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Grand Fiesta Americana Chapultepec

5.0 star property
VIP Access

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Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Lobby
Premium bedding, down duvets, minibar, in-room safe
Junior Suite, 1 King Bed, Park View | Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Chapultepec Park
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪16 min walk‬
  • Auditorio Nacional
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Club 2 Double, Park View

Premium bedding, down duvets, minibar, in-room safe

Grand Club 2 Double, Park View

  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

  • Park view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • Park view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down duvets, minibar, in-room safe

Grand Club, 2 Doubles

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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Bar (on property)

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  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (2584)
The price is €239
for 1 room
includes taxes & fees
24 Apr - 25 Apr
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About this property

Grand Fiesta Americana Chapultepec

Luxury hotel with full-service spa and 24-hour health club
A full-service spa, a restaurant and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club, Access to hot tub and a sauna.
Spa 19th has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
Our customers tell us they can't get enough of Grand Fiesta Americana Chapultepec's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body wraps, massages or aromatherapy at Spa 19th
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Paseo de la Reforma and 7 minutes on foot from Chapultepec Park
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Azur – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 550 for adults and from MXN 300 for children
  • Valet parking fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1008 reviews
Rating 8 - Good. 145 out of 1008 reviews
Rating 6 - Okay. 35 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Stayed 2 nights in Jan 2025

8/10 Good

Federica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel era lindo y ubicado en un area bastante segura y conveniente. En general nuestra estadia fue agradable, lo unico que diria que tendrian que mejorar un poco es en el room service, nos paso un par de veces que el pedido estaba mal (algo faltaba o habia algo mal) y cuando eso sucedia se tardaban entre 10-20 minutos en volver a la habitacion con lo que sea que estaba faltando. Pero descontando eso, todo resulto de lo mas agradable.
Stayed 8 nights in Dec 2024

10/10 Excellent

JIN WOO, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at a bad time so there were no room options. The day before was December 31st. It was completely understandable. The hotel was very clean and the bed was very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel right next to bosque de Chapultepec.
Stayed 8 nights in Dec 2024

10/10 Excellent

XING, JERSEY CITY

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located and view of park was amazing. Staff especially Fabiola were so attentive and friendly. Would definitely stay again
Stayed 5 nights in Dec 2024

10/10 Excellent

Chandani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than our expectations
Rooms are spacious with good amenities. Great location, very clean, great service, good breakfast and decent room service food. We enjoyed our stay and definitely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and beautiful rooms, great location with amazing views. Would definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

KARSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Felipe, Eagleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and location. Will definitely be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge the hotel for the exterior! As soon you get in the atmosphere is so chick and classy! Loved it! From now on I’ll stay there only! The rooms are so spacious and the minibar is impressive! The bed is super comfortable and super clean! The toiletries are from a very prestigious brand, you will appreciate each detail! Additionally, the breakfast included (buffet style) is above and beyond, it’s not the typical breakfast, this is a luxurious meal! Trust me, I’ve travel the world and this chain will not disappoints!!! Finally, pleas keep in mi d that this was México’s first hotel chain ever existed so, trust me, they to deliver the quality service you except and deserve!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with Chapultepec Park and its many museums just across the street. We were there for six days, and the staff was unfailingly polite.
Stayed 4 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice enough hotel, pleasant staff. We arrived around 1 Pm and our room was not ready so we had to accept a room on a lower floor that wasnt as nice as the one we had hoped for. That wasn't great.
Stayed 2 nights in Nov 2024

10/10 Excellent

George, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at this Polanco area hotel. The location is great, staff is nice and food is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imelda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with all the things this hotel offers to their guests
Stayed 2 nights in Nov 2024

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Pavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a central location. Service is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location and great views of Chapultepec park. Top floor spa and fitness facilities. Staff were courteous and professional.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely accommodating staff!
Stayed 5 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend grand fiesta Americana, beautiful views of Bosque de Chapultepec!
Stayed 1 night in Nov 2024

10/10 Excellent

Lidubina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal in the restaurant was very nice and the housekeeping to
Stayed 1 night in Nov 2024

10/10 Excellent

Leydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper lindo y limpio el hotel
Stayed 2 nights in Nov 2024