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Hotel Marionetas

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Marionetas

Terrace/patio
Reception
Standard Room, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar
Terrace/patio
Premium bedding, down duvets, Tempur-Pedic beds, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 49 No 516 x 62 y 64 Col Centro, Mérida, YUC, 97000
  • Remate de Paseo Montejo
    5 min walk
  • Parque Santa Lucía
    6 min walk
  • Paseo de Montejo
    7 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    9 min drive
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Room options

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

Deluxe Double Room, 2 Double Beds, Garden View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Double Room, 2 Double Beds, Garden View

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Courtyard View

Superior Room, 1 King Bed, Bathtub, Courtyard View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed, Bathtub, Courtyard View

  • 20.25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

  • 22.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 2 Double Beds

  • 22.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Room, 1 King Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
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4.6 out of 5, Wonderful, (493)
The price is €76
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Hotel Marionetas

Colonial Mérida hotel in Mérida Centro with a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Marionetas offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets and premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Marionetas, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Paseo de Montejo and Plaza Grande
  • Beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Hotel Marionetas. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Marionetas was completed in September 2022.

Smoking is allowed in designated areas at this 3-star Mérida hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Marionetas has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 100 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (MXN 100 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch HDTV with cable channels

Food and drink

  • Griddle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marionetas

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for MXN 800 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 270 for children
  • Uncovered self-parking fee: MXN 100 per night
  • Nearby parking fee: MXN 100 per night(16 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 800 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Marionetas
Hotel Marionetas Merida
Hotel Marionetas Mérida
Marionetas Merida
Marionetas Mérida
Hotel Marionetas Hotel
Hotel Marionetas Mérida
Hotel Marionetas Hotel Mérida

Hotel Marionetas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 308 reviews" "
Rating 8 - Good. 95 out of 308 reviews" "
Rating 6 - Okay. 16 out of 308 reviews" "
Rating 4 - Poor. 6 out of 308 reviews" "
Rating 2 - Terrible. 6 out of 308 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elijio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room I have nothing to complain about, I would go back again, it is within a walking distance to Centro historic, I bit too far for my age.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Travelled with group
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying at this hotel for 4 days. We absolutely loved the location of the hotel as it was very close to many points of interest in the city, within walking distance but also far enough to enjoy some quiet. Our room was spacious, very nicely decorated, and clean.with the hot weather we loved that our room was equipped with both AC and a ceiling fan. This made it much more comfortable to sleep at night. As far as the staff we mostly interacted with Gabriel the front desk attendant and we loved with attentiveness and the polite manner with which he addressed our questions and concerns. He was super helpful in helping my husband and I reserve a tour to a cenote with a personal driver since it was our first time. Overall, we are so happy with out stay and cannot wait to be back in Merida and this hotel soon!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Guillermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hammock in the bedroom
Stayed 2 nights in Mar 2024

10/10 Excellent

Irina

Stayed 3 nights in Mar 2024

10/10 Excellent

Sharyn

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose Luis

Stayed 2 nights in Oct 2023

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel with a delightful courtyard and very polite staff. Good value.

10/10 Excellent

Kyrsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful! The staff is wonderful. Very clean and fantastic location. Wonderful shower. La Negrita down the street has hopping amazing live music — but stopped promptly at 10 every night. Very quiet. We never used a taxi, just walked everywhere. Our room was slightly monastic because it was not a garden room (only the most basic room was available), but perfectly pleasant.

10/10 Excellent

Barrett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Lots of open spaces filled with plants and rooms tucked here and there. A chef who makes even a simple breakfast a nice meal. A short 3 blocks to Paseo Montejo, and less than one block to the hot Salsa Dance bar and restaurant. Ditch the elevators and long hallways of you chain hotel and try this pleasant surprise.
Stayed 2 nights in Sep 2022

8/10 Good

christina

Liked: Cleanliness, staff & service, room comfort
Breakfast was great
Great breakfast, room huge and clean
Stayed 2 nights in Jul 2022

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great! Having no elevator was hard. WiFi wasn’t very good. Staff nice, pool great.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Our Master King room was beautiful and very large. The pool was a beautiful relief after the heat of the day. It was calm and peaceful, the staff were helpful and attentive and I would definitely stay here again when in Mérida.
Stayed 4 nights in Apr 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A less fancy kind of hotel, but local culture
This is a modest but charming, artsy hotel a good distance from the main plaza -- not so long a walk that you cannot do it in 10 minutes or so, but not so close as to be stuck in traffic or bothered by commotion. There is a rooster that crows before dawn, but I found that part of the culture. Our room was not perfect in the sense of a corporate hotel (some stains in the floor and walls) but well maintained on its level as a less fancy kind of hotel.
Stayed 3 nights in Mar 2022

10/10 Excellent

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
En el hotel Marionetas nos sentimos como en casa, tiene una magnífica ubicación, está cerca de el centro de Merida, se puede ir caminando a restaurantes, mercados y parques. Su personal te trata como familia y están dispuestos a ayudarte, son muy amables. Nuestra próxima vacación en Mérida sin duda la disfrutaremos de nuevo con ellos. Gracias Marionetas!!
Stayed 8 nights in Mar 2022

10/10 Excellent

Andrea J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could have stayed longer!
Beautiful, cozy, charming, and excellent staff! I wish I could have stayed a week longer here! Very centric downtown in walking distance to many points of interest and great restaurants.
Stayed 1 night in Mar 2022

4/10 Poor

Luis

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice hotel but performs really poorly on basic services. The kitchen is not operated by the hotel, so they only serve breakfast from 8-10 AM. Same thing with the Spa and parking lot. They do not have a liqueur license so you cannot buy any drinks from them (not even beer). Internet connection is not excellent. None of these issues were openly informed before we made our reservation. If these issues are solved, it might be a good place to stay. In the meanwhile, there are plenty of boutique hotels in downtown Mérida, so I would rather stay in a hotel that does not have any of these issues.
Stayed 6 nights in Mar 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how Hotel Marionetas felt like a house. The greenery around the pool was so beautiful and peaceful, and I loved the hammock in my room. Quite spacious room, comfortable bed. My room had windows on two sides which opened to the garden and pool area and I loved it. At night i could hear music from a nearby cantina which was quite enjoyable. The only downside in my opinion was the breakfast. It was just okay. Other nearby places offer much better quality. Hotel was a quick walk to many parks, the centre and groceries if you want some snacks. Would stay here again based on location, quietness of hotel and comfort.
Stayed 4 nights in Feb 2022

6/10 Okay

benoit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great hotel but unfortunately what was a great experience was spoiled by some of the staff who were rude (used the common spaces as if it were their own home). The place is conveniently located, clean, rooms are spacious, and it is, for Merida center, quite quiet. Apart from a couple of individuals, staff very helpful. Too bad we had this experience as i was the best hotel in Merida we've been to.
Stayed 3 nights in Feb 2022

8/10 Good

George

Liked: Staff & service, amenities, property conditions & facilities
friendly staff , good location , restaurant needs improvement
Stayed 6 nights in Feb 2022

10/10 Excellent

Wistaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, good value, comfortable
This was such a lovely hotel and great value. The room was super comfortable and pretty quiet (some music from the bar down the street but it ended by 10 or 11pm each night. We didn’t make use of the pool but it was very cute. Lovely outdoor (under cover) restaurant where you could get breakfast in the mornings. Staff were friendly and helpful. Plus there was a hammock in the room! Would definitely stay here again if I come back.
Stayed 3 nights in Jan 2022

10/10 Excellent

Marjorie

Liked: Cleanliness, property conditions & facilities, room comfort
Well located with great rooms.
Delightful little 12-14 room hotel close to everything. Nice spacious room with a little garden outside our window. Bed was comfy. Unfortunately no coffee service in the room nor free water but I'd like to think that this was an oversight because their housekeeping was busy with checkins and outs. Very central and despite a previous review we had no noise from the cantina at the end of the street. We'd certainly return.
Stayed 3 nights in Jan 2022