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JW Marriott Hotel Mexico City Santa Fe

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Front of property
Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Lobby sitting area
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
  • Samara Shops
    2 min walk
  • Expo Santa Fe Mexico
    10 min walk
  • Parque La Mexicana
    14 min walk
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive

Room options

View all photos for Executive Room, 2 Double Beds, City View

City view

Executive Room, 2 Double Beds, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Mexico City Santa Fe

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1039)
The price is €272
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hilton Mexico City Santa Fe

About this property

JW Marriott Hotel Mexico City Santa Fe

Luxury Mexico City hotel in Santa Fe with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with iPod docking stations and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Mexico City Santa Fe. During your stay, you're just a quick walk from Samara Shops. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Quattro, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials or hydrotherapy at Oriental Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • 12 minutes by car from Parque Zoologico de Chapultepec and 13 minutes from Chapultepec Castle
  • Airport shuttle service available for a fee
JW Marriott Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A fitness centre, a steam room, and spa services are also featured at the luxury JW Marriott Hotel Mexico City Santa Fe. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Quattro – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Cua – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 319 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cua
  • Quattro

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 319.00 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (return)
  • Self-parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
JW Marriott Hotel Mexico City Santa Fe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 604 reviews" "
Rating 8 - Good. 116 out of 604 reviews" "
Rating 6 - Okay. 36 out of 604 reviews" "
Rating 4 - Poor. 17 out of 604 reviews" "
Rating 2 - Terrible. 15 out of 604 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

MILTON

Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Stayed 6 nights in Jun 2024

10/10 Excellent

Patricia

Stayed 2 nights in May 2024

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three great things about the Marriott: / amazing staff and attentiveness / great breakfast / reasonable parking price One thing I did not like is that they charge you extra for bottled water, which is unreasonable as first of all its a 5 star hotel and second we are in Mexico City and we cannot drink tap water. They should offer alternatives to reduce plastic like maybe thermos with filtered water or pitchers of drinking water.
Stayed 1 night in Apr 2024

10/10 Excellent

YANIRA, COLORADO SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Apr 2024

10/10 Excellent

herbert

Stayed 3 nights in Apr 2024

4/10 Poor

JESUS

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible rooms. I booked a KING room. Well Pleas everybody need to know the bed are NOT King Size all the beds in all of the category King room are QUEEN I even mesure them. The room is so small that is why they have a Queen bed and not KING, Pls do not book a KING room it is better to book 2 queen beds room, There is a Mirror next to the bed that reflects the TV when is on and that disturbs so much, There is no need to have a Bath Tub in the bathroom ! that makes the shower so small like a cruise ship cabin shower. It is a wasted space. The Westin next door (sister hotel) has no tub and the bathrooom is great the shower so spacious. The shower head at the JW is old and so bad condition they need new ones. Average terrible stay. So happy was only 1 night stay. People at the front desk are so nice. Sorry for my complaint but Defenitely stay at the WESTIN.
Stayed 1 night in Mar 2024

6/10 Okay

Oscar

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James Ywh-Ren, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tks
Stayed 1 night in Nov 2023

4/10 Poor

Santiago

Stayed 2 nights in Nov 2023

8/10 Good

Juan, Atizapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 1 night in Nov 2023

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at a great price!
Stayed 1 night in Nov 2023

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

MARILENNY

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 5 nights in Aug 2023

10/10 Excellent

Khalil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

ANA SOFIA

Stayed 1 night in Jul 2023

8/10 Good

Manuel, Santa Sana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff and location great; but the building looks kind of old and deteriorated, and definitely not clean.
Stayed 5 nights in Jun 2023

8/10 Good

Alba, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
It ws a good stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot if you want to stay away from the historic side of Mexico City. Beautiful hotel and amazing amenities
Stayed 3 nights in May 2023

10/10 Excellent

Antonio

Great experience. Excellent rooms. People and service was very special. I would stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Ana, Calexico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service had a wonderful experience, highly recommended
Stayed 6 nights in May 2023