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Hotel Castropol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castropol

Breakfast, lunch and dinner served
Check-in/check-out kiosk
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Pino Suarez, 58, Col. Centro, Del. Cuauhtemoc, Mexico City, CDMX, 06090
  • National Palace
    7 min walk
  • Zócalo
    9 min walk
  • Metropolitan Cathedral
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    17 min drive

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds

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Exterior
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About this property

Hotel Castropol

Hotel with free valet parking, a short walk to Zócalo
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hotel Castropol offers 80 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Castropol. During your stay, you're just a quick walk from Zócalo. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • 9 minutes by foot from Zócalo and a 2-minute drive from Palacio de Bellas Artes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Castropol. Free self parking and valet parking are available.

This 3-star Mexico City hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Maragatos – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maragatos

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Castropol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100 per person
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Castropol Mexico City
Hotel Castropol
Castropol Mexico City
Hotel Castropol Hotel
Hotel Castropol Mexico City
Hotel Castropol Hotel Mexico City

Hotel Castropol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 78 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó se podía ir caminando a varias partes mucho que comer a su alrededor y de compras no se diga mucho comercio
Stayed 3 nights in Jul 2024

8/10 Good

Arcelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning wasnt easily available and it was hot at times.
Stayed 8 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient.
Stayed 7 nights in Jul 2024

6/10 Okay

Maria

Liked: Cleanliness
Thank you
Stayed 6 nights in Jun 2024

10/10 Excellent

Gustavo, Houston

Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Rene

Liked: Cleanliness
Disliked: Staff & service
Cleaning staff stole cash from room
Stayed 4 nights in Apr 2024

6/10 Okay

Eugene

A pretty decent hotel with at an affordable rate.
Stayed 3 nights in May 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, la limpieza y orden.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fourth time I have stayed at this hotel. Each time it seems to be better and is my go to budget hotel in Mexico City. The staff is friendly and helpful. The rooms are spacious and very clean. The bathrooms are clean with lots of hot water for the shower. Only some rooms have air-conditioning, but I have never found it to be uncomfortable in the rooms with fans. The restaurant is excellent. It is a short walk to Zocolo and the historic centre as well as subway station I like that is a short taxi ride to the airport
Stayed 2 nights in Apr 2024

4/10 Poor

Alejandro

Travelled with family
Disliked: Room comfort
Not great.
Small room, hotels.com did not clarify that the charge for the room was for only one person. Once i got to the hotel, i was charge additional fees for each person. I booked two 2 bed hotel rooms. So i was intentionally going to have 2 people per bed. The price initially charged was only to room one person only per room. Which it defeded the purpose of getting a 2 bed room in the first place. Rooms were hot, no air flow, and small. Which i dont mind the size of the room for the price but it was not worth it.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was friendly. However, the room was stuffy. There is no air conditioning. There was a tall appliance in a corner that may have something to cool the room but the bell boy didn't say anything about it and I didn't try it. It is convenient to many area attractions. I was only there one night so it was adequate.
Stayed 1 night in Mar 2024

10/10 Excellent

Sofia, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway, food and shopping.
Stayed 3 nights in Feb 2024

6/10 Okay

Byron

Business traveller, Travelled with partner
Great service from staff and management. Centrally located. The property needs renovation.
Stayed 1 night in Mar 2024

10/10 Excellent

Alein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victor Diax

Stayed 1 night in Feb 2024

10/10 Excellent

carmela olmoguez

Hotel is close to Zócalo square. Very convenient to explore downtown Mexico City. Many stores and shops around
Stayed 3 nights in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service
Disliked: Amenities
The best screaming deal ever. For the equivalent (as of 1/6/24) of $50 USD I got two nights, in a big room with two large beds, decent size bathroom, safe, and free water. Yes it was a bit bare bones: about 8 oz. worth of threadbare towels and no soap dish. But very clean and OK where it counts: comfortable beds with nice thick pillows. Nobody spoke English except the manager, but the staff was exceptionally nice and friendly. The restaurant was basic but the food was good and served very fast. You can get a room with breakfast included but it's small. Really great location, too, near a subway station and kitty corner from the historic San Miguel Arcangel cathedral. If you go, and don't speak Spanish, brush up on your tourist phrases or use Google Translate. My 80 days on Duolingo served me fine. Definitely I would stay here again, five stars.
Stayed 2 nights in Jan 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para quedarse
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
brief stopover
stayed for about 36 hours in order to catch redeye flight back to US ... good but crowded location w/ mostly locals around (a good thing) ... staff was very helpful whenever I needed anything or had questions
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Dec 2023

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo satisfactorio.
Stayed 8 nights in Dec 2023

6/10 Okay

Luis

Travelled with partner
Disliked: Amenities
El hotel si bien es cierto se encuentra cerca del centro histórico está en un área sucia, con mucha basura, no genera mucha confianza especialmente en las noches
Stayed 5 nights in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value near train station, shopping and dining. Staff was pleasant and helpful. Beds were comfortable
Stayed 3 nights in Nov 2023

10/10 Excellent

Gerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good location for me as there are many stores located within a six-block radius. I am a buyer for other stores. My room was largeand the bed was comfortable. The bathroom was laid out conveniently so I had a full shower. The only negative comment was noise coming from a central courtyard where machinery was located. Loud noise could still be heard with windows closed.
Stayed 2 nights in Nov 2023