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Hotel Gillow

3.5 star property

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Photo gallery for Hotel Gillow

Interior
Reception
Exterior
Front of property
Basic Suite | Living area | 32-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000
  • Madero Street
    ‪1 min walk‬
  • Metropolitan Cathedral
    ‪4 min walk‬
  • Zócalo
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 2 Single Beds

View all photos for Basic Suite

Basic Suite | Free WiFi, bed sheets

Basic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | Free WiFi, bed sheets

Double Room Single Use

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • Sleeps 4
  • 2 Double Beds

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The price is €131
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About this property

Hotel Gillow

Hotel with a 24-hour front desk, a short walk to Zócalo
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and a computer station.
Hotel Gillow offers 103 accommodations with a hairdryer. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gillow. During your stay, you're just a quick walk from Zócalo. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include free food shopping service, tour or ticket assistance and a porter
  • Just a 4-minute walk from Metropolitan Cathedral and 6 minutes on foot from Zócalo
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Hotel Gillow also features tour/ticket assistance, coffee/tea in common area, and a complimentary food/drink shopping service. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

The hotel hosts a free manager's reception daily.
La Capilla – On-site family restaurant.
La Monxa – On-site bar. Open daily.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 160 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 145

Restaurants on site

  • La Capilla
  • La Monxa

Family friendly

  • Changing table
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 160 for adults and from MXN 160 for children
  • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: MXN 145

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Gillow offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Gillow Hotel
Hotel Gillow Mexico City
Hotel Gillow Hotel Mexico City

Hotel Gillow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 193 reviews
Rating 8 - Good. 50 out of 193 reviews
Rating 6 - Okay. 20 out of 193 reviews
Rating 4 - Poor. 12 out of 193 reviews
Rating 2 - Terrible. 8 out of 193 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Pricila

Travelled with partner
Liked: Cleanliness, staff & service
El hotel esta muy bien ubicado, el personal amable, limpio, considero que si regresaría. El detalle esta en que esta muy descuidado, el elevador cuesta que esté disponible porque solo hay uno funcionando. La toalla de mi baño, estaba limpia pero rota, con hoyos.
Stayed 4 nights in Nov 2024

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only spent a short night between flights and it was great.
Stayed 1 night in Oct 2024

4/10 Poor

AUGUSTIN

Nothing works: air conditioning, tv, ceiling fan and some lights in the room.
Stayed 4 nights in Oct 2024

8/10 Good

Malia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, but breakfast should be earlier or book w/o breakfast if you will be leaving early for tour packages.
Stayed 2 nights in Oct 2024

8/10 Good

Yolande

Liked: Cleanliness, staff & service
Not bad for the price
Hotel must have been quite nice and fancy a long time ago. In bad need of upkeep. Old room but bed was comfortable. I appreciated having purified water and ice stations on every floor so that you can refill bottles every morning before going out for the day. Breakfast was OK. Considering the price, it was acceptable for a few nights
Stayed 3 nights in Sep 2024

6/10 Okay

Edathara

Travelled with family
Was allocated top floor with balcony , hot and no A/C . Upon request manager arranged an alternate floor with a/c.
Stayed 2 nights in May 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It is very close to the zocalo and Palacio de Bellas Artes. A little noisy early in the evening because of the traffic. Room was too close to the street. Also, Hotel Gillow needs to upgrade rooms so visitors can connect USB cables and more power outlets.
Stayed 5 nights in Jul 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the landmarks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Gillow is a classy hotel with cozy rooms located in the heart of Mexico City. All the major attractions are easily within walking distance. A wide variety of restaurants, cafés, and taquerías are near, and daily housekeeping and 24 hour security are nice additions. I absoluteltely recommend Hotel Gillow to anyone visiting Mexico City.
Stayed 4 nights in Jul 2024

8/10 Good

Carl

Liked: Amenities
Ok
Stayed 4 nights in Jun 2024

2/10 Terrible

Susana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff that’s about it
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Martha Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The staff was very nice. Angeles our server in the hotel restaurant was excellent. Took great care of me and my father. Short walk to Zocalo. Would definitely stay here again.
Stayed 4 nights in Apr 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Norma Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that everything is near by. It’s super walkable and the staff is friendly and helpful.
Stayed 6 nights in May 2024

10/10 Excellent

Norma Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

David

Stayed 5 nights in Apr 2024

6/10 Okay

Igor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, one street from Zocalo and Allende metro station, plenty of eateries and shopping. We were given the room at the front of the hotel, 3 floors up, which was noisy due to road traffic. We needed earplugs to sleep. No air conditioning, and no amenities such as coffee machine or kettle. Overall, an acceptable pied du terre.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money. Friendly staff. Purified water available. Great view of the goings on in the streets from the french door windows. Classic Art Deco style. Survived all the earthquakes.
view of the Esperanza bakery across the intersection
Stayed 3 nights in Feb 2024

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Steve

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place
Stayed 5 nights in Feb 2024