Hotel in Merthyr Tydfil with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Castle Hotel offers 45 accommodations with coffee/tea makers and a hairdryer. This Merthyr Tydfil hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Rollaway/extra beds (surcharge) are also available.
During your stay at Castle Hotel, you're just a quick walk from Ynysfach Engine House. Free WiFi in public areas, a restaurant and a bar are available.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Amenities include free newspapers in reception, a meeting room and laundry facilities
Within a 10-minute walk of Ynysfach Engine House and Joseph Parry's Ironworker's Cottage
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Castle Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.
This 3-star Merthyr Tydfil hotel is smoke free.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
Castle Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Languages
English, Polish, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Offsite parking available (GBP 3 per day)
Street parking available
Food and drink
Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 5.50 to 5.50 per person
A bar/lounge
A restaurant
Restaurants on site
Castle Restaurant
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Tour and ticket assistance
Business services
Meeting room
Accessibility
Lift
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Food and drink
Coffee/tea maker
Room service
More
Heating
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 20.0 per stay.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 5.50 to 5.50 for adults and GBP 0 to 0 for children
Nearby parking fee: GBP 3.00 per day
Rollaway bed fee: GBP 20.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil
Castle Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Horrendous, most things broken or not working
Why can't I post pictures of this?
I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift)
Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work.
When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available.
I would really like either a full or partial refund as the hotel was 100% not as advertised
This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
jonathan
Stayed 1 night in Aug 2024
6/10 Okay
Alexander
Travelled with group
23 Nov 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Visiting Friends
Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation
No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours
Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
Joe
Stayed 1 night in Jul 2021
8/10 Good
N
27 Jun 2021
N
Stayed 1 night in Jun 2021
6/10 Okay
sadia
Travelled with family
31 May 2021
Liked: Cleanliness
Family stay
Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night.
Rooms are old, windows are old single glazed, need modernisation.
Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Verified traveller
Stayed 2 nights in Feb 2021
4/10 Poor
Verified traveller
Business traveller
3 Jan 2021
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Verified traveller
Stayed 2 nights in Dec 2020
6/10 Okay
Charles
Business traveller
26 Nov 2020
Disliked: Staff & service
Charles
Stayed 1 night in Nov 2020
4/10 Poor
Tom
9 Oct 2020
Liked: Staff & service
Needs improving
Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Tom
Stayed 1 night in Oct 2020
6/10 Okay
Gareth
Business traveller
14 Aug 2020
Disliked: Staff & service
Old building that needs updating. Wasn't able to get a evening meal.
But it was cheep
Very poor left half way through night as freezing cold heating not working tried to turn tv on didn’t work very poor wouldn’t be coming back their reception staff very poor
Had a wonderful experience on our anniversary. Pleasant staff warm welcome and beautiful surroundings. Room was just right for the occasion. Recommended