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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Interior entrance
Restaurant
Exterior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | In-room safe, desk, laptop workspace, iron/ironing board

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the room service and the location
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1505 out of 2391 reviews
Rating 8 - Good. 532 out of 2391 reviews
Rating 6 - Okay. 196 out of 2391 reviews
Rating 4 - Poor. 82 out of 2391 reviews
Rating 2 - Terrible. 76 out of 2391 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CONG

Stayed 2 nights in Nov 2024

8/10 Good

Francisco Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Stayed 4 nights in Nov 2024

10/10 Excellent

Cesar, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to different areas and Uber accessible
Stayed 5 nights in Dec 2024

8/10 Good

Herlinda del Sagrado Cora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ALEJANDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio como siempre.
Stayed 1 night in Dec 2024

8/10 Good

LUIS GERARDO

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was at 3pm. We arrived at 4pm to find our room not ready. We were told it would be ready in 15 min. Thirty minutes passed. After asking about the status we were told it would be an additional 1.5 hours before the room was ready. Only upon asking for another room we were able to get out of the lobby.
Stayed 1 night in Nov 2024

4/10 Poor

JUAN DE DIOS

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Family vacation.
The first nights were ok, I had to send back the towels because they were dirty. I asked to be moved because I was in the 18th floor, I was moved to the 7th, but then there was no hot water. They moved me again to the 12th floor and the elevator went out of service. They took to long to fix it, so we took the stairs. It was ok after the 3rd day. Friendly staff and the parking was convenient. Safe area, amd lots to do.
Stayed 9 nights in Nov 2024

10/10 Excellent

Elizabeth, Bulverde

Stayed 2 nights in Nov 2024

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
The staff was ok! The location was amazing and the price too!
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very convenient location. Shopping and dinning very accesible
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar para estar
Es facil de hacer la reservacion, el costo - beneficio es bueno. Esta muy centrico. Y todo el personal con el que trate fue muy servicial. SI regreso,
Stayed 1 night in Nov 2024

8/10 Good

Dervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located but quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out for us
Stayed 1 night in Nov 2024

8/10 Good

Adalberto, Galesburg

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is grand and in a great location, staff is very polite. Wish had a better food, I was very disappointed with the breakfast buffet. Facilities need to be updated. Pool as well.
Stayed 6 nights in Nov 2024

4/10 Poor

Carlos Enrique Lozano

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
uneven floor old AC
Stayed 4 nights in Nov 2024

10/10 Excellent

Haki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all the staf especially Nicolle
Stayed 5 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2024

10/10 Excellent

GERARDO, Ecatepec de Morelos

Stayed 3 nights in Nov 2024

6/10 Okay

IVAN ALEJANDRO

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel es grande, sin embargo descuidan el aire acondicionado, huele a tabaco las habitaciones huelen a humedad, al ingresar estaban sucias, en el baño estaba la basura del huésped anterior. El servicio en el restaurante es muy bueno, solo les hacen falta más variedad de platillos.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a home away from home.
Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Stayed 1 night in Oct 2024