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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

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Building design
Interior
Building design

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Madero Street
    ‪3 min walk‬
  • National Palace
    ‪4 min walk‬
  • Metropolitan Cathedral
    ‪4 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout curtains

Super Saver One King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout curtains

Master Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Zocalo View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout curtains

Master Suite Zocalo View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Zocalo Central & Rooftop Mexico City

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (2316)
The price is €261
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Zocalo Central & Rooftop Mexico City

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury Mexico City hotel in Historic Center with 2 restaurants
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zócalo and 10 minutes on foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 894 out of 1002 reviews
Rating 8 - Good. 73 out of 1002 reviews
Rating 6 - Okay. 19 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Uriel, Abraham, Rosa, Edith, Diego, and Cynthia. They treated my wife and I with kindness and were always available. The servers at the restaurants were also exceptional as was the food.
Stayed 3 nights in Oct 2024

10/10 Excellent

rohini

Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Gran Hotel made me feel very special for my birthday week they are very attentive
Stayed 3 nights in Nov 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone should experience this hotel at least once, even if it’s for one night .
Stayed 1 night in Nov 2024

10/10 Excellent

Monioque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and beautiful Hotel overlooking Zocolo
Third time here. Just love this hotel overlooking the Zocolo. Such amazing old world charm with modern upgrades. Beautiful Tiffinay glass. The reception staff, in particular Cynthia and Rosa were the best. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Sina

Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Stayed 3 nights in Oct 2024

8/10 Good

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We celebrated a very special anniversary at Gran Hotel and thoroughly enjoyed it. The staff was especially welcoming and efficient!
Stayed 1 night in Oct 2024

10/10 Excellent

Raquel N

Stayed 3 nights in Oct 2024

10/10 Excellent

Gina, Bell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 4 nights in Sep 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this place
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doormen were welcoming and professional!
Stayed 7 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

LANIA, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel es beautiful, but just because of the architecture. The service is good but there a lot of missing details to better serve the customers. This is not a 4 star hotel, but a low 3. Very noisy if you happen to pay for a suite with a view be aware of the noise at night, is difficult to fall asleep in such conditions. Be aware of the restaurant, is ok but not excellent, and please this is Mexico, a great place to eat delicious food, how come they don’t have a good chef in the house 🙄… In other words you will have to go out to have a great dinner and is not the safest of the places at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel muy bonito
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Robert

Travelled with partner
Historical hotel - architecturally beautiful, but hotel is basic in terms of room offering and services. We had a Zocolo suite. Noise every night and morning was oppressive from square. Hard to sleep. Restaurant and bar offering very basic - but in reality everything around is worse. If you want proper hotel facilities stay in one of modern chains out of the historical centre. It was an experience but definitely would not return
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Judy

Travelled with group
Liked: Amenities
The Staff was Excellent, and Very Accommodating to all our Needs!!
Stayed 5 nights in Oct 2024