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Hotel Santa María Mérida

2.5 star property

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Photo gallery for Hotel Santa María Mérida

Front of property – evening/night
Hallway
Individually furnished, desk, laptop workspace, iron/ironing board
Reception
42-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 55 No. 493, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪2 min walk‬
  • Mérida Cathedral
    ‪6 min walk‬
  • Remate de Paseo Montejo
    ‪6 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (247)
The price is €44
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Santa Lucía

About this property

Hotel Santa María Mérida

Hotel with a 24-hour front desk, a short walk to Paseo de Montejo
An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of towels is available on request
Hotel Santa María Mérida offers 67 accommodations with air conditioning. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa María Mérida. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Paseo de Montejo and Mérida Cathedral
Hotel Santa María Mérida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 180 for adults and MXN 80 to 150 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa María Mérida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 80 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Maria
Hotel Santa María Mérida Hotel
Hotel Santa María Mérida Mérida
Hotel Santa María Mérida Hotel Mérida

Hotel Santa María Mérida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 361 reviews
Rating 8 - Good. 107 out of 361 reviews
Rating 6 - Okay. 38 out of 361 reviews
Rating 4 - Poor. 16 out of 361 reviews
Rating 2 - Terrible. 7 out of 361 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 15 days in Merida at Hotel Santa Maria. In April/May, we had also stayed 3 weeks in Merida. This beautifully decorated hotel is very convenient to everything. With central gardens and wonderful tropical landscaping, you will feel as if you stepped back in time, since this is one of the old colonial edifices. There is a great outdoor pool set amidst the tropical gardens -- a wonderful place to cool off in the heat of the day. Comfortable seating can be found out in the front portico area. Our caminista, Yamila, is incredible and saw to anything we needed. Our huge surprise came when she started leaving towel animals for us! So sweet! In the end, we had 3 pets in our room! The staff is superb and made us feel at home! The only things we did miss were a coffee maker and a refrigerator, but it did get us out walking earlier! Thank you all! ❤️
Stayed 14 nights in Nov 2024

10/10 Excellent

Sergio, MONTERREY

Liked: Amenities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Veronica at the front is ABSOLUTELY AWESOME!! NEVER have an issue here Always come because these people know how to treat a guest!! Will be back soon
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Great place for the price! Close to everything in Centro. We stayed for 1 night while waiting for our air bnb to be ready after hurricane Milton. Great for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger, Palmdale

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very good BASIC hotel
The hotel Santa Maria provides basic rooms that are clean and comfortable without any frills. The staff is always friendly and attentive. If some additional services were provided, it would be an outstanding hotel. Unfortunately, it is missing a manes such as coffee machines or a coffee station in the hotel, it also Does not have a restaurant or bar. It does, however, have a swimming pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mariela, Franklin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was excellent. Pool was perfect and rooms were aw pictured. Only complain was sheets were stained on many spots. Customer service was good. Location was great since we were so close to the center.
Stayed 3 nights in Aug 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Definitely recommend this bargain hotel
For a 1 star hotel, the Santa Maria was excellent. My room was spacious, good hot water and pressure, excellent AC, and immaculately clean. It also had a big screen TV if that is important to guests. There was an issue getting towels the first day, but no biggie. The location couldn't be better with easy access to the bustle of the Santa Lucia neighborhood.
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with secure parking
Nice hotel in a good location. Clean room and nice (but small) pool in the courtyard of the hotel but with only 2 or 3 “outdoor” chairs available to use. Friendly and welcoming staff. Great secure parking.
Stayed 2 nights in Jul 2024

8/10 Good

Jose, Shawano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel tranquilo, tiene una alberca que se mantiene limpia, esta cerca de varios restaurantes, y el centro, una de las cosas que me gusto que el staff del hotel es gente muy amable, que siempre trata de ayudar a los turistas. Lo recomiendo , sobre todo cuando vas a pasar la mayor parte del tiempo conociendo la ciudad y visitando lo que Mérida ofrece
Stayed 6 nights in Jul 2024

10/10 Excellent

Maria Josefina, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is an old building, it was well kept, parking was inside property, staff was extremely helpful.and courteous. It is located a block away from restaurants, plazas, church, etc. Truly enjoyed it and have already recommended to others. I would only add that a s.all restaurant would be a great addition to the prooerty. We were in the middle of Hurricane and unable to find a place to eat.
Stayed 7 nights in Jun 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a great location, but sooo super simple. Better pool than I thought though. Cute uf u dont want to spend too much $
Stayed 7 nights in Jun 2024

10/10 Excellent

Deborah

Stayed 1 night in Apr 2024

8/10 Good

Imelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in May 2024

8/10 Good

soledad

Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great, staff, location and cleanliness.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jose Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing and everyone were friendly. Great place to go. Bed was amazing !!
Stayed 3 nights in Apr 2024

10/10 Excellent

Librada

Travelled with family
Staff were helpful and very friendly. We slept great and very happy with everything. Enjoyed our experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always stay here they treat us very good, staff is very friendly and Always willing to help, Super convenient area also..cant wait to go back
Stayed 3 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness
Great location, clean , colonial and well maintained
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Just returned from a one-week stay at Hotel Santa Maria. It's located in the very heart of town, halfway between the cathedral square and the Paseo de Montejo. There are dozens of coffee shops, bars, and restaurants within an easy walk. The staff is very helpful, friendly and welcoming, and the pool is lovely (but small). Does it have all the amenities of a five-star hotel? No. But for the price it's a wonderful choice in a very central location. I would absolutely stay there again.
Stayed 6 nights in Feb 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice quiet place that is close to Teheran centre and walkable to the Paso de Montejo and the Gran Plaza. Nice Mexican cuisine and other nearby. Rooms are clean and roomy. Hot water was tepid and given 32C outside, not an issue for us. Pool is small and refreshing. Lobby relaxing and chairs to read by. Liked this place!
Stayed 6 nights in Feb 2024

6/10 Okay

Patrick

Liked: Cleanliness
The hotel and the room was acceptable. I was on the 4th floor and no lift but no worries. There was no chair in the room so could only sit on the bed. No fridge was a pity. No blackout curtains or a safe a pity. Door lock was pretty flimsy and no chain or latch on the inside was a concern. But the room came at a reasonable rate and the area looked safe and it was centrally located and quiet. So hotel is reasonable.
Stayed 3 nights in Feb 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical hotel!
It is a beautiful historic hotel . My husband and I enjoyed our two nights at the hotel. It is a short walk to the central plaza and with a lot of great restaurants near by too. The small pool in the courtyard was clean and refreshing. The staff were nice and helpful. I would highly recommend a stay here
Stayed 2 nights in Feb 2024