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InterContinental Presidente Mexico City by IHG

4.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
Property amenity
5 restaurants, breakfast, lunch, dinner served; French cuisine
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Campo Deportivo Militar Marte
    ‪6 min walk‬
  • Auditorio Nacional
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

Classic Room, 2 Queen Beds, Club lounge access (Polanco View) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (Polanco View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Club lounge access (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 68 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Executive Floor)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds (Executive Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Master)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Chapultepec Park View)

  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Meeting facility

Hyatt Regency Mexico City

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1012)
The price is €232
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Hyatt Regency Mexico City

About this property

InterContinental Presidente Mexico City by IHG

Eco-certified Mexico City hotel in Polanco with 5 restaurants
This smoke-free hotel features 5 restaurants, a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hela SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Presidente Mexico City by IHG. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 5 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at Au Pied de Cochon, a bistro that serves French cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to deep-tissue massages, reflexology or hydrotherapy at Hela SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Avenida Presidente Masaryk and 8 minutes on foot from Paseo de la Reforma
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
InterContinental Presidente Mexico City by IHG offers its guests a full-service spa and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified InterContinental Presidente Mexico City by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Au Pied de Cochon – This bistro specialises in French cuisine and serves breakfast, lunch and dinner.
Alfredo di Roma – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Open daily.
The Palm – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Chapulin – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Presidente Mexico City by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1258 out of 1609 reviews
Rating 8 - Good. 201 out of 1609 reviews
Rating 6 - Okay. 71 out of 1609 reviews
Rating 4 - Poor. 29 out of 1609 reviews
Rating 2 - Terrible. 50 out of 1609 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yucheng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only con: noisy at night.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really great best location good food
Stayed 3 nights in Nov 2024

10/10 Excellent

Marva

Liked: Cleanliness
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Gleyder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ana Maria

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel room and the bathroom were dirty when we arrived. I asked the staff to clean the bathroom well, and it was still not cleaned. Dust and hair were present on the baseboards and it looked as if it hadn’t been clean in weeks. The furniture was damaged, old and dated. The staff at the hotel was nice and friendly, the breakfast was good. It is located in a nice and safe area of Mexico City.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that it was incredibly expensive. I travelled here from Canada, so the exchange rate makes it outrageous
Stayed 4 nights in Nov 2024

8/10 Good

Saima, Katy

Stayed 3 nights in Nov 2024

2/10 Terrible

rosalie

Business traveller
Disliked: Staff & service
We were there during the Miss universe event and we needed to check some business details they had two desks in lobby with portable tops as one person was on the other desk using the computer we assumed these were courtesy for guests there were no signs stating they were for hotel or guests no sign what so ever so as my colleague began to open lap top to use a a grotesque old semi bald obese man with no name tag rushed to slap it shut in a violent manner he was aggressive and down right belligerent screaming they could not be used when questioned why was he so aggressive and tried to explain there were no visible signs prohibiting their use he snapped and said he was not to be questioned since he was the manger ! To say the least this was the worst customer experience ever! Upon inquiring to other staff how we could file a complaint no one knew and silence was the constant answer. This cannot be a 5 star hotel when their key customer service is seriously compromised ! I hope I can get a response from corporate it was a " weekend manager"
Stayed 2 nights in Nov 2024

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Safe environment
Stayed 4 nights in Nov 2024

8/10 Good

Chao

Stayed 4 nights in Oct 2024

8/10 Good

Kaizarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, safe and convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Rolando

Stayed 2 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana, El Paso

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay. I would definitely choose to stay here again!
Stayed 3 nights in Nov 2024

4/10 Poor

sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El personal de recepción y consejeros poco amable, para cualquier requerimiento había un pero, éramos un grupo de 8 habitaciones 18 personas y ninguno de los huéspedes quede satisfecho con el servicio. En algunas habitaciones ni siquiera agua para tomar, el restaurante chapulin de mala calidad, enviamos un correo a la sub gerencia del hotel con todos nuestros comentarios y no comentaron nada al respecto únicamente agradecieron el comentario. El presidente Intercontinental era mi primera opción al visitas CDMX, consideraremos hospedarnos en el JW Marriot o Hilton que estan en la misma zona.
Stayed 1 night in Nov 2024

10/10 Excellent

maria, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Alina, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, safe
Stayed 3 nights in Nov 2024

10/10 Excellent

roy

Stayed 3 nights in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the property felt safe. Also bunch of restaurants in walking distance. Staff was always friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing customer service and handicapped hotel. Thank you for being amazing !
Stayed 5 nights in Oct 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

marcos

Stayed 5 nights in Oct 2024