Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi
Bar (on property)
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • National Palace
    ‪11 min walk‬
  • Zócalo
    ‪13 min walk‬
  • Metropolitan Cathedral
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • 22.95 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 19.97 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 22.95 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Novotel México City Centro Histórico

Hotel with a 24-hour front desk, near National Palace
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site. Change of towels is available on request
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Novotel México City Centro Histórico's great location gets high marks from our customers. During your stay, you'll be within walking distance of National Palace. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Delia Bistró, a bistro that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of National Palace and Zócalo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Novotel México City Centro Histórico also features dry cleaning/laundry services, a lift, and a water dispenser.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Delia Bistró – This bistro specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Gravel flooring in public areas
  • Lift (89 centimetre wide door)
  • Roll-in shower (150 centimetre wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 348 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 per person
  • Pet fee: MXN 348 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 239 reviews
Rating 8 - Good. 50 out of 239 reviews
Rating 6 - Okay. 17 out of 239 reviews
Rating 4 - Poor. 4 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel
Nice hotel in the heart of the city so easy access to nearby places. However there were several small items which held it back from being a great stay, such as lack of fridge, poor lighting, small room, robes, etc. This is more hotel you'd stay at for work.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and very comfortable rooms with friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

armando, pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 3 nights in Oct 2024

8/10 Good

frainet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Aug 2024

6/10 Okay

Josh

Liked: Cleanliness, staff & service
How Did This One Meet Novotel's Standards?
I usually enjoy Novotels. This one is poorly assembled. The shower in our room leaked all over the floor. The plug came out of the wall when I unplugged my computer. The coffee maker didn't work well. And why wasn't there more than one hook to hang towels to dry? The neighborhood is a little sketchy. In all, it is functional. Just not great
Stayed 2 nights in Oct 2024

10/10 Excellent

Adreanna

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

6/10 Okay

Brenda, North York

Liked: Cleanliness, staff & service
Ok but wouldn't book again
Stayed 7 nights in Oct 2024

10/10 Excellent

Ariadna

Stayed 1 night in Sep 2024

8/10 Good

Maria Del Pilar Lozano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

6/10 Okay

Mazharul, Brooklyn

Travelled with partner
Liked: Cleanliness
Didn’t think it was fair to charge $88 to stay for an extra day for a basic room while there wasn’t many guests staying in the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Irene, Lynwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eliana

Liked: Amenities, property conditions & facilities
Clean, pretty, and staff was helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Sem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Sep 2024

10/10 Excellent

Karapet

Stayed 2 nights in Sep 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel at a good price. well located. clean and confortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to el Zocalo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Erianthe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, convinient, and centric. About a 10 minute walk on 20 de Noviembre takes you right to the Zocalo, or centro historico. Its safe, and quiet. Our room was clean, and spacious, the only complaint is that water spills out of the shower and floor gets wet. Overall a good stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verenice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had a really bad experience in this Hotel. I got bit while being in both beds and ended up paranoid in the last 2 nights. My plan did not go as planned with the people I agreed to stay with and felt I was in over charged due to the changes which I was given wrong information for. Lastly, the towels in my room were dirty as if they weren’t wash (2) to be specific, thank god I had my personal one and so my mother. Overall, great area to stay in but not the best hotel. Won’t be coming back and won’t recommend either. I have pictures of the above if needed.
Stayed 3 nights in Sep 2024

8/10 Good

Flor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. It is very convenient to everything and or accessible to public transportation. The area was well lit so it felt safe.
Stayed 4 nights in Sep 2024