Bel Air Unique Mexico City WTC, Trademark by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bel Air Unique Mexico City WTC, Trademark by Wyndham

Interior detail
Interior
Presidential Suite, 1 Bedroom, Non Smoking | Down duvets, free minibar, in-room safe, desk
Interior detail
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • Pepsi Center
    2 min walk
  • World Trade Center Mexico City
    2 min walk
  • Metropoli Patriotismo
    12 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

Executive Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 33 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 33 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking (Executive Level)

  • 36 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Bel Air Unique Mexico City WTC, Trademark by Wyndham

Central aparthotel connected to the convention centre in Benito Juarez with 4 restaurants
4 restaurants, a full-service spa and 2 bars/lounges are available at this aparthotel. Free buffet breakfast is provided, as well as free valet parking, free airport drop-off and a free manager's reception. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site. Each apartment provides a dryer and a coffee/tea maker, plus free minibar items and a plasma TV with satellite channels. Added amenities include 24-hour room service, a DVD player and a rainfall shower.
Bel Air Unique Mexico City WTC, Trademark by Wyndham offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down duvets. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

42-inch plasma televisions come with satellite channels and pay-per-view films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bel Air Unique Mexico City WTC, Trademark by Wyndham. During your stay, you'll be connected to the convention centre and just a quick walk from Pepsi Center. Enjoy features like free breakfast, free valet parking and free airport drop-off service. Built in 2005, this upmarket aparthotel has 310 apartments over 11 floors. Each apartment offers a free stocked minibar and a plasma TV.
  • Each apartment offers a dryer, free minibar items and 24-hour room service
  • Free buffet breakfast served daily
  • Free valet parking and self-parking
  • Enjoy Fusion cuisine at Bistro Fusion, one of the property's 4 restaurants and 2 bars/lounges
  • Indulge with hydrotherapy, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Chapultepec Castle and a few minutes from Angel of Independence Monument
  • Free airport drop-off shuttle service
Bel Air Unique Mexico City WTC, Trademark by Wyndham offers its guests a full-service spa and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this aparthotel measures 13563 square feet (1260 square metres) and includes a conference centre. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Bel Air Unique Mexico City WTC, Trademark by Wyndham. A free shuttle from the hotel to the airport is free (available on request). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM. The aparthotel hosts a free manager's reception daily.
Bistro Fusion – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Dolce Mexico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota – This rooftop bar specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar – This karaoke bar specialises in international cuisine. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free internet

Parking and transport

  • Free airport drop-off shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Car recommended
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils

Dining

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 24-hour room service
  • 4 restaurants
  • A coffee shop/cafe
  • Champagne service
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Library
  • Pay films
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (13,563 square foot of space)
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rug in room
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • Near a metro station

Things to do

  • 24-hour gym
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 310 units
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bel Air Unique Mexico City WTC, Trademark by Wyndham

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Bel Air Unique Mexico City WTC, Trademark by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

Bel Air Unique Mexico City WTC, Trademark by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 325 reviews" "
Rating 8 - Good. 80 out of 325 reviews" "
Rating 6 - Okay. 32 out of 325 reviews" "
Rating 4 - Poor. 17 out of 325 reviews" "
Rating 2 - Terrible. 19 out of 325 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yadixa

Liked: Cleanliness, room comfort
Excellent
App says shuttle airport-hotel. Which is true but 1. Is not complementary. You need to call in advance and schedule it. Plus pay additional. It wasn't hotel fault it was the app Hotelscom. Despite that incident it was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Willie

Stayed 4 nights in Aug 2024

10/10 Excellent

Hugo Enrique

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carrol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. I picked it because I thought airport shuttle was included but uber was much cheaper
Stayed 2 nights in Jul 2024

4/10 Poor

steven paul

Stayed 1 night in Jul 2024

10/10 Excellent

Julissa, ORLANDO

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 4 nights in Jun 2024

10/10 Excellent

Odiar Jose, Plano

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and well staffed
Stayed 6 nights in Jun 2024

10/10 Excellent

steven paul

Travelled with family
Liked: Cleanliness, room comfort
Excellent service by Gabriela at Front Desk. She was helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in Jun 2024

4/10 Poor

Deven

Liked: Cleanliness
Did not have air conditioning it was the whole reason I chose the hotel. It was miserably hot
Stayed 2 nights in May 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in May 2024

10/10 Excellent

Aleksei

Stayed 7 nights in Apr 2024

10/10 Excellent

Richard

Stayed 5 nights in Apr 2024

2/10 Terrible

Cesar

Business traveller
Disliked: Cleanliness, room comfort
Not Happy
At 6am the smell of food will wake you up. The breakfast was not good. Will not use this hotel again. The bathroom tile was dirty.
Stayed 6 nights in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love the place and it’s unique location!
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

RUFO ALMAZO, St pauls

Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, room comfort
Good value
Good value for money. Clean, good service, old decor
Stayed 3 nights in Feb 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and professional. The rooms are very spacious and there’s a generous size TV with cable. The breakfast buffet was absolutely delicious, and the staff working there were very polite and attentive. I will definitely be coming back in the future.