Colonial Mérida hotel in Mérida Centro with a 24-hour front desk
An outdoor pool, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel La Nacional by Kavia offers 35 air-conditioned accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Bathrooms include a shower. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Children aged under 11 years old are not allowed in the swimming pool without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Hotel La Nacional by Kavia. During your stay, you're just a quick walk from The Rectory Jesus Third Order. Free WiFi in public areas and an outdoor pool are available.
Free Wi-Fi (speed: 25+ Mbps)
Take a swim in the outdoor pool
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the location and the clean guestrooms
12 minutes by foot from Paseo de Montejo and a 3-minute drive from U.S. Consulate Merida
Hotel La Nacional by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. A complete renovation of Hotel La Nacional by Kavia was completed in May 2022.
This 3-star Mérida hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking
Limited on-site parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
Iron/ironing board on request
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel La Nacional
La Nacional By Kavia Merida
Hotel La Nacional by Kavia Hotel
Hotel La Nacional by Kavia Mérida
Hotel La Nacional by Kavia Hotel Mérida
Hotel La Nacional by Kavia Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 194 out of 351 reviews" "
10 - Excellent
194
Rating 8 - Good. 94 out of 351 reviews" "
8 - Good
94
Rating 6 - Okay. 30 out of 351 reviews" "
6 - Okay
30
Rating 4 - Poor. 13 out of 351 reviews" "
4 - Poor
13
Rating 2 - Terrible. 20 out of 351 reviews" "
2 - Terrible
20
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Michael
28 Sept 2024
Liked: Staff & service
Michael
Stayed 1 night in Sep 2024
2/10 Terrible
Tracy
22 Sept 2024
Tracy
Stayed 2 nights in Aug 2024
10/10 Excellent
MARILYN
26 Aug 2024
MARILYN
Stayed 3 nights in Jun 2024
4/10 Poor
Tracy
Travelled with family
6 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The manager was not really helpful at all! A I don't really care attitude. Not good as he represents the whole hotel.
The reception area was dirty, boxes and rubbish all around the back of the reception area.
The man who handled our bags and took them up to our room should actually be the manager. He was really friendly and helpful!
The rooms are really basic. Not even coffee making facilities.
Rooms are clean! Excellent cleaners.
Great location.
Very disappointed to see this property rated as “excellent “
It is a DIRTY, run down property. Not old as in a historical charming old building. Someone mentioned it was a very noisy place. Well, I took my chances and now I can confirm it is really bad! No one here treated me wrong and I had a great time in this beautiful city. I just wouldn’t like for you to go through this bad experience at this place (I already did it for you!)
Do yourself a favor and keep looking.