See all properties

Emporio Reforma

3.5 star property

Choose dates to view prices

Photo gallery for Emporio Reforma

Standard Room, 2 Double Beds | View from room
Property amenity
32-inch plasma TV with cable channels, TV, DVD player
Breakfast, lunch, dinner served; Mexican cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Senate of the Republic
    ‪2 min walk‬
  • Museo de Cera
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Sevilla Palace Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (2316)
The price is €93
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Sevilla Palace Hotel

About this property

Emporio Reforma

Hotel with a 24-hour fitness centre, steps from Senate of the Republic
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Emporio Reforma's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy Mexican cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Senate of the Republic and 6 minutes on foot from Museo de Cera
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Condimento – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Galeria del Cafe – On-site coffee shop.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the older ones on reforma. Suitable for a few days. Old lobby and facilities, but that is it's charm from the past! Enjoyed the morning breakfast buffet and the attention given there. Did not enjoy the second shift head bellhop as he was not accommodating nor provided receptus reply to my request. Other than that I recommend this hotel. Checkout was seamless.
Stayed 2 nights in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel and good area of Mexico City close to everything that you may need
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. I felt safe with many opciones for transportation and shopping.
Stayed 12 nights in Oct 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Carmelita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, location, The room I stayed at tho was really small, kinda old style but I would highly recommend it
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The staff were super kind and they went out of their way to accommodate us when we arrived super early in the morning. Our room was super clean and I enjoyed the room service. Great location and I will definitely stay again!
Stayed 5 nights in Sep 2024

6/10 Okay

Javier

Stayed 5 nights in Sep 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !! Staff was so friendly and profesional
Stayed 2 nights in Oct 2024

8/10 Good

Feder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

2/10 Terrible

GONZALO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my two passports and some cash and the housekeeper or someone else stole them
Stayed 1 night in Sep 2024

6/10 Okay

Salvador

Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

David Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Anita, Houston

Travelled with partner
Liked: Cleanliness, amenities
Service was very disappointing, food not good at all ,lack of consumer service
Stayed 1 night in Jul 2024

8/10 Good

Ernesto, Mexico

Liked: Cleanliness, staff & service
Excelente ubicación. Las camas, aunque son muy cómodas, son pequeñas (matrimoniales).
Stayed 2 nights in Sep 2024

8/10 Good

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best places
Stayed 4 nights in Sep 2024

10/10 Excellent

ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people and great price
Stayed 7 nights in Sep 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great accommodations. The restaurant served very delicious food. Highly recommend.
Stayed 5 nights in Sep 2024

2/10 Terrible

PERLA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The service at this hotel is the worst I have ever experienced. How is it possible to run out of food for room service? Very clean rooms but the worst customer service I have ever experienced.
Stayed 5 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 3 nights in Sep 2024

10/10 Excellent

Delma

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent service and staff! They were very kind.
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

The room was very spacious and clean but the water was not hot enough to take a comfortable shower.
Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with family and small children, Travelled with group
Liked: Staff & service
My room was not very clean and housekeeping did not clean my bathroom floor or bathtub. Plus, maintenance was hammering away above my room from 11:00 pm to 4:00 am and could not get any sleep. I called the front desk several times but no one ever answered the phone. When I talked to the front desk the next morning, they claimed they were not aware of any noise complaints or ongoing maintenance. The next night, I heard the hammering at 7:30 pm so I decided to investigate. Maintenance was working in the restaurant kitchen late at night. I spoke to the maintenance manager and front desk and told them I would tolerate the noise until 10:00 pm. They eventually stopped the hammering around 10:00 pm.
Stayed 4 nights in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024