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Hotel Real del Sur

3.0 star property

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Photo gallery for Hotel Real del Sur

Presidential Suite, Hot Tub | Balcony
Bar (on property)
Front of property
Sauna, steam room, body treatments, body wraps, body scrubs, facials
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Mexico City
  • Estadio Azteca
    ‪3 min drive‬
  • Frida Kahlo Museum
    ‪6 min drive‬
  • Six Flags México
    ‪10 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom (Imperial)

Family Suite, 1 Bedroom (Imperial) | In-room safe, desk, iron/ironing board, free WiFi

Family Suite, 1 Bedroom (Imperial)

  • Sleeps 6
  • 3 King Beds

View all photos for Premium Suite

Premium Suite | In-room safe, desk, iron/ironing board, free WiFi

Premium Suite

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Hot Tub

Senior Suite, Hot Tub | In-room safe, desk, iron/ironing board, free WiFi

Senior Suite, Hot Tub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Hot Tub

Presidential Suite, Hot Tub | Jetted bathtub

Presidential Suite, Hot Tub

  • Sleeps 8
  • 3 King Beds and 1 Large Single Water Bed

View all photos for Honeymoon Suite

In-room safe, desk, iron/ironing board, free WiFi

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Real del Sur

Hotel with 2 restaurants, in the vicinity of Frida Kahlo Museum
Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Real del Sur offers 114 air-conditioned accommodations with a safe and free toiletries. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Real Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Real del Sur. During your stay, you'll be close to Frida Kahlo Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to facials, body scrubs or massages at Real Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Frida Kahlo Museum and 14 minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
A winery is on site. Hotel Real del Sur offers its guests a full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Real del Sur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
La Cava del Duque – This steakhouse serves lunch and dinner.
Real Canto del Agua – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Kon-tiki – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 250 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kon-tiki
  • La Cava del Duque
  • Real Canto del Agua

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Full-service spa
  • Hot tub
  • Wine tours
  • Winery

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (97 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real del Sur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 per person
  • Airport shuttle fee: MXN 600 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Hotel Real del Sur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Courtney Aff Real Sur
Courtney Aff Real Sur Hotel
Courtney Aff Real Sur Hotel Mexico City
Courtney Aff Real Sur Mexico City
Hotel Real Sur Mexico City
Real Sur Mexico City

Hotel Real del Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 733 reviews
Rating 8 - Good. 213 out of 733 reviews
Rating 6 - Okay. 117 out of 733 reviews
Rating 4 - Poor. 67 out of 733 reviews
Rating 2 - Terrible. 62 out of 733 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lizet, Los Angeles

Travelled with group
Disliked: Property conditions & facilities
The service wasn’t great, I had to ask for a bedding change twice because no one came up the first time. The sheets smelled like if they weren’t changed after the last guests. I asked for extra towels twice because no one came up the first time I asked at the front desk. The room itself didn’t feel very clean, the carpet was so old and dirty. The restroom was also dirty. I will not be staying here ever again, however I will be going to Mexico City again and very soon!
Stayed 4 nights in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is okay. The rooms need some major updates specially in the bathrooms. The sink faucet leaked and the bathtub was terrible. The window in the room was stuck open and could not close. All the repairs that the room has had were terribly patched or fixed so you will notice all of the cosmetic work.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2024

10/10 Excellent

oscar

Stayed 1 night in Nov 2024

10/10 Excellent

Benjamín

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms ver clean
Stayed 2 nights in Nov 2024

2/10 Terrible

MARISOL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Irma, Santa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

alejandro

Stayed 3 nights in Oct 2024

2/10 Terrible

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Ari

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El gran trato no compensa el estado del Hotel
Es una reseña difícil, todo el personal del hotel es muy profesional y de gran trato, me sentí muy bien atendido en todo momento, incluyendo el estacionamiento, sin embargo, el hotel está en muy malas condiciones, ser percibe viejo y en decadencia, la limpieza de las cortinas de la habitación es muy mala, al grado de que no quise ni cerrarlas para no tocarlas
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

William and Pae, Jonesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for Business Travelers not a good location, for restaurants or shopping. We chose this location because of the Free Parking. It was clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. But I need a Iron...
Stayed 2 nights in Aug 2024

10/10 Excellent

Ines, SANTA ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, staff & service
Great location with large rooms. The bathroom looks old. Staff is super friendly and efficient. The restaurant is great and affordable. I’ll be back.
Stayed 3 nights in Aug 2024

4/10 Poor

Noreene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to be updated. It is stuck in 1990. The drains in the bathtub didn’t work and the water pooled. The mattresses were horrible and hard. They hurt my back. The outlets all showed cables and are clearly not up to code. The carpet in my room was constantly wet and I don’t know where the leak came from. The staff was polite and helpful but I would never come back here ever.
Stayed 9 nights in Jul 2024

10/10 Excellent

anabel

Stayed 1 night in Jul 2024

8/10 Good

Octavio

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thu

Stayed 3 nights in Jun 2024

8/10 Good

Thu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is good for long stay and the staff is pretty nice.
Stayed 6 nights in Jun 2024

10/10 Excellent

Thu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice.
Stayed 2 nights in Jun 2024