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Casa Prim Hotel Boutique

4.0 star property
VIP Access

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Photo gallery for Casa Prim Hotel Boutique

Terrace/patio
Hallway
Elite Double Room Single Use | Premium bedding, down duvets, Select Comfort beds, in-room safe
Terrace/patio
50-inch flat-screen TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Paseo de la Reforma
    ‪3 min walk‬
  • Museo de Cera
    ‪4 min walk‬
  • Reforma 222
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master suite con tina

Master suite con tina | Premium bedding, down duvets, Select Comfort beds, in-room safe

Master suite con tina

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room Single Use

Elite Double Room Single Use | Premium bedding, down duvets, Select Comfort beds, in-room safe

Elite Double Room Single Use

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Geneve Ciudad de México

  • Spa
  • Parking included
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  • Restaurant
4.5 out of 5, Wonderful, (1208)
The price is €120
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Geneve Ciudad de México

About this property

Casa Prim Hotel Boutique

Colonial Mexico City hotel in Reforma with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and spa services.
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Casa Prim Hotel Boutique. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Sede
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Paseo de la Reforma and 10 minutes on foot from Reforma 222
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and spa services are also featured at Casa Prim Hotel Boutique.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

La Sede – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Sede

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 227 reviews
Rating 8 - Good. 39 out of 227 reviews
Rating 6 - Okay. 11 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jafeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maed

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute boutique hotel, comfortable, clean and staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great location, beautiful property and room. I will definitely book it again.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 7 nights in Oct 2024

10/10 Excellent

Jafeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I visit the Mexico City. I go directly to casa prim. It is very private and I enjoy the VIP treatment they show us with every visit
Stayed 1 night in Sep 2024

10/10 Excellent

David, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Stayed 7 nights in Sep 2024

10/10 Excellent

Osvaldo

Stayed 3 nights in Sep 2024

10/10 Excellent

David, Miami

Great
Stayed 4 nights in Sep 2024

6/10 Okay

Shane

Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
Stayed 7 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Apr 2024

10/10 Excellent

Jafeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been on repeat for me every time I travel to Mexico City. Best staff, very professional and courteous. And accommodating to all our needs. It’s a must stay for me!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Patryk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jafeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful with a lovely staff.
Stayed 3 nights in Jul 2024

8/10 Good

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin, Medley

Stayed 5 nights in Jul 2024

10/10 Excellent

Sharese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CDMX
Great staff, great restaurant, good location
Stayed 9 nights in May 2024

10/10 Excellent

Jafeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was beautiful Stay. And the staff were so very helpful. I really love it here and highly recommend this location to any on traveling through Mexico City. They have bar and restaurant on the property as well as a small cafe. I loved it and highly recommend it. 10-10
Stayed 4 nights in Apr 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024