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Sleep Inn Ciudad de México

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn Ciudad de México

Standard Room, 2 Double Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Lobby
36-inch flat-screen TV with cable channels, TV
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340
  • Santa Fe Center Mall
    16 min walk
  • Ciudad de los Ninos
    17 min walk
  • Centro Medico ABC Santa Fe
    19 min walk
  • Mexico City (MEX-Mexico City Intl.)
    43 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard With Street View

Pillow-top beds, in-room safe, desk, laptop workspace

Double Room Standard With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Pillow-top beds, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

Sleep Inn Ciudad de México

Hotel with free breakfast, near Santa Fe Center Mall
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Sleep Inn Ciudad de México offers 184 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Sleep Inn Ciudad de México, you'll be within walking distance of Santa Fe Center Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Santa Fe Center Mall and 6 minutes from Paseo de la Reforma
Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1905 square feet (177 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn Ciudad de México. Free self parking is available.

This 3-star Mexico City hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Ciudad De Mexico
Sleep Inn Ciudad de México Hotel
Sleep Inn Ciudad de México Mexico City
Sleep Inn Ciudad de México Hotel Mexico City

Sleep Inn Ciudad de México Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 637 reviews" "
Rating 8 - Good. 203 out of 637 reviews" "
Rating 6 - Okay. 73 out of 637 reviews" "
Rating 4 - Poor. 37 out of 637 reviews" "
Rating 2 - Terrible. 35 out of 637 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe
Stayed 3 nights in Aug 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Alain

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Too much street noise
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANCISCO

Stayed 4 nights in Jul 2024

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Very Noisy
Stayed 1 night in May 2024

10/10 Excellent

Harley

Stayed 4 nights in Jul 2024

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great service! Great rooms! I'd do this again
Stayed 4 nights in Jul 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in staff was very nice And helpful. Bed was comfortable. my room was clean. If you have a room by the street, it can be a little noisy, but the noise doesn’t bother me so it was not a problem. The food has been better in the past had basically the same thing on the menu for the three days I was there, but overall, I enjoyed my stay and will continue to stay there again
Stayed 3 nights in Jun 2024

2/10 Terrible

Kyung hun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ANGELA BEATRIZ

Stayed 1 night in Jun 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff friendly but I had a couple of issues with kitchen staff The breakfast was supposed to be until 9. At 8:30 am or before many food was unavailable. The staff was not friendly when I asked for something that must be available until at 9 am. That was 2 times. Also I ordered a meat with fries for lunch and the food was cold and very poor quality.
Stayed 4 nights in Jun 2024

8/10 Good

Addy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, nuevo, staff amigable. Las habitaciones que dan a la carretera son ruidosas
Stayed 1 night in Jun 2024

10/10 Excellent

Ursulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Betsy

Stayed 3 nights in Jun 2024

6/10 Okay

Paul

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
It said English speaking staff but that was very limited to one person. We were ignored a few times. Gym needs to be better as not much in there. Breakfast was good and beds comfortable.
Stayed 2 nights in May 2024

8/10 Good

MARIO A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Odalis

Stayed 1 night in May 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, room comfort
Habitación bien, desayuno tercermundista.
La habitación fue buena, pero el resto de los servicios son como si estuvieras en una torre de departamentos, la atención fue buena del personal capacitado para ello, sin embargo, personal itinerante como personal de limpieza, demuestra que no cuenta con la capacitación para dar servicios hoteleros, me sentí como en un mercado en el desayuno.
Stayed 2 nights in Mar 2024

2/10 Terrible

Roger

Travelled with family and small children
Disliked: Staff & service
Front desk person not friendly and a bit rude. when I arrive at the room no towels were available.
Stayed 1 night in Mar 2024

2/10 Terrible

Alain

Stayed 1 night in Mar 2024

4/10 Poor

FABIOLA

Liked: Staff & service
1.- A very noise place. At night, I listened the conversation my neighbor had with his partner at phone. 2.- Shower was nasty. The water always stayed at shower like it was a tube. 3.- Air conditioner was not working well. At morning I had to sit outside my room, since was so hot. I asked to verify but trouble persisted. I preferred to make an early check out instead to stay in that place.
Stayed 1 night in Mar 2024

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
The ac don't work. I told the front desk and nothing was done about it. The floors had food on it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024