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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Lobby
Outdoor pool
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪1 min walk‬
  • Paseo 60
    ‪3 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Colonial Design)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Colonial Design)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Colonial Design)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Ejecutiva, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Ejecutiva, 1 cama King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Deluxe, 1 cama King

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación con Terraza, 2 camas Dobles

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 2 camas Dobles

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite con Terraza, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 1 cama King

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Presidencial, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Villa Mercedes Merida, Curio Collection by Hilton

Colonial Mérida hotel in Mérida Centro with free valet parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Villa Mercedes Merida, Curio Collection by Hilton. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at El Centro, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Yucatan International Convention Center and 4 minutes on foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Villa Mercedes Merida, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this hotel measures 5199 square feet (483 square metres) and includes a conference centre. The business-friendly Villa Mercedes Merida, Curio Collection by Hilton also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
El Centro – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Curious Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (5,199 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420.00 for adults and from MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is a real Gem !!! Love it
Stayed 3 nights in Sep 2024

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Amenities
Clean and aesthetic
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful location. Clean and quiet. 3 unique restaurants on site.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Going back next year
Stayed 4 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week here. Nice hotel that falls short of a five star rating due to minor shortcomings such as under-provisioned in-room expresso machine, lack of refresh on towels and sheets in the course of a week-long stay, missing pieces in gym exercise equipment, and a crowded noisy dining room. But on the whole a pleasant stay as experienced in one of the better upscale hotels in Centro.
Stayed 7 nights in Oct 2024

10/10 Excellent

Claudio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justo en frente del Centro de Convenciones, a unos pasos de Paseo Montejo. Bonito por fuera y por dentro, limpio y la habitación bien. Lo que destacó a parte del diseño es la comida, regresaría solo por eso, y para poder degustar de los otros restaurantes.
Stayed 1 night in Oct 2024

10/10 Excellent

Humberto

Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. The location is so close and convenient to Paseo de Montejo. The lobby and this hotel is absolutely amazing The restaurants are fantastic with great service and delicious food The rooms are large, clean with very comfortable bed We thoroughly enjoyed our time at this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to paseo montejo!
Stayed 1 night in Jul 2024

4/10 Poor

Rosa

Liked: Cleanliness
Disliked: Staff & service
Desafortunadamente la experiencia fue aterradora. Nos quedamos atrapados en el elevador en el primer piso por 15 a 20 minutos y nos sacaron hasta el 5to piso. Después del mal rato estresados y asustados decidimos tomar las escales ya que uno de los cuartos estaba en el 3er piso. Mi amiga se calló en las escales. Nadie de la recepción o gerente del hotel ofreció ayuda o nos contactó para ver cómo nos encontrábamos. La falta de interés del personal fue muy poca profesional, Fue la intervención de otro huésped que corrió a pedir una silla de ruedas mientras nosotros llamábamos al 911 ya que mi amiga estaba con mucho dolor. No regresaremos a ese hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could of stay longer
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close by paseo montejo with good and free parking
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I have stayed on several occasions at this property and was very very disappointed at how run down it is and how the lack of training of staff is so obvious. 1) the furniture in the bedroom needs a coat of paint and fixing room 516 While I understand that windows do not open due to their supposedly environmental sustainable aircoditioning, the windows are not properly sealed , allowing hot air to come in as well as the noise from the airconditioning compressors on the roof in front. Ordered room service in the evening. What a disaster, The soup was so concentrated it was inedible - and believe me - I have had many lime soups and know what I am talking about. The Alfredo pasta was just a pasta in cream with no seasoning or cheese - also inedible - The dishes were served with neither bread or butter as they used to. When I called room service to ask why they had not sent it, I was curtly told that I had not asked for it and that they only had a small amount as they were not prepared for room service. I asked to speak to the manager the next day as wished to inform him of what our impressions only to be told he was not available for clients and was not on property. The cleaning of the room also left much to be desired. we used our socks to walk on the cold floor as there were no slippers (cost control reception said). The room had just been cleaned. In less than 5 minutes our socks were filthy. Breakfast was edible but barely with a lot of grease involved. WOULD NOT STAY AGA
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter David, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property, a little old but super staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victor Sandoval, Kenmore

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel close to Merida center and a beautiful avenue where you can walk at any time
Stayed 3 nights in Jul 2024

10/10 Excellent

Fabian Daniel Benites

Liked: Property conditions & facilities
Friendly staff. Great place overall
Stayed 6 nights in Sep 2024

4/10 Poor

Tom

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bed lamp. Took two requests to get one. Toilet blacked up twice. Mean room servicing.
Stayed 7 nights in Aug 2024

2/10 Terrible

Gerardo Gutierrez

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de ese hotel necesita capacitacion para tratar a los clientes porque no dan buen trato. Llegamos y su restaurante cerrado cuando dice 24 hrs. No se dio el servicio de lavanderia adecuado y jamas se ofrecio el servicio a la habitación y los empleados en general lucen enojados. Un gesto de atencion sobre lo poco que solicitamos fue inexistente. Yo queria un buen servicio y consumir en el mismo hotel pero con esas attitudes, preferimos salir fuera y solo dormir.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice building with a great location plus the service and atmosphere was great.
Stayed 2 nights in Aug 2024