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Hotel Mallorca

3.0 star property

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Photo gallery for Hotel Mallorca

Front of property
Superior Double Room, 2 Double Beds | Desk
Lobby
Lobby
Interior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    ‪6 min walk‬
  • Reforma 222
    ‪10 min walk‬
  • Monument to the Revolution
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Desk

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Mallorca

Hotel with free parking, a short walk to Paseo de la Reforma
This hotel features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a communal living room are on-site.
Hotel Mallorca offers 139 accommodations. Satellite televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Mallorca, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine while dining at RESTAURANTE MALLORCA
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 10-minute walk of Paseo de la Reforma and Reforma 222
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
RESTAURANTE MALLORCA – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift
  • Smooth flooring in public areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Free WiFi in public areas has a 10-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

6.0
Rating 10 - Excellent. 108 out of 816 reviews
Rating 8 - Good. 210 out of 816 reviews
Rating 6 - Okay. 195 out of 816 reviews
Rating 4 - Poor. 120 out of 816 reviews
Rating 2 - Terrible. 183 out of 816 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daihana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible y mala atención
La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024

2/10 Terrible

ERIK

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia en un hotel en la Ciudad de México, el hotel tenía chinches e insecto. Además que no hacen el aseo apropiadamente
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

8/10 Good

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Amilcar

Stayed 3 nights in May 2024

8/10 Good

Amilcar

Business traveller
Not bad, great location
A budget friendly hotel, good if you can relate price to its positive aspects. You get what you pay for...it has high people traffick, so its a usedup hotel...you need to ask for extra cleaning, tip the lady, and it all be good. Good breakfast, location is a huge plus. Good small restaurant, good prices. You can upgrade your room for a fee. Best location. This is a highlight. You are right in Reforma, near everything. Good restaurants and good prices all around...metro satation is real close. Metrobus is only a couple blocks away. The area is near the us embassy, the senate and really close to the Angel Monument. The area is safe, and clean. A supermarket next door. Good tacos around. We walked all around even at night. No problem. Irs considered Touristic area so you will be safer than the rest of Mexico. Beds can be better in standard rooms. We booked 9 rooms and had some issues with the room cleaning, so we asked for extra cleaning. We did get there 2 hours before check-in though. They have cameras, and also security guards. Very accesible for UBER and other transportation.
Stayed 3 nights in Jun 2024

8/10 Good

Amilcar

Stayed 6 nights in May 2024

8/10 Good

Kurt Francis

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

4/10 Poor

GIL

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Maggie Alice

Stayed 1 night in Aug 2023

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Rodrigo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL IN TOWN
The hotel is well ubicated, 10 minutes walking from Reforma. Unfortunately they do not know how to treat clients, they had bad attention at lobby. Also the whole hotel needs maintenance, there is a lack of cleaning in the rooms. You can smell the humidity ambient and the beds have a lot of springs and are dirty. They also offer breakfast included and did not give it to you. In resume is the WORST HOTEL IN TOWN.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more comfortable beds that’s all needs to be change
Stayed 2 nights in Apr 2023

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I deserve a full refund!!
Stayed 14 nights in Apr 2023

6/10 Okay

Dmitro

Stayed 1 night in Jan 2023

2/10 Terrible

Marisela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2022

4/10 Poor

Oscar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I really like the parking and the price of the hotel. But you get what you paid for. The place is not too bad but next time I will at least $25 more per night and get a better hotel. The beds legs were broken, the floor not properly done, a never ending noise of a dog barking along with music. One last thing, no AC.
Stayed 3 nights in Jun 2022