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Piedra De Agua Hotel Boutique Mérida

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Piedra De Agua Hotel Boutique Mérida

Outdoor pool, pool loungers
Presidential Studio Suite, Bathtub | Premium bedding, down duvets, minibar, blackout curtains
Reception hall
Front of property
Building design

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Calle 60 N 498, Mérida, YUC, 97000
  • Mérida Cathedral
    1 min walk
  • The Rectory Jesus Third Order
    1 min walk
  • Plaza Grande
    2 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    8 min drive
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Exterior

Villa Mercedes Merida, Curio Collection by Hilton

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Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1013)
The price is €134
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Villa Mercedes Merida, Curio Collection by Hilton

About this property

Piedra De Agua Hotel Boutique Mérida

Baroque Mérida hotel in Mérida Centro with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Piedra De Agua Hotel Boutique Mérida offers 20 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Piedra de Agua. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Piedra De Agua Hotel Boutique Mérida. During your stay, you're just a quick walk from Mérida Cathedral. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a poolside location while dining at Piedra de Agua
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs or deep-tissue massages at Piedra de Agua
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Mérida Cathedral and 13 minutes on foot from Paseo de Montejo
  • Airport shuttle service available for a fee
Piedra De Agua Hotel Boutique Mérida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and multilingual staff are also featured at the boutique Piedra De Agua Hotel Boutique Mérida. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Piedra De Agua Hotel Boutique Mérida was completed in October 2020.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.
Piedra de Agua – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 180 per day)
  • Valet parking on site (MXN 180 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piedra de Agua

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping
  • Winery release events

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 450 per person (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way)
  • Self-parking fee: MXN 180 per day
  • Valet parking fee: MXN 180 per day
  • Spa fee: MXN 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Piedra De Agua Hotel Boutique Mérida offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Agua Boutique
Agua Hotel Boutique
Hotel Boutique Agua
Piedra de Agua Boutique
Piedra de Agua Boutique Merida
Piedra de Agua Hotel Boutique
Piedra de Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Mérida
Piedra Agua Boutique Merida
Piedra Agua Boutique Mérida

Piedra De Agua Hotel Boutique Mérida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 132 reviews" "
Rating 8 - Good. 31 out of 132 reviews" "
Rating 6 - Okay. 11 out of 132 reviews" "
Rating 4 - Poor. 13 out of 132 reviews" "
Rating 2 - Terrible. 10 out of 132 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

gabriela

Stayed 1 night in Sep 2024

10/10 Excellent

Claudia Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience the place is personal and the service was great.
Stayed 5 nights in Sep 2024

2/10 Terrible

Salvador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The property was extremely Hot!!!!!!!!!!!! They didn’t have any type of air conditioning when you walk into where they have the restaurant and rooms. You have to go up the stairs there’s no elevator because it’s an old home. It would be nice if they would go and turn on the AC unit way before you arrive. They did hold our luggage while we went out and about but unfortunately we had some chocolates we had purchased and they were all melted bcuz they also had the luggage in an area where it wasn’t air conditioning. The employees were nice. We got a room by the Main Street and the noise wasn’t bad at all. I’m just happy it was only for a night. I don’t recommend it. The room Was small and bathroom as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever been to!
Incredible- huge beautiful rooms. Perfect service. Really reasonable couple’s massage. Great pool, food, AC. Can also exchange money here and get airport transfer
Stayed 3 nights in Aug 2024

8/10 Good

Linda, BELLEVUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice house
Stayed 1 night in May 2024

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
El hotel muy bonito Tenía terraza con vista a la calle. Lo único malo es que no hay elevador. Pero en lo demás todo muy bien. La alberca no la usamos porque el clima NO lo permitió había lluvia. Pero muy céntrico. Recomendable.
Stayed 3 nights in Jun 2024

10/10 Excellent

elisandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service from recepciónest , Daniel at the bar , the waiters excellent service ,
Stayed 2 nights in May 2024

8/10 Good

ILEANA

El estacionamiento está lejos, si consideras que el clima es muy caluroso. No tienen disponible el valet parking todo el tiempo.
Stayed 3 nights in May 2024

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent! Very nice hotel!
Stayed 3 nights in May 2024

8/10 Good

Linda, BELLEVUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot the coffee for 2 days No upgrade They forgot 2 times my request for my massage and I ended up giving up - reception Beautiful casona hotel modern meet traditional , the person showing me the room when I arrived was really nice Clean pool and clean rooms and good internet , the room is fine but did t get my benefits upgrade
Stayed 2 nights in May 2024

10/10 Excellent

Bella, Wauchula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this Hotel. The staff were incredibly attentive and friendly, the rooms were impeccably clean, and the service was quick and efficient. Highly recommend!
Stayed 6 nights in May 2024

4/10 Poor

Fernando

Liked: Cleanliness, staff & service
No AC on lobby area, no elevator 23 steps to 2nd floor
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay at. Walking distance to everything! Staff was very friendly specially Jesus. He was so sweet that he even walked us to a destination near by to show us.
Stayed 3 nights in Mar 2024

2/10 Terrible

Carla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms that faced the street were awfully noisy, and we could not sleep. On the other hand, we used the valet parking. One day, we couldn't use our car because the valet was not in the hotel and couldn't tell us when he would return. The next day, when we were leaving, they couldn't get the car keys (since they were in the security box and didn't have the keys for the security box). We had a very tight schedule since we were leaving for the airport and needed to return the rented car. They refused to call a locksmith because they couldn't pay for it. After 40 min of looking, they found the keys, and we could leave, but we almost lost our flight. Our stay at this hotel was miserable, a terrible experience.
Stayed 3 nights in Jan 2024

4/10 Poor

Pablo

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a bad experience with this property. The main reason was that the rooms on the side of the street have a lot of sound of construction (which continues into the night) or general sound street later on, to the point where it's hard to sleep. The room does not have a safe. My main concern was with the valet parking. One day, we were unable to use the car since the person in charge of it was not around, so we had to spend a significant amount in taxis to make up for it. On the day of check-out, the hotel staff had placed our car key in a safe, and could not find the key to the safe. They were unwilling to call a locksmith, which they should have done at their expense since this was their mistake. We ended up leaving over 40 minutes later than we wanted due to this, until they finally found the key. Other than that, the decor is nice, the hotel is clean, and the restaurant is good (but overall I would recommend against staying in this hotel).
Stayed 3 nights in Jan 2024

10/10 Excellent

TATIANA, South Bend

Stayed 2 nights in Oct 2023

2/10 Terrible

Ina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional staff and management who take advantage of customers. We had a very disappointing experience.
Stayed 6 nights in Sep 2023

6/10 Okay

Martin

Stayed 2 nights in Sep 2023

8/10 Good

Brenda

Stayed 2 nights in Jul 2023

10/10 Excellent

ANDRES

Stayed 5 nights in Jun 2023

6/10 Okay

Blair

Stayed 1 night in May 2023

10/10 Excellent

Gianina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, with friendly staff.
Stayed 5 nights in May 2023

10/10 Excellent

Alberto

Stayed 1 night in May 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.
Stayed 3 nights in Apr 2023