Colonial Mérida hotel in Mérida Centro with free breakfast
An outdoor pool, a restaurant and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Hotel Real Toledo by Kavia offers 22 accommodations. 43-inch flat-screen televisions come with cable channels.
Bathrooms include a shower. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Hotel Real Toledo by Kavia's central location. During your stay, you're just a quick walk from Mérida Cathedral. Free breakfast, free WiFi in public areas and an outdoor pool are available.
Free continental breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Enjoy a bite to eat at Restaurante, a family restaurant that serves local cuisine
Take a swim in the outdoor pool
Services include luggage storage
Guests have great things to say about the central location and the helpful staff
Just a 4-minute walk from Mérida Cathedral and 8 minutes on foot from Paseo de Montejo
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Real Toledo by Kavia also features an outdoor pool and a garden. A complete renovation of Hotel Real Toledo by Kavia was completed in August 2022.
This Colonial Mérida hotel is smoke free.
Guests are served a free continental breakfast daily from 7:00 AM to noon.
Restaurante – This family restaurant specialises in local cuisine and only serves breakfast.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 10 metres
Limited on-site parking
Onsite parking options include a garage
Food and drink
Free continental breakfast available daily 7:00 AM to noon
A restaurant
Restaurants on site
Restaurante
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Garden
Pool loungers
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Real Toledo by Kavia
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Real Toledo
Real Toledo By Kavia Merida
Hotel Real Toledo by Kavia Hotel
Hotel Real Toledo by Kavia Mérida
Hotel Real Toledo by Kavia Hotel Mérida
Hotel Real Toledo by Kavia Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Bathroom was super smelly and that ac isn’t enough for that room
Pako
Stayed 2 nights in Aug 2024
6/10 Okay
Moisés
Travelled with partner
12 Aug 2024
Liked: Staff & service
The hotel is in a beautiful traditional old house. The staff were super kind. But it needs maintenance; we booked two rooms for a night, and one of them had an old bathroom that didn´t look so clean. The other room let rain come in and wet the floor.
Moisés
Stayed 1 night in Aug 2024
4/10 Poor
CESAR
Travelled with family, Travelled with family and small children
Bed sheets were dirty with stains, asked for new ones and no one was available to change them. Had to change them myself, noticed the entire bed was full of hairs and more stains! Restroom wouldn’t flush, and mosquitos all around in the bedroom.
The room was disgusting. It smelled very TERRIBLE (like sewage). Staff was a dissaster; they didn't give me options (maybe to stay in another hotel from same chain, Kavia). We were forced to leave the hotel at almost 11 pm and needed to pay for 2 rooms in a Marriott.
PLEASE DON'T GO TO THAT HOTEL!
If you like cheap old hotels this is the place for you. We reserved two rooms, the ac didn't work in one of them and they didn't switch us room until the next day. That same night they rented the same room to a different family and of course they complained too and the hotel employees didn't do anything about it.
Also if you love mosquitoes this is also a great place for you, since mosquitoes get in to the rooms all night somehow.
Also super loud since the rooms have no insulation. Employees slamming doors and things right outside your room at all hours of the morning seems to be a daily thing. Super awesome if you have a baby trying to sleep.
Oh and if you like flies all over your beast, you're in luck! They keep everything out in the open with flies all over it. Must be a culinary thing down here.
Honestly this hotel is awful if you're used to good hotels. If you're cheap and like it cheap and crappy this is it - look no further.
We stayed at Real Toledo over our summer vacation. The greatest treasure Merida has is its people. This is clearly reflected by the staff there. Israel is genuinely invested in helping visitors have a wonderful experience in Merida! This makes up for the small things that may have been lacking. I hope that travelers can find the value in the kind and attentive people of Merida that like Israel want you to leave with a great Yucatecan memory and plan on returning soon just to experience their hospitality again. Mil Gracias!!
Rooms were very clean and staff were very helpful and friendly. Water has plentiful and hot. Beds were comfortable. The included breakfast was good, but since it was it was made to order often took some time. Staff knew about the city and provided useful information, including printing maps, where appropriate. Very convenient location made it easy to walk to most areas of downtown. Only complaint was pool looked cloudy and not the cleanest, so we didn't use it despite the heat.
The property is nice, the beds comfortable enough, the location is fantastic. Lacks a little bit of service, for example, a bell boy to help with luggage. I had to carry 6 suitcases up 3 flights of stairs. The breakfast good and quick