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Hotel Plaza by Kavia

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza by Kavia

Front of property
Front of property
Outdoor pool
In-room safe, desk, laptop workspace, free WiFi
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Paseo de Montejo
    1 min walk
  • Casa Montes Molina Museum
    6 min walk
  • Remate de Paseo Montejo
    6 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    17 min drive

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Family Studio Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
An outdoor pool, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza by Kavia. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Paseo de Montejo and 13 minutes on foot from Yucatan International Convention Center
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 532 reviews" "
Rating 8 - Good. 121 out of 532 reviews" "
Rating 6 - Okay. 36 out of 532 reviews" "
Rating 4 - Poor. 17 out of 532 reviews" "
Rating 2 - Terrible. 19 out of 532 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Staff did a wonderful Job
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff, especially Ysa, was wonderful. The room size quite large. You had to call the desk to get hot water several times during our stay. One morning there was no water at all. When it rained the front entrance floods badly. Levelling the ground, or building a walkway would probably help.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luis, San Diego

Stayed 1 night in Jun 2024

2/10 Terrible

GABRIEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had issues with laundry so towel were smelly.
Stayed 1 night in Jun 2024

10/10 Excellent

Gualberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Jun 2024

10/10 Excellent

Karolina

Liked: Staff & service, property conditions & facilities
Pros: great service, well designed shower, spacious room, coffee maker. Great Italian next door, great sorbet across the Paseo. Cons: none?
Stayed 1 night in Jun 2024

8/10 Good

Gabriela

Stayed 2 nights in Jun 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious great room
The location of this modest hotel is great! Right on pases Montejo where you can stroll anytime of the day or night. The receptionist was such a lovely lady, very helpful and professional. Gracias!
Stayed 1 night in May 2024

10/10 Excellent

ABEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy satisfecho con el Hotel, el cuarto muy amplio, en una area muy bonita Paseo Montejo, museos, varias obciones de restaurantes y el personal exelente.
Stayed 2 nights in May 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entry level looks bad but room, bed was very nice. Breakfast was almost half the cost of the room.,discouraging and disappointing for that reason we see kipper breakfast.
Stayed 1 night in May 2024

8/10 Good

edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2024

8/10 Good

Kory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Merida, comfortable and in good location.
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Stayed 3 nights in Apr 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Air conditioning wasn't working properly
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed on many occasions, primarily for the location. Right in the centre of the activities on Paseo Montejo. Whilst the rooms are basic, they have everything. Only advantage the premium version has down the road, is it’s own parking
Stayed 1 night in Apr 2024