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Hotel Mucuy

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Mucuy

Terrace/patio
Front of property
Standard Single Room | Bathroom
Family Room | Free WiFi
Triple Room | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Jose Peon Contreras Theater
    ‪3 min walk‬
  • The Rectory Jesus Third Order
    ‪4 min walk‬
  • Parque Santa Lucía
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Standard Single Room | Free WiFi

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Double Room Single Use

Free WiFi

Double Room Single Use

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Suites Reforma by Homirent

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (518)
The price is €25
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Suites Reforma by Homirent

About this property

Hotel Mucuy

Hotel with a 24-hour front desk, a short walk to Paseo de Montejo
A coffee shop/cafe, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Housekeeping is available on request.
Hotel Mucuy offers 19 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mucuy. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • 9 minutes by foot from Paseo de Montejo and a 4-minute drive from U.S. Consulate Merida
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Hotel Mucuy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 5 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Ranpreet

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024

8/10 Good

Constance

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024

10/10 Excellent

Ana Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

10/10 Excellent

LUIS GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
S o
Stayed 2 nights in Oct 2024

4/10 Poor

Aldo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ariadna

Stayed 3 nights in Sep 2024

8/10 Good

Ranpreet

Stayed 1 night in Sep 2024

6/10 Okay

Javier Jonatan

Disliked: Staff & service, property conditions & facilities
Regular
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es básico. Tiene buena ubicación, tiene piscina y un aire acondicionado que ayuda mucho en los días acalorados de Mérida. El personal muy agradable y la ubicación es lo mejor.
Stayed 2 nights in Sep 2024

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dude ua cuando hice la reservacion al ver malos comentarios, pero la habitacion la encontre limpia y la cama estaba comodo fue una king zize y el clima funciona correctamente y la piscina se encontraba limpia, el baño es reducido pero por el costo no me lleve mala impresion
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 7 nights in Jul 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia
Stayed 2 nights in Feb 2024

10/10 Excellent

Nelida

Stayed 4 nights in May 2024

6/10 Okay

FM

Business traveller
Liked: Staff & service
Disliked: Amenities
La habitación es una construcción muy vieja, el ventilador y el aire acondicionado hacen ruido y dificulta el descansa. En una ocasión sonó una alarma cerca del lugar durante aproximadamente 8hrs seguidas, en otra cargaron gas al parecer después de media noche y el ruido de percibía mucho.
Stayed 4 nights in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación y el precio. Una muy buena opción si quieres quedar en Mérida y no pagar demás
Stayed 1 night in May 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/c
Stayed 2 nights in Apr 2024