Hilton Mexico City Reforma

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Executive Room, 1 King Bed | Executive lounge
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Restaurant
Presidential Suite, 1 King Bed | Bathroom | Shower, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪1 min walk‬
  • Teatro Metropólitan
    ‪2 min walk‬
  • Madero Street
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, View

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Master Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

2 double beds

9.6 out of 10
Exceptional
(106 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

One king bed

9.0 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Mexico City Reforma

Luxury Mexico City hotel in Reforma with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Alameda Central. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, manicures and pedicures or facials at SPA Alameda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Alameda Central and 11 minutes on foot from Paseo de la Reforma
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones – On-site fine-dining restaurant.
El Cardenal – On-site fine-dining restaurant. Open daily.
Sonora Grill Prime – On-site steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 175 per day)
  • Valet parking on site (MXN 175 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 175 per day
  • Valet parking fee: MXN 175 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1030 reviews" "
Rating 8 - Good. 139 out of 1030 reviews" "
Rating 6 - Okay. 50 out of 1030 reviews" "
Rating 4 - Poor. 15 out of 1030 reviews" "
Rating 2 - Terrible. 22 out of 1030 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ioana

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Anicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and friendly staff. great location
Stayed 2 nights in Oct 2024

10/10 Excellent

NORMA

Stayed 3 nights in Sep 2024

10/10 Excellent

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Brooke

Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick Neal Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because I had a concert to attend at Teatro Metropolitan. It was a very nice stay and a hotel I would book again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ioana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hilton Reforma is a beautiful hotel ! The restaurants available in the hotel were amazing, and great quality. All of the food and drinks were excellent. The streets around the hotel were very crowded and busy.
Stayed 1 night in Sep 2024

8/10 Good

simon

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very nice and helpful. Especially the workers at the bar. Victor was very friendly. We enjoyed our stay there. Will definitely go again to this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to zocalo
Stayed 2 nights in Sep 2024

10/10 Excellent

Blanca

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service .. location it’s perfect for walking the downtown areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Henry Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place surrounded by many things to do
Stayed 5 nights in Sep 2024

10/10 Excellent

Guadalupe

Travelled with family
We enjoyed the safety, security, location and the excellent food at the cardenal restaurant
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel! Excellent customer service, definitely the best! Highly recommend staying here. Has two of the best restaurants inside, Sonora Prime steakhouse and El Cardenal. The Lobby Bar amazing customer service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to the zocalo
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two names come to my mind for outstanding service Roberto and Jose.. always respectful, professional, knowledgeable, thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel few times a year and it is very hard to have excellent costumer service and installation . Staying in Hilton we had a pleasant and enjoyable time. Every department was polite and very profesional. By saying means that from now on ypu will be our first option every time we travel to Mexico.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
I will return to an excellent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica, Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. The service provided by Giovanni and Luis was great
Stayed 9 nights in Aug 2024

8/10 Good

Janardhana Sai, Ashburn

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Misty, Boynton Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to checkout was a breeze. Everyone was so kind and attentive!
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable. The dining options great. The staff was friendly and knowledgable.
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good hotel
Stayed 2 nights in Sep 2024