Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Hotel Canada offers 84 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Canada. During your stay, you're just a quick walk from Zócalo. Free breakfast, free WiFi in public areas and a restaurant are available.
Free cooked-to-order breakfast served daily
Free WiFi
Enjoy a bite to eat at the restaurant
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 10-minute walk of Zócalo and Palacio de Bellas Artes
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Canada also features tour/ticket assistance, concierge services, and a front desk safe.
This 3-star Mexico City hotel is smoke free.
Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Hotel Canada has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
A restaurant
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Free local calls
Free long-distance calls
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Canada
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Canada Mexico City
Canada Mexico City
Hotel Canada Hotel
Hotel Canada Mexico City
Hotel Canada Hotel Mexico City
Hotel Canada Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly staff. Very old, needs updating, no elevator service, no A/C
Jose Francisco
Stayed 1 night in Jul 2024
6/10 Okay
Alice
Travelled with family
23 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I was thoroughly impressed with the exceptional service provided by the staff in addressing our concerns. Nevertheless, the ongoing construction, beyond their control, results in unavoidable dust inhalation particularly when accessing the room via the stairs. Despite this, the hotel's prime location, situated near shopping and tourist attractions, makes it an ideal choice. I certainly plan to book a stay there once the construction is completed.
The hotel is on reconstruction , they give us a room at 4th floor with no elevator, because the hotel is in remodeling. The room to little and no accommodations, you don't have space to walk and only 1 night table between boths bed, ( beds are comfortable, a least), no AC of course because the hotel is in remodeling, etc. No good at all. Thanks God was only 1 night.
Carmen
Stayed 1 night in Jul 2024
8/10 Good
Ashley M
Travelled with family
14 Jul 2024
Liked: Cleanliness, staff & service, amenities
The room was fine for the price we paid, but we didn’t have hot water and the water pressure was very low, the elevator didn’t work.However, I gotta say that the staff is very friendly and helpful, when we notified them of this, they changed us to a different room and helped us a lot getting up and down with our luggage. Just be aware that this is in the middle of “Centro Histórico” so there’s a lot going on (noise) around the building. And for breakfast (the included one) I’d totally recommend to walk just a little further for a better service and food! So go to “Casa Churra” rather than “Los chilangos”
Ashley M
Stayed 3 nights in Jul 2024
6/10 Okay
Miguel
Travelled with partner
14 Jul 2024
Liked: Staff & service, amenities
The property itself was located in a very convenient area but elevators weren't working and didn't have A/C, showers were super small. Rooms were very clean and mall. Staff was very helpful and tried their best to make your stay as comfortable as posible.
arrived very late due to flight delays. no elevator, stairs are carpeted, 1st level, in dirty carpet then no carpeting.
room is tiny, no luggage holder tiny closet. Breakfast is two blocks away and mediocre. I am staying an extra night because I cannot get into a better place to stay until tomorrow.
The staff was very friendly and welcoming. They are remodeling and upgrading rooms which is nice. We had two rooms, one old and one new. So we got to see both. The romedeled room was nice and more modern. Bathroom was great with glass doors. The older rooms bathroom was very tight with a small shower earea and curtain was shorter and all the water was coming out. The toilet and floor all got wet. We never got hot water in the old room. The hotel shuts water off at a certain time and back on in the morning, but this happens a lot throughout the city. At night cockroaches came out in the bathroom. I believe they came out from the floor drain they have right outside the shower (as i mentioned the water comes out everywhere when showering). The location is great. Walking distance from the Zócalo and many restaurants/shops. Its a safe area. Its a decent hotel. Just inform yourself about water shut off/on hours to prep yourself.
Jeanine
Stayed 1 night in Jul 2024
2/10 Terrible
Louvelle
Travelled with partner
29 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is still under construction. No elevators and water. Do not go to this hotel especially for older folks and families travelling.
The staff are great and the location thats all. Elevators were not working for my whole stay and no water the first and the last two days of my stay.
The hotel is still under construction which is probably why. But you should not be opening a hotel if you cannot accommodate your guests. Or at least mention it in the advertisement because now it is a false advertisement. I am disappointed with the owner of this hotel. I understand its peak season which business is good. BUT you should limit your guests to what limit you can accommodate and mention on your advertisement that hotel is still under construction and no elevators! The elevator i let it go but the water i was very disappointed.
They have given us papers to fill up for refund. Currently working on it hopefully they’ll get back.
When I checked in my room was not ready because there was issue with the plumbing so I just left my luggage in room. The elevator was not working. I realized that the room did not have air conditioning … only a fan. When I entered the room was so small and the bathroom looked very old. My suitcase barely fit in the room. We went out for dinner and just came back to get our luggage. We checked out and went to another hotel. The pictures in cheap tickets website are mislabeled !
Good place to stay near many city attractions. Also safe due to how close it it's to the presidents palace. If your looking for luxury go some place else. But to sleep showed and stay on the go perfect place. Breakfast is off-site and the food options are limited but again if your on the go so not to much or a problem. Hotel also facilities tours to the piramide and other places so no need to find them outside. It is recommended !
Staff was very friendly and helpful; If you need a taxi, reception gets you one in no time. The location of this hotel is great.
You can walk to the center and there a lot to see with in 15 min walk. The hotel it self is fair 3 star hotel with clean rooms and basic services. Room is an OK size with no amenities like coffee machine or water boiler, only two bottles of water.
But, I have one thing to suggest when you check in. Make sure you request for a quiet room away from the noise because there's a bar right next to the hotel and the noise are pretty loud until 3am.