial. Limited free parking is available on a first-come, first-served basis.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 1:00 PM.
El Colonial – On-site buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Colonial

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 22 January 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 200 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Merida
Hotel Colonial Merida
Colonial Hotel Merida
Hotel Colonial Mérida
Colonial Mérida
Hotel Colonial Hotel
Hotel Colonial Mérida
Hotel Colonial Hotel Mérida

Hotel Colonial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 498 reviews" "
Rating 8 - Good. 207 out of 498 reviews" "
Rating 6 - Okay. 98 out of 498 reviews" "
Rating 4 - Poor. 32 out of 498 reviews" "
Rating 2 - Terrible. 23 out of 498 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennise

Liked: Staff & service, property conditions & facilities
Love how it was
Stayed 1 night in Jul 2024

8/10 Good

Rosalinda

Stayed 3 nights in May 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities
Great locatio, great staff. Hotel under renovation, constuction
Stayed 4 nights in Mar 2024

4/10 Poor

Alejandro

Stayed 11 nights in Feb 2024

10/10 Excellent

Sandra, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Stayed 1 night in Feb 2024

8/10 Good

Ezequiel

Stayed 1 night in Feb 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2023

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a long time for check in, room was not ready. Staff wasn’t around to help with the luggage during check in and out. The swimming pool was not clean! The place is a ran down place, old mattresses with holes! We couldn’t wait to check out! I do not recommend to any one!

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to downtown, so many dinning optios!
Stayed 2 nights in Jun 2023

10/10 Excellent

Elena, Baldwin Park

Travelled with family
Liked: Cleanliness, staff & service
Thank you everyone
Stayed 3 nights in Apr 2023

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in my bedroom was very dirty. A console had a tacky spilled liquid which was not cleaned. Just a very filthy room.
Stayed 1 night in Apr 2023

2/10 Terrible

Waltraud

Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv service
Stayed 7 nights in Nov 2022

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice. And affordable.
Stayed 4 nights in Oct 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was quite helpful for a non Spanish speaker.
Stayed 6 nights in Oct 2022

8/10 Good

Priscilla

Travelled with family
Liked: Staff & service, property conditions & facilities
We liked the location. Walking distance to the Plaza, Cathedral, Mercado, etc. Friendly staff.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness
The room’s floor was very dirty.
Stayed 1 night in Jun 2022

10/10 Excellent

Edy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2022

8/10 Good

SALVADOR

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

4/10 Poor

Ruben Carlos

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El lugar solo es para dormir. Los baños son minúsculos, con mucho trabajo se pueden utilizar. De los dos elevadores que tienen solo uno funciona, y al no tener elevadores de servicio pues hay que estar esperando al equipo de mantenimiento a que terminen de usarlos. La entrega del departamento a la llegada nos hicieron esperar más de una hora de la hora indicada. El personal de limpieza no solo no tiene actitud de servicio, a momentos es grosera. Y para terminar, si quieren servicio de comida al cuarto solo antes de las 13hrs. Pues a esa hora cierra el restaurant.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Staff is super-friendly and helpful. Room with balcony is great. Reasonably-priced. Good breakfast but go early or late when it is less crowded. I especially liked the water coolers in the hallways.
Stayed 5 nights in Oct 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Colnial dissappointment
The personnel is very nice and helpful, best part of the hotel. Location is great to walk in centro. Old hotel, kind of painted doors to make it look better but not even close to make it look good. the room was run down, and ours smelled like sewer the whole time (we had two rooms across from each other, people staying the other one said they didn’t smell anything). TVs didn’t work either.
Stayed 1 night in Sep 2021

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021