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Hotel Polanco

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polanco

Front of property
Standard Single Room | In-room safe, desk, free WiFi, bed sheets
Lobby
Staircase
Breakfast area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    3 min walk
  • Paseo de la Reforma
    4 min walk
  • Chapultepec Park
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    31 min drive

Room options

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Polanco

Hotel with a fitness centre, a short walk to Paseo de la Reforma
A fitness centre, a 24-hour business centre and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and a 24-hour front desk.
Hotel Polanco offers 71 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Polanco, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi
  • Amenities include a 24-hour business centre, a meeting room and a lift
  • On-site recreation includes a gym
  • Just a 4-minute walk from Paseo de la Reforma and 7 minutes on foot from Chapultepec Park
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. A fitness centre, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Polanco.

This 3-star Mexico City hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Hotel Polanco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 171 out of 418 reviews" "
Rating 8 - Good. 131 out of 418 reviews" "
Rating 6 - Okay. 56 out of 418 reviews" "
Rating 4 - Poor. 33 out of 418 reviews" "
Rating 2 - Terrible. 27 out of 418 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Giannandrea

Business traveller
Disliked: Staff & service, property conditions & facilities
Hotel vecchio e persone poco disponibili
Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Stayed 3 nights in Jul 2024

10/10 Excellent

CRYOLOGISTICS

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olban

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Business traveller
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

10/10 Excellent

EZEQUIEL

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

robert

Travelled with partner
Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jorge

Stayed 1 night in Aug 2023

10/10 Excellent

Ezequiel

Stayed 2 nights in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge Luis, cuauhtemoc

Stayed 1 night in Jul 2023

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ezequiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

JOSE ANTONIO

Stayed 1 night in Mar 2023

2/10 Terrible

Gunnar

Disliked: Staff & service
When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Stayed 2 nights in Feb 2023

10/10 Excellent

GLORIA, fremont

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Juan

Stayed 3 nights in Nov 2022

2/10 Terrible

Anil

Disliked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.

6/10 Okay

Randy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From desk no friendly

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Mario

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022